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CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING
PAGE 23
This book is protected under the Copyright Act of 1976. Uncited Sources,
Violators will be prosecuted. Courtesy, National FORUM Journals
CHAPTER 11
CAREER OPPORTUNITIES AND SCHOOLING
KEY POINTS
1. Several factors, including integration, mainstreaming exceptional children,
and back-to-the-basics movement have made teaching more difficult
during the past 25 years.
2. There are approximately 2.2 million teachers employed in public schools
today.
3. Teaching is emerging more as a profession.
4. More than 2.2 million teachers belong to the National Education
Association (NEA). The American Federation of Teachers (AFT) has more
than 825,000 members.
5. Teachers represent all segments of our society, male and female, white and
black, old and young, rural and urban.
6. Different people have different opinions regarding what makes a good
teacher. Some say good teachers love children, are good examples for
children, motivate and teach children.
7. Although there was a period several years ago when there were many more
teachers graduating than there were open positions, that trend has changed;
currently there is a major teacher shortage, especially in some geographic
locations and subject areas.
8. The salaries of teachers, while still not excellent, have improved
significantly during the past 10 years. Public school teachers typically have
excellent benefits such as pensions, health insurance, and extended time
away from their positions as compared to other workers.
9. Teacher burnout, low salaries, and low job status are three of the
shortcomings of teaching.
Copyright © 2005
William Kritsonis
All Rights Reserved / Forever
SCHOOLING (2002)
PAGE 24
10. School counseling, social work, nursing, and administration are other career
opportunities in public schools.
CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING
PAGE 25
CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING
A. OVERVIEW
Chapter 11 presents information on teaching as a career. The idea of whether
or not teaching is considered a career or simply a job is discussed, as well as
some recent trends in education that have made teaching difficult. Also
discussed are characteristics of good teachers. The current status of teaching,
including supply and demand and salaries is examined. Finally, shortcomings
of the teaching field are presented.
B. KEY TERMS–DEFINITIONS
AMERICAN FEDERATION OF TEACHERS (AFT) - a national teachers’
organization second only to the NEA in membership. More than 825,000
members.
BURNOUT - losing the edge, losing the desire to be the best, losing the ability
to reap rewards, greater stress.
CERTIFICATION - teacher licensing.
EFFECTIVE TEACHING - demonstrated competency.
LEVELS OF JOB - basically three levels of jobs in the U.S. labor market:
professions, semi-professions, and nonprofessions.
NATIONAL EDUCATION ASSOCIATION (NEA) - largest teachers’
organization in the U.S. More than 2.2 million members.
PITFALLS - some pitfalls are burnout, low job status, low salaries, and some
of the results of the current reform movement.
PROFESSION - many people still argue that teaching is more of a craft than a
profession.
REFORMS - two of the reforms viewed negatively by teachers are:
a. Merit pay: in education, the term has come to mean extra pay for
outstanding or meritorious performance in teaching, paying teachers not
merely on years of experience and levels of training. The problem for
many is not the concept, but how it is implemented.
b. Teacher testing: testing teachers and weeding out the incompetent
teachers: will a pencil and paper test tell you whether the teacher is
effective?
STRESS – pressure or strain on individuals.
SCHOOLING (2002)
PAGE 26
SUPPLY AND DEMAND - comparison between the number of teachers
trained and the number needed for the open positions.
TEACHERS BENEFITS - in addition to salaries, teachers usually receive a
package of other benefits from the school board including:
a. participation in a teacher retirement plan–health and dental insurance;
b. disability insurance and sick leave;
c. professional liability insurance and personal days;
d. professional development;
e. professional association membership;
f. time away from teaching, extended vacations as compared to other
workers.
C. SOME PRECEDING THOUGHTS
1. What was the nature of teaching in Colonial America?
Teaching during the early years of this country was not a profession at all;
rather, it was a job held by individuals with various backgrounds and with
various purposes–some were individuals who taught while receiving
training for more respected professions, while others were women who
taught because they needed extra money. Most of the teachers in early
America had no training in teaching and limited basic academic training and
abilities.
2. How many teachers are currently employed in public schools?
Approximately 2.2 million, with an additional 400,000 in private schools.
3. What benefits do teacher organizations provide?
a. a sense of belonging to a professional group;
b. group insurance benefits;
c. group liability insurance;
d. cut-rate tours and excursions;
e. the enhancement of the profession.
4. What are some characteristics of good teachers?
a. love children;
b. set proper examples for children;
c. provide knowledge to children;
CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING
PAGE 27
d. have community acceptable morals;
e. motivate children to learn;
f. know they are not in it for financial rewards;
g. work well with parents;
h. keep children under control;
i. flexible–works within the changing school structure and environment;
j. teach individuals rather than classes;
k. allows for individual differences.
5. What is the supply and demand for teachers?
In the 1960s and 1970s, the number of teaching positions declined as
public school enrollments dropped. As the number of job opportunities
declined, fewer students chose to enter teacher education programs. This
resulted in a sharp reduction of the number of graduates with teaching
credentials, which in turn created teacher shortages in many different
fields.
It is difficult to predict if teacher shortages will be widespread in the
future. Shortages will continue to exist in “special needs” areas such as
special education, computer science, foreign languages, science and
mathematics, remedial education, and bilingual education.
6. What are some potential shortcomings of teaching?
Burnout, low job status, and low salaries. Some of this results from reform
movements.
7. What other professional opportunities are there in public education?
Educational Administration, School Counseling, Social Work, School
Health, and other Professional Support Personnel are just a few of the
opportunities that exist in public education.
D. DISCUSSION QUESTIONS AND EXERCISES
1. What are some reasons for entering the teaching profession?
Teaching is a noble profession; it requires an ability to impart knowledge,
provide leadership, instill values, and help prepare young individuals for
the future. Teachers possess great power; they affect students not only
during short periods of instruction in the classrooms, but beyond. Many
different professional opportunities exist in education, including classroom
SCHOOLING (2002)
PAGE 28
instruction, administration, and a host of support positions such as
counselors, therapists, social workers, dietitians, and health personnel.
2. What are some characteristics of teachers?
a. good teachers love children;
b. good teachers set proper examples for children;
c. good teachers provide knowledge to children;
d. good teachers have community acceptable morals;
e. good teachers motivate children to learn;
f. good teachers know they are not in it for financial rewards;
g. good teachers work well with parents;
h. good teachers keep children under control.
Teachers represent all types of Americans–male and female; majority and
minority cultures; all ages; new and experienced. A general composite of
today’s teachers in the public schools would be white, female, 35-39 years
old, elementary teacher, with a bachelor’s degree and 11-15 years of
experience.
3. What are some effective classroom practices?
a. making sure that students know what the teacher expects;
b. letting students know how to obtain help;
c. following through with reminders and rewards to enforce the rules;
d. providing a smooth transition between activities;
e. giving students assignments of sufficient variety to maintain interest;
f. monitoring the class for signs of confusion or inattention;
g. being careful to avoid embarrassing students in front of their
classmates;
h. responding with flexibility to unexpected developments;
i. designing tasks that draw on students’ prior knowledge and
experience;
j. helping students develop self-management skills;
k. ensuring that all students are part of a classroom learning community.
Source: Brophy, J. (1986 February). Classroom management techniques. Education and Urban
Society, pp. 182-195; Reynolds, A. (Spring 1992). What is competent beginning teaching? A
review of the literature. Review of Educational Research, pp. 1-36; Brophy, J., & Alleman, J.
CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING
PAGE 29
(1998 January). Classroom management. Social Education, pp. 56-58. Adapted with
permission.
4. What are some effective teaching steps?
a. begin lesson with a review of relevant previous learning and a preview
and goal statement;
b. present new material in small steps, with clear and detailed
explanations and active student practice after each step;
c. guide students in initial practice; ask questions and check for
understanding;
d. provide systematic feedback and corrections;
e. supervise independent practice; monitor and assist seatwork;
f. provide weekly and monthly review and testing.
Several other prominent advocates of explicit teaching, such as Jere
Brophy, Thomas Good, Madeline Hunter, and Jane Stallings, have
outlined similar components of direct instruction.
Source: Brophy, J., & Good, T.I. (1986). Teacher behavior and student achievement. In M.C. Wittrock,
(Ed.), Handbook of research on teaching (3rd
ed.). New York: Macmillan; Stahl, S.A., &
Hayes, D.A. (Eds.). (1996). Instructional models in reading. Mahweh, NJ: Erlbaum; Cooper,
J.M. (Ed.). (1999). Classroom teaching skills. Boston: Houghton Mifflin. Adapted with
permission.
5. What are some important aspects of the effective school movement for
improving schools?
a. strong emphasis on educational objectives;
b. well defined role of the administrator;
c. strong emphasis on the school as a place for learning;
d. curricular goals are well defined and supported;
e. positive teacher behaviors exhibited to all students;
f. the total staff is actively involved in maintaining an orderly learning
environment;
g. instructional time is protected, emphasized, and deemed important;
h. low level of employee turnover and relatively high employee morale;
i. administrators use their power in a positive manner;
j. administrators establish, support, and reinforce the overall sense of
involvement in the school;
SCHOOLING (2002)
PAGE 30
k. administrators focus on the quality of instruction;
l. self reinforcing cycle of normative behavior in the school.
E. REVIEW ITEMS
True-False
1. The launching of a Russian satellite named Sputnik in 1957 caused a panic
regarding public education in the U.S.
2. Teaching, along with law and medicine, is almost universally
acknowledged to be a profession.
3. Among colonial public schools, the Latin Grammar School had the best
qualified teachers.
4. Public education is the largest single employer in the U.S.
5. Long periods of training are one characteristic of a profession.
6. Teaching is one of the most heavily unorganized occupations in the U.S.
7. Teacher organizations, unlike the professional organizations of doctors and
lawyers, engage in collective bargaining.
8. The mean number of years taught by public teachers rose between 1996
and 2002.
9. The profile of the average teacher includes: bachelor’s degree, white,
female.
10. In general, most Americans are highly dissatisfied with the quality of our
public school teachers.
11. Many teachers view merit pay with great suspicion.
12. The teacher’s primary role is information dissemination.
13. Excellent knowledge of subject matter is an important characteristic of
good teachers.
14. The recent sharp reductions in the number of college graduates with
teaching credentials has created teacher shortages in many “special needs”
different fields.
15. The number of education majors in science and math have increased
substantially in recent years.
16. The first state to enact a teacher competency test was Arkansas.
CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING
PAGE 31
Multiple Choice
1. According to the text, the cornerstones of education are _______.
a. administrators b. counselors c. teachers
d. all of the above
2. In colonial America, teachers were sometimes _______.
a. poorly educated b. bond servants c. religious fanatics
d. all of the above
3. The Latin Grammar School’s goal was _______.
a. preparation of students in Greek and Latin
b. preparation of students in Latin and English grammar
c. preparation of students to be teachers
d. all of the above
4. The typical teacher of the 19th
century was _______.
a. female b. lazy c. slovenly d. all of the above
5. In conclusion, education is probably _______.
a. an art b. a craft c. a profession d. all of the above
6. The majority of teachers feel their contribution to society _______.
a. is negligible b. is insignificant c. is significant
d. the majority have no opinion
7. Assessment of education and psychological needs of students is generally
performed by school _______.
a. social workers b. health personnel c. counselors
d. none of the above
8. Over the past 40 years, the number of school districts in the United States
_______.
a. has increased significantly b. has decreased significantly
c. has been relatively stable d. has increased slightly
9. In 1983-84 the mean salary for classroom teachers was around _______.
a. $14,000 b. $17,000 c. $22,000 d. $26,000
10. Reasons that make teaching an attractive career are _______.
a. long and frequent vacations b. high salaries
c. light workload d. none of the above
11. Among the reasons teaching is an attractive career is _______.
SCHOOLING (2002)
PAGE 32
a. short work days b. good fringe benefits
c. good job security in tenured districts d. all of the above
12. Which is not a method for reducing teacher “burnout.”
a. eliminate unpopular classes
b. reduce class size
c. reduce paperwork to a bare minimum
d. provide rewards other than financial
13. The educational reform movements that were initiated in the late 1970s
and early 1980s were viewed by most teachers _______.
a. with great skepticism b. somewhat positively
c. very positively d. somewhat negatively
14. In 2002, the mean salary for classroom teachers was around _______.
a. $28,000 b. $32,000 c. $36,000 d. $39,000

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Ch. 11 Career Opportunities and Schooling - Dr. William Allan Kritsonis

  • 1. CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING PAGE 23 This book is protected under the Copyright Act of 1976. Uncited Sources, Violators will be prosecuted. Courtesy, National FORUM Journals CHAPTER 11 CAREER OPPORTUNITIES AND SCHOOLING KEY POINTS 1. Several factors, including integration, mainstreaming exceptional children, and back-to-the-basics movement have made teaching more difficult during the past 25 years. 2. There are approximately 2.2 million teachers employed in public schools today. 3. Teaching is emerging more as a profession. 4. More than 2.2 million teachers belong to the National Education Association (NEA). The American Federation of Teachers (AFT) has more than 825,000 members. 5. Teachers represent all segments of our society, male and female, white and black, old and young, rural and urban. 6. Different people have different opinions regarding what makes a good teacher. Some say good teachers love children, are good examples for children, motivate and teach children. 7. Although there was a period several years ago when there were many more teachers graduating than there were open positions, that trend has changed; currently there is a major teacher shortage, especially in some geographic locations and subject areas. 8. The salaries of teachers, while still not excellent, have improved significantly during the past 10 years. Public school teachers typically have excellent benefits such as pensions, health insurance, and extended time away from their positions as compared to other workers. 9. Teacher burnout, low salaries, and low job status are three of the shortcomings of teaching. Copyright © 2005 William Kritsonis All Rights Reserved / Forever
  • 2. SCHOOLING (2002) PAGE 24 10. School counseling, social work, nursing, and administration are other career opportunities in public schools.
  • 3. CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING PAGE 25 CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING A. OVERVIEW Chapter 11 presents information on teaching as a career. The idea of whether or not teaching is considered a career or simply a job is discussed, as well as some recent trends in education that have made teaching difficult. Also discussed are characteristics of good teachers. The current status of teaching, including supply and demand and salaries is examined. Finally, shortcomings of the teaching field are presented. B. KEY TERMS–DEFINITIONS AMERICAN FEDERATION OF TEACHERS (AFT) - a national teachers’ organization second only to the NEA in membership. More than 825,000 members. BURNOUT - losing the edge, losing the desire to be the best, losing the ability to reap rewards, greater stress. CERTIFICATION - teacher licensing. EFFECTIVE TEACHING - demonstrated competency. LEVELS OF JOB - basically three levels of jobs in the U.S. labor market: professions, semi-professions, and nonprofessions. NATIONAL EDUCATION ASSOCIATION (NEA) - largest teachers’ organization in the U.S. More than 2.2 million members. PITFALLS - some pitfalls are burnout, low job status, low salaries, and some of the results of the current reform movement. PROFESSION - many people still argue that teaching is more of a craft than a profession. REFORMS - two of the reforms viewed negatively by teachers are: a. Merit pay: in education, the term has come to mean extra pay for outstanding or meritorious performance in teaching, paying teachers not merely on years of experience and levels of training. The problem for many is not the concept, but how it is implemented. b. Teacher testing: testing teachers and weeding out the incompetent teachers: will a pencil and paper test tell you whether the teacher is effective? STRESS – pressure or strain on individuals.
  • 4. SCHOOLING (2002) PAGE 26 SUPPLY AND DEMAND - comparison between the number of teachers trained and the number needed for the open positions. TEACHERS BENEFITS - in addition to salaries, teachers usually receive a package of other benefits from the school board including: a. participation in a teacher retirement plan–health and dental insurance; b. disability insurance and sick leave; c. professional liability insurance and personal days; d. professional development; e. professional association membership; f. time away from teaching, extended vacations as compared to other workers. C. SOME PRECEDING THOUGHTS 1. What was the nature of teaching in Colonial America? Teaching during the early years of this country was not a profession at all; rather, it was a job held by individuals with various backgrounds and with various purposes–some were individuals who taught while receiving training for more respected professions, while others were women who taught because they needed extra money. Most of the teachers in early America had no training in teaching and limited basic academic training and abilities. 2. How many teachers are currently employed in public schools? Approximately 2.2 million, with an additional 400,000 in private schools. 3. What benefits do teacher organizations provide? a. a sense of belonging to a professional group; b. group insurance benefits; c. group liability insurance; d. cut-rate tours and excursions; e. the enhancement of the profession. 4. What are some characteristics of good teachers? a. love children; b. set proper examples for children; c. provide knowledge to children;
  • 5. CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING PAGE 27 d. have community acceptable morals; e. motivate children to learn; f. know they are not in it for financial rewards; g. work well with parents; h. keep children under control; i. flexible–works within the changing school structure and environment; j. teach individuals rather than classes; k. allows for individual differences. 5. What is the supply and demand for teachers? In the 1960s and 1970s, the number of teaching positions declined as public school enrollments dropped. As the number of job opportunities declined, fewer students chose to enter teacher education programs. This resulted in a sharp reduction of the number of graduates with teaching credentials, which in turn created teacher shortages in many different fields. It is difficult to predict if teacher shortages will be widespread in the future. Shortages will continue to exist in “special needs” areas such as special education, computer science, foreign languages, science and mathematics, remedial education, and bilingual education. 6. What are some potential shortcomings of teaching? Burnout, low job status, and low salaries. Some of this results from reform movements. 7. What other professional opportunities are there in public education? Educational Administration, School Counseling, Social Work, School Health, and other Professional Support Personnel are just a few of the opportunities that exist in public education. D. DISCUSSION QUESTIONS AND EXERCISES 1. What are some reasons for entering the teaching profession? Teaching is a noble profession; it requires an ability to impart knowledge, provide leadership, instill values, and help prepare young individuals for the future. Teachers possess great power; they affect students not only during short periods of instruction in the classrooms, but beyond. Many different professional opportunities exist in education, including classroom
  • 6. SCHOOLING (2002) PAGE 28 instruction, administration, and a host of support positions such as counselors, therapists, social workers, dietitians, and health personnel. 2. What are some characteristics of teachers? a. good teachers love children; b. good teachers set proper examples for children; c. good teachers provide knowledge to children; d. good teachers have community acceptable morals; e. good teachers motivate children to learn; f. good teachers know they are not in it for financial rewards; g. good teachers work well with parents; h. good teachers keep children under control. Teachers represent all types of Americans–male and female; majority and minority cultures; all ages; new and experienced. A general composite of today’s teachers in the public schools would be white, female, 35-39 years old, elementary teacher, with a bachelor’s degree and 11-15 years of experience. 3. What are some effective classroom practices? a. making sure that students know what the teacher expects; b. letting students know how to obtain help; c. following through with reminders and rewards to enforce the rules; d. providing a smooth transition between activities; e. giving students assignments of sufficient variety to maintain interest; f. monitoring the class for signs of confusion or inattention; g. being careful to avoid embarrassing students in front of their classmates; h. responding with flexibility to unexpected developments; i. designing tasks that draw on students’ prior knowledge and experience; j. helping students develop self-management skills; k. ensuring that all students are part of a classroom learning community. Source: Brophy, J. (1986 February). Classroom management techniques. Education and Urban Society, pp. 182-195; Reynolds, A. (Spring 1992). What is competent beginning teaching? A review of the literature. Review of Educational Research, pp. 1-36; Brophy, J., & Alleman, J.
  • 7. CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING PAGE 29 (1998 January). Classroom management. Social Education, pp. 56-58. Adapted with permission. 4. What are some effective teaching steps? a. begin lesson with a review of relevant previous learning and a preview and goal statement; b. present new material in small steps, with clear and detailed explanations and active student practice after each step; c. guide students in initial practice; ask questions and check for understanding; d. provide systematic feedback and corrections; e. supervise independent practice; monitor and assist seatwork; f. provide weekly and monthly review and testing. Several other prominent advocates of explicit teaching, such as Jere Brophy, Thomas Good, Madeline Hunter, and Jane Stallings, have outlined similar components of direct instruction. Source: Brophy, J., & Good, T.I. (1986). Teacher behavior and student achievement. In M.C. Wittrock, (Ed.), Handbook of research on teaching (3rd ed.). New York: Macmillan; Stahl, S.A., & Hayes, D.A. (Eds.). (1996). Instructional models in reading. Mahweh, NJ: Erlbaum; Cooper, J.M. (Ed.). (1999). Classroom teaching skills. Boston: Houghton Mifflin. Adapted with permission. 5. What are some important aspects of the effective school movement for improving schools? a. strong emphasis on educational objectives; b. well defined role of the administrator; c. strong emphasis on the school as a place for learning; d. curricular goals are well defined and supported; e. positive teacher behaviors exhibited to all students; f. the total staff is actively involved in maintaining an orderly learning environment; g. instructional time is protected, emphasized, and deemed important; h. low level of employee turnover and relatively high employee morale; i. administrators use their power in a positive manner; j. administrators establish, support, and reinforce the overall sense of involvement in the school;
  • 8. SCHOOLING (2002) PAGE 30 k. administrators focus on the quality of instruction; l. self reinforcing cycle of normative behavior in the school. E. REVIEW ITEMS True-False 1. The launching of a Russian satellite named Sputnik in 1957 caused a panic regarding public education in the U.S. 2. Teaching, along with law and medicine, is almost universally acknowledged to be a profession. 3. Among colonial public schools, the Latin Grammar School had the best qualified teachers. 4. Public education is the largest single employer in the U.S. 5. Long periods of training are one characteristic of a profession. 6. Teaching is one of the most heavily unorganized occupations in the U.S. 7. Teacher organizations, unlike the professional organizations of doctors and lawyers, engage in collective bargaining. 8. The mean number of years taught by public teachers rose between 1996 and 2002. 9. The profile of the average teacher includes: bachelor’s degree, white, female. 10. In general, most Americans are highly dissatisfied with the quality of our public school teachers. 11. Many teachers view merit pay with great suspicion. 12. The teacher’s primary role is information dissemination. 13. Excellent knowledge of subject matter is an important characteristic of good teachers. 14. The recent sharp reductions in the number of college graduates with teaching credentials has created teacher shortages in many “special needs” different fields. 15. The number of education majors in science and math have increased substantially in recent years. 16. The first state to enact a teacher competency test was Arkansas.
  • 9. CHAPTER 11–CAREER OPPORTUNITIES AND SCHOOLING PAGE 31 Multiple Choice 1. According to the text, the cornerstones of education are _______. a. administrators b. counselors c. teachers d. all of the above 2. In colonial America, teachers were sometimes _______. a. poorly educated b. bond servants c. religious fanatics d. all of the above 3. The Latin Grammar School’s goal was _______. a. preparation of students in Greek and Latin b. preparation of students in Latin and English grammar c. preparation of students to be teachers d. all of the above 4. The typical teacher of the 19th century was _______. a. female b. lazy c. slovenly d. all of the above 5. In conclusion, education is probably _______. a. an art b. a craft c. a profession d. all of the above 6. The majority of teachers feel their contribution to society _______. a. is negligible b. is insignificant c. is significant d. the majority have no opinion 7. Assessment of education and psychological needs of students is generally performed by school _______. a. social workers b. health personnel c. counselors d. none of the above 8. Over the past 40 years, the number of school districts in the United States _______. a. has increased significantly b. has decreased significantly c. has been relatively stable d. has increased slightly 9. In 1983-84 the mean salary for classroom teachers was around _______. a. $14,000 b. $17,000 c. $22,000 d. $26,000 10. Reasons that make teaching an attractive career are _______. a. long and frequent vacations b. high salaries c. light workload d. none of the above 11. Among the reasons teaching is an attractive career is _______.
  • 10. SCHOOLING (2002) PAGE 32 a. short work days b. good fringe benefits c. good job security in tenured districts d. all of the above 12. Which is not a method for reducing teacher “burnout.” a. eliminate unpopular classes b. reduce class size c. reduce paperwork to a bare minimum d. provide rewards other than financial 13. The educational reform movements that were initiated in the late 1970s and early 1980s were viewed by most teachers _______. a. with great skepticism b. somewhat positively c. very positively d. somewhat negatively 14. In 2002, the mean salary for classroom teachers was around _______. a. $28,000 b. $32,000 c. $36,000 d. $39,000