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Chapter 12
International Promotion




                International Marketing
               Chapter-12 International
                      Promotion
Objectives
 Why      international   promotion   is
 important
 What are the complexities of promotion
 in international marketing
 What are the important steps in
 developing an effective communication
 What is communication mix
               International Marketing
              Chapter-12 International
                     Promotion
What is the role of export promotion
organization
What is the role of trade fairs and
exhibitions in IM
What is the role of personal selling in
IM
What are the problems in IM
communication
              International Marketing
             Chapter-12 International
                    Promotion
Introduction
 The word communication in marketing
 simply means the transmission of a
 message, to the buyer or the consumer
 or the channel of distribution in which
 the supplying company aims to tell each
 one of these receiver why they should
 buy or handle the product.
               International Marketing
              Chapter-12 International
                     Promotion
Marketing Environment And
Promotion Strategies
 Because of the differences in the
 marketing environment, promotion is
 often a very complex problem in
 international,         particularly     in
 multinational marketing.
 As in the case of product, the SRC can
 result in the failure of the promotion.
                International Marketing
               Chapter-12 International
                      Promotion
Major Decisions In International
Marketing Communication
 Identify the target audience
 Determining communication objectives
 Determining the message
 Budget decisions
 Communication mix decision


              International Marketing
             Chapter-12 International
                    Promotion
Communication Mix
 Advertising
 Mass media advertising                and   direct
 advertising
 Sales promotion
 Personal selling
 Public relations

             International Marketing
            Chapter-12 International
                   Promotion
Role Of Export Promotion
  Organizations

     The     organizations undertake         export
     marketing communication by
i. Advertising

ii. Sales promotion

iii. Public relations




                   International Marketing
                  Chapter-12 International
                         Promotion
These      organizations   can      be
       instrumental in
i.     Creating awareness about India’s
       potentials
ii.    Impressing foreigners about India’s
       advances and technical capability
iii.   Improving the quality image of India.
                    International Marketing
                   Chapter-12 International
                          Promotion
Trade Fairs And Exhibitions
     A trade fair, as its name implies, is target
     directed.
     It is staged for the purpose of selling goods
     or demonstrating new ideas and techniques.
     An exhibition, on the other hand, is not
     specifically for trade but for the public.
     There are two types of fairs,
1.   General fairs/horizontal fairs
2.   Specialized fairs/vertical fairs
                       International Marketing
                      Chapter-12 International
                             Promotion
Personal Selling In
International Marketing
 Personal selling is the personal
 communication of information to
 persuade prospective customer to buy
 something – a product, service, idea or
 something else.
 This is in the mass, impersonal
 communication of advertising, sales
 promotion and other promotional tools.
               International Marketing
              Chapter-12 International
                     Promotion
Steps In Management
Salesforce
1.   Selection
2.   Introduction and training
3.   Compensating and motivating
4.   Supervising
5.   evaluation


                 International Marketing
                Chapter-12 International
                       Promotion
Personal Selling Process
 Presale preparation
 Prospecting
 Pre-approach
 Presentation
 Post-sale activities


                International Marketing
               Chapter-12 International
                      Promotion
Problems In International
Marketing Communication
 Differences in regulations
 Cultural differences
 Media factors
 Infrastructure
 Cost factors
 Language factors
 Home country regulations
                International Marketing
               Chapter-12 International
                      Promotion
Summary
     Promotional strategy needs to be tailor-
     made to suite the particular marketing
     environment. Some major decisions are
i. Identifying the target audience

ii. Determining communication objective

iii. Determining the message

iv. Budget decisions

v. Communication mix decision.
                      International Marketing
                   Chapter-12 International
                          Promotion
International    trade    fairs   and
exhibitions help to bring in potential
buyers and suppliers.
Personal selling is very advantageous
method of marketing communication.



             International Marketing
            Chapter-12 International
                   Promotion

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International Promotions

  • 1. Chapter 12 International Promotion International Marketing Chapter-12 International Promotion
  • 2. Objectives Why international promotion is important What are the complexities of promotion in international marketing What are the important steps in developing an effective communication What is communication mix International Marketing Chapter-12 International Promotion
  • 3. What is the role of export promotion organization What is the role of trade fairs and exhibitions in IM What is the role of personal selling in IM What are the problems in IM communication International Marketing Chapter-12 International Promotion
  • 4. Introduction The word communication in marketing simply means the transmission of a message, to the buyer or the consumer or the channel of distribution in which the supplying company aims to tell each one of these receiver why they should buy or handle the product. International Marketing Chapter-12 International Promotion
  • 5. Marketing Environment And Promotion Strategies Because of the differences in the marketing environment, promotion is often a very complex problem in international, particularly in multinational marketing. As in the case of product, the SRC can result in the failure of the promotion. International Marketing Chapter-12 International Promotion
  • 6. Major Decisions In International Marketing Communication Identify the target audience Determining communication objectives Determining the message Budget decisions Communication mix decision International Marketing Chapter-12 International Promotion
  • 7. Communication Mix Advertising Mass media advertising and direct advertising Sales promotion Personal selling Public relations International Marketing Chapter-12 International Promotion
  • 8. Role Of Export Promotion Organizations The organizations undertake export marketing communication by i. Advertising ii. Sales promotion iii. Public relations International Marketing Chapter-12 International Promotion
  • 9. These organizations can be instrumental in i. Creating awareness about India’s potentials ii. Impressing foreigners about India’s advances and technical capability iii. Improving the quality image of India. International Marketing Chapter-12 International Promotion
  • 10. Trade Fairs And Exhibitions A trade fair, as its name implies, is target directed. It is staged for the purpose of selling goods or demonstrating new ideas and techniques. An exhibition, on the other hand, is not specifically for trade but for the public. There are two types of fairs, 1. General fairs/horizontal fairs 2. Specialized fairs/vertical fairs International Marketing Chapter-12 International Promotion
  • 11. Personal Selling In International Marketing Personal selling is the personal communication of information to persuade prospective customer to buy something – a product, service, idea or something else. This is in the mass, impersonal communication of advertising, sales promotion and other promotional tools. International Marketing Chapter-12 International Promotion
  • 12. Steps In Management Salesforce 1. Selection 2. Introduction and training 3. Compensating and motivating 4. Supervising 5. evaluation International Marketing Chapter-12 International Promotion
  • 13. Personal Selling Process Presale preparation Prospecting Pre-approach Presentation Post-sale activities International Marketing Chapter-12 International Promotion
  • 14. Problems In International Marketing Communication Differences in regulations Cultural differences Media factors Infrastructure Cost factors Language factors Home country regulations International Marketing Chapter-12 International Promotion
  • 15. Summary Promotional strategy needs to be tailor- made to suite the particular marketing environment. Some major decisions are i. Identifying the target audience ii. Determining communication objective iii. Determining the message iv. Budget decisions v. Communication mix decision. International Marketing Chapter-12 International Promotion
  • 16. International trade fairs and exhibitions help to bring in potential buyers and suppliers. Personal selling is very advantageous method of marketing communication. International Marketing Chapter-12 International Promotion