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Welingkar’s Distance Learning Division
Electronic Business
We Learn – A Continuous Learning Forum
Electronic Business
E – business - 1
• Merchandise planning & analysis
• Fulfillment
• Inventory management
• Knowledge management
• Returns
• Pricing & Promotions
• Customer Relationship Management (CRM)
E – business - 2
• Order entry
• Warehousing
• Customer service
• Shipping
• Other logistics
• Functional accounting & reporting
Emerging Applications - 1
1) Portals
2) Trading exchanges
3) Indirect procurement
4) Web enabled Order management
5) Product life cycle management
6) Virtual fulfillment networks
7) Self- service applications
8) B2B Store Fronts
Emerging Applications - 2
7) Self- service applications
8) B2B Store Fronts
9) Hosted services
10) Collaborative planning
11) Web based service
E-business Architecture
Business
Goals
Networked
Applications
Development
tools
Access
Tools
information Databases
Foundation Technologies Security, Network
E-Biz Areas
Employers
Company processes
Channels Customers
Customer Collaboration
e-constract Building
Solutions
E-solve Business
Interface
E-operate
outsourcing
operations
Evolve Solution
Architecting
E-Hance
enhancing
solution
Architecture benefits
Clear Business need defination
Leverages existing investment
Best fit technology solution
Time to market minised
Integrated approach
Get it right the first time
E-architecture
The E-Business way
Evolution of E-business application
ERP
Product
ERP
Vision
A
1
2
3
4
5
6
B
Mktg
Self
service Collaboration
Business Community
Integration
Level of competitive advantage.
B2BTrillion dollar potential
1.50
1.25
1.00
o.75
0.50
0.25
0.00
2000 2001 2002 2003 2004
1.00
0.75
0.50
0.25
0.00
1 2 3 4 5
year
Year (Giga Information Group)
B2B: Trillion – Dollar potential
e-Manufacturing Challenges
Supplier
Supplier
Supplier
Supplier
Component Supplier
Manufacturing plant
Manufacturing
Plant
Subcontracted
Manufacturing
Order status? New products
customised? How fast
Customer
E-Business
Customer
Customer
Customer
Distribution
Center
Distribution
Retailer
Multitiered Architecture for e-Business
Sites
Internet
Web and
Authentication
Server
LAN Database
Servers
LAN
Web and
Authentication
Server
E-Business
Site
Multitiered Architecture for e-Business
Sites
Technology
trigger
Peak of
inflated
expectations
Through of
disillusionment
Scope
of
Engli-
ghten-
ment
Platan
profitability
years
Optimi
zed e-
busines
ses
2006-2008 E-Business
ends
E is
best
1990-97 98 99 2000 01 02 03 04 05 06 07 08 09 10
E – Business Success
E – business success
( Three phased
Approach)
Select the
Technology
Infrastructure
Identifying the
Business
opportunity
Implement the
E – business
solution
Phase 1 Phase 2
Phase 3
Categories of B2B Marketplace
 Vertical
 Horizontal
 Function-specific
Top 10 Business Reasons for E -Business
• Improve service level
• Create growth potential
• Enhance customer access
• Improve speed to market
• Reduce cycle time
• New customers
• New products or services
• Improve brand recognition
• Reduce distribution costs

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Basics of Electronic Business