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Welingkar’s Distance Learning Division
CHAPTER-18
MEETINGS
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
The success of a meeting
can directly be related
to the amount of time spent
in its preparation
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
Conducting a meeting
 A meeting should be planned and prepared in advance for
smooth flow and without wastage of time
 Ensure availability of venue
 Ensure participants attendance
 Inform the agenda of meeting so that participants come in
prepared
 Ask for suggestion for whether additional topics should be
included
 Send an email/memo one day prior to meeting, stating
time, venue& agenda
 Give directions to the venue if not its not well-known
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
 Dress suitably and well.
 Be well prepared with the matter
 Be confident
 Arrive at the venue 15 minutes in advance to ensure
arrangements
 Number of chairs
 Name cards
 Stationary
 Water
 Copy of the agenda
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
Chairperson directs the meeting
 Start on time
 Introduce himself
 Ask others to introduce themselves
 Agenda should be followed
 Give an opportunity to the floor to express their views
 Must be clear and concise
 Keep a track of time
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
Chairperson
 Address any dissent or animosity
 Stop secondary conversation
 Summaries the discussion and arrive on a conclusion
 Agree on a time and venue of the following meeting
 A day after the meeting, a summary of the meeting should be
sent to the attendees
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
Attending a meeting
 Be fully conversant with matters that are to be
discussed
 Read extra material if been asked to do so
 Be on time
 If you are late and the meeting is in progress, do not
disturb. Walk in quietly.
 Voice your thoughts and get involved in the meeting
 Be clear and concise
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
General Rules
 Be clear and concise when putting forth your ideas
 Respect the other’s point of view.
 Do not humiliate or demean another point of view
 Talk when given a chance
 Do your home work before the meeting
 If you have not been assigned a seat, ask for where
to sit
 Be on time
 Stick to an agenda
We Learn – A Continuous Learning Forum
Welingkar’s Distance Learning Division
 Be conscious of your body language
 Do not interrupt
 Keep your jacket on during meetings
 Keep your business cards in pristine conditions
 Be discreet when exchanging them
 Always carry your cards.
We Learn – A Continuous Learning Forum

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Meetings - Business Etiquette

  • 1. Welingkar’s Distance Learning Division CHAPTER-18 MEETINGS We Learn – A Continuous Learning Forum
  • 2. Welingkar’s Distance Learning Division The success of a meeting can directly be related to the amount of time spent in its preparation We Learn – A Continuous Learning Forum
  • 3. Welingkar’s Distance Learning Division Conducting a meeting  A meeting should be planned and prepared in advance for smooth flow and without wastage of time  Ensure availability of venue  Ensure participants attendance  Inform the agenda of meeting so that participants come in prepared  Ask for suggestion for whether additional topics should be included  Send an email/memo one day prior to meeting, stating time, venue& agenda  Give directions to the venue if not its not well-known We Learn – A Continuous Learning Forum
  • 4. Welingkar’s Distance Learning Division  Dress suitably and well.  Be well prepared with the matter  Be confident  Arrive at the venue 15 minutes in advance to ensure arrangements  Number of chairs  Name cards  Stationary  Water  Copy of the agenda We Learn – A Continuous Learning Forum
  • 5. Welingkar’s Distance Learning Division Chairperson directs the meeting  Start on time  Introduce himself  Ask others to introduce themselves  Agenda should be followed  Give an opportunity to the floor to express their views  Must be clear and concise  Keep a track of time We Learn – A Continuous Learning Forum
  • 6. Welingkar’s Distance Learning Division Chairperson  Address any dissent or animosity  Stop secondary conversation  Summaries the discussion and arrive on a conclusion  Agree on a time and venue of the following meeting  A day after the meeting, a summary of the meeting should be sent to the attendees We Learn – A Continuous Learning Forum
  • 7. Welingkar’s Distance Learning Division Attending a meeting  Be fully conversant with matters that are to be discussed  Read extra material if been asked to do so  Be on time  If you are late and the meeting is in progress, do not disturb. Walk in quietly.  Voice your thoughts and get involved in the meeting  Be clear and concise We Learn – A Continuous Learning Forum
  • 8. Welingkar’s Distance Learning Division General Rules  Be clear and concise when putting forth your ideas  Respect the other’s point of view.  Do not humiliate or demean another point of view  Talk when given a chance  Do your home work before the meeting  If you have not been assigned a seat, ask for where to sit  Be on time  Stick to an agenda We Learn – A Continuous Learning Forum
  • 9. Welingkar’s Distance Learning Division  Be conscious of your body language  Do not interrupt  Keep your jacket on during meetings  Keep your business cards in pristine conditions  Be discreet when exchanging them  Always carry your cards. We Learn – A Continuous Learning Forum