Key takeaways: Pay-per use, automated replenishment, consumer behavior analysis, predictive maintenance. We will provide an overview of what existing SAP IoT technology can offer for Connected Products. We will cover the following points: - Introduction IoT and SAP Leonardo - Business value examples through role-driven SAP Connected - Products system views for: - Silos & Containers - Refrigeration (such as vending machines) - Tools & Construction Equipment - Dispensers (such as coffee makers) - Overview of relevant SAP system integrations Get more detailled information in our webinar: https://westernacher-consulting.com/webinars/connected-products-with-sap-iot/

1. LONDON – 25 JANUARY 2018
Internet of Things
Connected Products with SAP Leonardo
SAP LEONARDO

2. 2©2018 Westernacher Consulting AG ǀ All rights reserved
What we will talk about today
Agenda
• The Business Case
• SAP Leonardo
• Use Cases
• Get Started

3. 3©2018 Westernacher Consulting AG ǀ All rights reserved
Matthias Hollenders
Global Practice Director – Internet of
Things & Industry 4.0
Vlad Shapiro
Practice Director Americas – Internet
of Things & Industry 4.0
Your hosts for today’s webinar
Introduction
EMEA
Germany, Austria, Switzerland, United Kingdom,
Poland, Bulgaria, Belgium, Spain, UAE
AMERICAS
United States, Mexico
ASIA PACIFIC
China, India, Singapore
HEADQUARTERS
Heidelberg
Where we are

4. 4©2018 Westernacher Consulting AG ǀ All rights reserved
Take note
• This webinar will be recorded and publicly
accessible
• All attendees will be muted and they are only
able to see the presenter/ panelists
• To see the presentation in full screen double-
click the presentation view
How to ask questions
• Please use the Q&A section of the meeting to
post your questions
• Make sure that you send your questions to “All
Panelists”
• All of your questions will be collected in the Q&A
window and answered after the presentation
Welcome to our webinar.
Let us provide some information.

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Business Case
The

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Better and
faster
Decisions
Swaths of live sensor data
Smart decision-making
algorithms
Removing of Data Silos
Continuous
Improvement
The idea behind IoT
You can’t improve what you can’t measure

7. 7©2018 Westernacher Consulting AG ǀ All rights reserved
Better and
faster
Decisions
Continuous
Improvement
The idea behind IoT
You can’t improve what you can’t measure
Swaths of live sensor data
Smart decision-making
algorithms
Removing of Data Silos

8. 8©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

9. 9©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

10. 10©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

11. 11©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

12. 12©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

13. 13©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

14. 14©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Business Value Drivers
CONNECTED
PRODUCTS
Real-Time
Inventory
Tracking
Customer
Behavior
Quality
Control
Operational
Monitoring
Device
Location
Monitoring
In-Store
Reple-
nishment

15. 15©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
What are the types?
CONNECTED PRODUCTS
Dispensers Tools Silos Refrigeration Containers

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Leonardo
SAP

17. 17©2018 Westernacher Consulting AG ǀ All rights reserved
SAP Leonardo
Ecosystem Overview
Blockchain Big Data
Analytics
Machine
Learning
Data
Intelligence
Internet of
Things
SAP CLOUD PLATFORM Microservices Open APIs Integration

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SAP Leonardo
IoT in Leonardo
Leonardo Edge
for Computing
LEONARDO BRIDGE
SAP Leonardo Foundation: Technical + Business Services
SCP Cloud Platform / SAP HANA Platform
Connected
Assets
Connected
Products
Connected
Infrastructure
Connected
Markets
Connected
People
Manufacturing
Optimization
Predictive
Maintenance
Digital TwinsCustomer Behavior
Service and
Aftermarket
Supply Networks
Building Insights
Construction
Energy Grids
Market Insights
Rural Areas
Urban Areas
People and Work
People and Health
People and Home
Connected
Fleet
Fleet tracking
Condition
Monitoring
Fleet Health

19. 19©2018 Westernacher Consulting AG ǀ All rights reserved
SAP Leonardo
IoT in Leonardo
Leonardo Edge
for Computing
LEONARDO BRIDGE
SAP Leonardo Foundation: Technical + Business Services
SCP Cloud Platform / SAP HANA Platform
Connected
Assets
Connected
Products
Connected
Infrastructure
Connected
Markets
Connected
People
Manufacturing
Optimization
Predictive
Maintenance
Digital TwinsCustomer Behavior
Service and
Aftermarket
Supply Networks
Building Insights
Construction
Energy Grids
Market Insights
Rural Areas
Urban Areas
People and Work
People and Health
People and Home
Connected
Fleet
Fleet tracking
Condition
Monitoring
Fleet Health

20. 20©2018 Westernacher Consulting AG ǀ All rights reserved
SAP Leonardo
IoT Applications
Connected Assets
Connected
Products
Connected
Infrastructure
Connected Markets Connected People
ASSET INSIGHTS
Predictive Maintenance
Master Resource
Scheduling
Plant Maintenance
MANUFACTURING
NETWORKS
Global Track and Trace
Manufacturing Integration
& Intelligence
Distributed Manufacturing
MANUFACTURING
EXECUTION
Manufacturing Execution
Manufacturing Integration
& Intelligence
Plant Connectivity
GOODS & EQUIPMENT
Connected Goods
Predictive Maintenance
Track and Trace
SUPPLY NETWORKS
Track and Trace
Supply Chain Control
Tower
Ariba Advanced Supply
Chain Automation
BUILDING INSIGHTS
Plant Maintenance
Real-Estate Cockpit
Energy Management
Ariba Procuement
CONSTRUCTION
Yard Logistics
Track and Trace
Project Management
ENERGY GRIDS
Asset Intelligence Network
Manufacturing Integration
& Intelligence
MARKET INSIGHTS
Connected Goods
Connected Marketing
Customer Activity
Repository
RURAL AREAS
Vehicle Insights
Predictive Maintenance
Connected Agribusiness
URBAN AREAS
Connected Parking
Smart Traffic
Networked Logistics Hub
PEOPLE AND WORK
SAP JAM
Smart Operations Room
Knowledge Workspace
PEOPLE AND HEALTH
Connected Goods
Connected Patient
PEOPLE AND HOMES
Connected Homes
PRODUCT INSIGHTS
Product & Project Network
Engineering Control
Center
Product Lifecycle Costing
Ariba Sourcing
Connected Fleets
FLEET MANAGEMENT
Vehicle Insights
Predictive Maintenance
Global Track & Trace
LOGISTICS NETWORKS
Yard Logistics
Warehouse Management
Track and Trace
Networked Logistics Hub
Vehicle Networks
LOGISTICS SAFETY
Transportation Safety
Connected Parking
EHS Dangerous Goods

21. 21©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Integration Points
Connected
Products
Connected Products
powered by SAP
Leonardo provides the
most value when used as
a component of a larger,
integrated landscape
ERP
PdMS
IBP
CRM
GTT
Billing Predictive
Maintenance
Inventory
Planning
Customer
Behavior
Track and
Trace

22. 22©2018 Westernacher Consulting AG ǀ All rights reserved
Products
Connected

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Connected Products
Silo Management
The Company
Operator of a large number of
commercial-grade silos.

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Connected Products
Silo Management
Chlorine Acetone Ammonia Chlorine
Benzyne Chlorine
Acetone Chlorine Acetone Ammonia
Sally the Supply Chain Manager

25. 25©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Silo Management
Sally the Supply Chain Manager
Challenges
• Needs to coordinate teams to check on inventory
storage conditions​
• Inventory gets spoiled because of inability to react to
suboptimal storage​
• Missed out-bound deliveries because of insufficient
inventory levels

26. 26©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Silo Management
Customizable Dashboard:
• Geographic representation of
silo location
• Silo KPI overview
• List-based representation

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Connected Products
Silo Management
Customizable Dashboard:
• Overview of silo KPIs across all
objects

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Connected Products
Silo Management
Construction Inc.
2671 Kenilworth Dr
Ann Arbor, MI 48104, USA
Dexter, MI 9 mi
Bridgewater, MI 16 mi
Fill level is near minimum
threshold
Drainage is higher than usual
Silo is unused
2 min ago
5 hours ago
Yesterday
Integration of multiple data types:
• Object Metadata
• System Integration
• Alert Notifications
• Live Sensor Data
• Historic Sensor Data

29. 29©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Silo Management
Sally the Supply Chain Manager
Solution Value
• Holistic overview
• Data integration
• Manage by exception the silo storage conditions
• Simplified communication
• Delivery coordination

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Connected Products
Vending Machines
The Company
Drink manufacturer
renting vending machines
to corporate customers

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Connected Products
Vending Machines
Connor
Customer Success Manager
Challenges
• Varying consumer preferences
• Non-linear consumption
• Fluctuating storage conditions

32. 32©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Vending Machines
Connor
Customer Success Manager
Solution Value
• Granular view of customer behavior
• Streamlined re-stock orders
• Improved product quality and customer satisfaction
• Data Integration

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Connected Products
Coffee Machines
Model 1
Model 2
Model 3
Preferences Satisfaction
Preferences Satisfaction
Preferences Satisfaction
The Company
Commercial-grade coffee
machine manufacturer

34. 34©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Coffee Machines
Patricia the Product Designer
Challenges
• Quality complaints
• Pressure to decrease production costs while keeping
customers happy
• Pressure to increase product lifespan
• Customers don’t always care about new features

35. 35©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Coffee Machines
Patricia the Product Designer
Solution Value
• Machine performance monitoring
• Identifying real customer preferences
• Predictive Maintenance increases life span
• Data integration

36. 36©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Construction Equipment
The Company
Manufacturer of construction
equipment looking to transition
to a pay-per use model
Customer Profile Customer Profile
Customer Profile
Manufacturer
Customer Profile

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Connected Products
Construction Equipment
Challenges
• Damaged equipment
• Equipment overuse
• One-size-fits-all equipment maintenance
• Limited customer profiles
Steve the Sales Manager

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Connected Products
Construction Equipment
Solution Value
• Detailed monitoring of customer equipment
• Improved equipment maintenance
• Granular view of customer behavior
Steve the Sales Manager

39. 39©2018 Westernacher Consulting AG ǀ All rights reserved
Connected Products
Overview
• Live status of the entire pool of “products”
• Product performance analysis
• Customer behavior visibility
• Streamlined integration with other systems
Connected Products Value Proposition

40. 40©2018 Westernacher Consulting AG ǀ All rights reserved
now
Start your IoT journey

41. 41©2018 Westernacher Consulting AG ǀ All rights reserved
Start your IoT journey now
With our workshop offerings

42. 42©2018 Westernacher Consulting AG ǀ All rights reserved
Start your IoT journey now
With our workshop offerings
IOT INSPIRATION
WORKSHOP
Introduction into the world of
Industrial IoT
• Technology Introduction
• Customer-relevant business cases
• Mapping painpoints to SAP solutions
• Hands-on techbology experience
Duration: approx. 4 HOURS
Time: a suitable date
Place: on your premises
Price: Free of charge

43. 43©2018 Westernacher Consulting AG ǀ All rights reserved
Start your IoT journey now
With our workshop offerings
IOT INSPIRATION
WORKSHOP
SAP ACCELERATOR
STANDARD
Introduction into the world of
Industrial IoT
• Technology Introduction
• Customer-relevant business cases
• Mapping painpoints to SAP solutions
• Hands-on techbology experience
Duration: approx. 4 HOURS
Time: a suitable date
Place: on your premises
Price: Free of charge
Piloting your Connected Goods
IoT Use Case
• Implementation of standalone SAP
Leonardo solution pilot
• Covering device management,
master data integration, analytical
functionality
Duration: 6 weeks
Time: a suitable date
Place: on your premises
Price: fix price upon request

44. 44©2018 Westernacher Consulting AG ǀ All rights reserved
Start your IoT journey now
With our workshop offerings
IOT INSPIRATION
WORKSHOP
SAP ACCELERATOR
STANDARD
SAP ACCELERATOR
PREMIUM
Introduction into the world of
Industrial IoT
• Technology Introduction
• Customer-relevant business cases
• Mapping painpoints to SAP solutions
• Hands-on techbology experience
Duration: approx. 4 HOURS
Time: a suitable date
Place: on your premises
Price: Free of charge
Piloting your Connected Goods
IoT Use Case
Piloting your integrated
Connected Goods IoT Use Case
• Implementation of standalone SAP
Leonardo solution pilot
• Covering device management,
master data integration, analytical
functionality
• Implementation of integrated SAP
Leonardo solution pilot
• Covering device management,
master data integration, analytical
functionality as well as integration
into ERP backend.
Duration: 6 weeks
Time: a suitable date
Place: on your premises
Price: fix price upon request
Duration: 6 weeks
Time: a suitable date
Place: on your premises
Price: fix price upon request

45. 45©2018 Westernacher Consulting AG ǀ All rights reserved
Start your IoT journey now
Westernacher - SAP Accelerators
6 W2W
DELIVER
DISCOVER, DESIGN
& PROTOTYPE
EXPLORE
1D

46. 46©2018 Westernacher Consulting AG ǀ All rights reserved
Start your IoT journey now
Why Westernacher?
• Long-term thinking: we are here for the long run so
we are happy to invest into projects to build
relationships.
• Leonardo Pioneers: we are focusing on Leonardo
since its beginning and have run successful IoT
projects
• One Stop Shop: we provide a unique combination of
hardware, software and data science expertise
combined with an in-depth knowledge of supply chain
processes and its integration to SAP technology as
well as non-SAP systems.

47. 47©2018 Westernacher Consulting AG ǀ All rights reserved
How can you reach us?
Contact details.
Matthias Hollenders
Global Practice Director – Internet of Things / Industry 4.0
matthias.hollenders@westernacher.com
https://www.linkedin.com/in/hollenders
Please follow us on:
Vlad Shapiro
Practice Director Americas – Internet of Things / Industry 4.0
vladimir.shapiro@westernacher.com
https://www.linkedin.com/in/vlad-shapiro

48. 48©2018 Westernacher Consulting AG ǀ All rights reserved
you!
Thank