Nonverbal Language Training for Improved Global Competition

1. Nonverbal Language Training for
Improved Global Competition
Synonym for Success Team Project
PSYCH 311

2.  De’ Asia Rudder
 Team Captain: Chief Innovator
 Whittany Evans
 Editor: Fixer
 Emily Halbert
 Designer: Producer
 Phylicia Moten
 Researcher: Strategic Scholar
 Keke Searles
 Assistant Researcher: Descriptive Diva
Meet the Reality Raiders

3. Nonverbal Language
 Communication without words including facial
expressions, eyes, touching, and tone of voice, as well
as less obvious messages such as dress, posture and
spatial distance between two or more people.
What is nonverbal language?

4. Offensive Nonverbal Communication

5.  China
 Canada
 Mexico
 Japan
 Germany
 South Korea
 France
 England
 India
 Taiwan
Cross-cultural Nonverbal Gestures

6. China and Canada
 China
 Non verbal cues are crucial to improved global competition.
For example, while doing business with someone from
China, it is important to know that the Chinese find it rude
and offensive to point with an index finger. Instead, you
are supposed to use your whole hand with an open palm
when pointing.
 Canada
 While doing global business with someone from Canada, it
is important to know that in regards of nonverbal
language, shaking a Canadian’s hand without making eye
contact is considered to be very rude. Instead, show them
your respect by making eye contact during a handshake.

7. Mexico
 The Mexican culture is very friendly and affectionate.
 Stay close by a person while conversing, and try not to let an
interference of personal space make you feel uncomfortable.
Japan
 The Japanese culture is much different than the Mexican
culture.
 It is appropriate not to show a lot of affection or overt
emotion, such as hugging.
 Instead, show you are paying attention while conversing by
making eye contact and silently nodding while someone is
talking.
Mexico and Japan

8. Germany and South Korea
 Germany
 It’s considered rude to tuck your hands in your pockets
while talking to a person.
 This can come across as uninterested or too relaxed.
 South Korea
 When you’re leaving a meeting, make sure to bow to
everyone in the room to show respect to everyone
present.

9. France
 In France, it is proper to give a business card to every
individual in the room versus one person.
England
 It is considered inappropriate to use effusive language
during a business meeting.
 This includes words and phrases with excessive
emotions and certain types of body languages that
involve invading an individual’s personal space.
France and England

10. India
 If you lose your temper and lose face, then you are
proven to be unworthy of respect and cannot be
trusted.
Taiwan
 Putting your arm around another person’s shoulder,
winking, and pointing with your index finger are all
considered to be rude. Instead, point with an open
hand.
India and Taiwan

11. Things to Remember:
 Follow the cultural traditions of the country you’re doing
business with.
 Be aware of nonverbal signs such as body language, eye
contact, facial expressions, and hand gestures when
interacting with people from different countries.
 Embrace new cultures and learn from your experience!
Nonverbal training can improve cross-cultural relationships
because showing others you respect their culture can open
doors to future business, and make your company even
more successful in global competition!
How can nonverbal language training
improve global competition?

12.  http://www.kwintessential.co.uk/resources/global-etiquette/india-country-profile.html
http://www.cyborlink.com/besite/china.htm
 http://www.kwintessential.co.uk/resources/global-etiquette/canada.html
 http://www.cyborlink.com/besite/mexico.htm
 http://www.ediplomat.com/np/cultural_etiquette/ce_jp.htm
 http://businessculture.org/western-europe/business-culture-in-germany/business-
communication-in-germany/
 http://www.worldatlas.com/articles/guide-to-south-korean-etiquette.html
 http://www.kwintessential.co.uk/etiquette/doing-business-uk.html
 http://businessculture.org/western-europe/business-culture-in-france/business-
communication-in-france/
 http://www.ediplomat.com/np/cultural_etiquette/ce_tw.htm
Works Cited