What are the risks of storing guests' payment and personal information? From the first reservation 'click' to check-out, protecting customers' personal (PII) and payment (PCI) information is a priority in an industry built on customer trust. If PII or PCI is stolen from a host's business ecosystem, that breach can permanently ruin relationships with the entire brand. Often part of an intertwined ecosystem of franchises, facilities, services and third-party vendors, this industry has become a favorite for hackers. Further, external rewards programs may store guest information on a national level, adding even more risk to PII and PC.

1. www.tokenex.com
ONLINE RESERVATIONS:
SECURE WEB ENTRY
RESERVATIONS OPERATORS:
SECURE IN-HOUSE OR AT-HOME ENTRY
FRONT DESK:
CHECK-IN & CHECK-OUT
ON-SITE PARTNERS:
GIFT SHOPS, RESTAURANTS, BARS
OPEN INTEGRATION PROVIDES PAYMENT FLEXIBILITY
CUSTOMER LOYALTY:
PROTECTING PCI & PII
USE MULTIPLE PAYMENT
PROCESSORS
DATA SECURITY AND THE HOSPITALITY INDUSTRY
NO DATA. NO THEFT.
TokenEx.com
877.316.4544
sales@tokenex.com
Securely update and protect
sensitive Customer Account
Information (Travel Dates,
Vouchers, Credits, etc.) using
secure work stations in Call
Centers or with secure customer
online access.
• Work Station P2Pe pinpads
• Secure Hosted Web Portals
• Secure Hosted Web Pages
• Seamless Online Experience
Cruise staff can securely accept
new payment cards at ship POS
systems for last minute purchases,
encrypting, storing, and
transmitting even where
connectivity is intermittent.
• P2Pe Pin Pads
• Secure Standard Transactions
• Store and Forward Capabilities
• Batch Processing
• Satellite Transmission
• Data Vaulting
Staff can securely collect and store
guest profiles (PII) & payment card
information (PCI).
• P2Pe Pin Pad Encryption
• Hosted Field Entry/iFrame Solution
• Secure Storage and Transmission
• Batch Processing
• Tokenization
• Data Vaulting
• PII & PCI Never Enter Business
Systems
TokenEx clients in the hospitality
industry have the freedom to use
virtually any payment processor
and can integrate with multiple
services providers. TokenEx
remains processor and partner
agnostic.
The TokenEx Cloud Security Platform integrates with existing business processes and can act as a central
integration point for Fraud Detection, Chargeback Prevention, and Marketing Analytics. Passing the neces-
sary payment data to service providers in the usual format without accepting, transmitting, or storing any
payment data within business systems greatly reduces PCI compliance scope–and associated costs.
Operators can securely register guests
and confirm reservations at work-
stations or remotely.
• Encryption
• Tokenization
• Data Vaulting
• P2Pe Pin Pad Entry
• TokenEx iFrame Solution
• Personel Never Store PII & PCI
• Tokens Used for Tracking & Analytics
Guests can securely enter PII and PCI
data online for self- registration and
reservation updates.
• Hosted Web Page
• Seamless Online Experience
• Secure Transmission
• Tokens Passed to Business Systems
• Integrates With 3rd Parties
• Secure Data Vaulting
• PCI & PII Never Enter Systems