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OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’

WHAT SOCIAL MEDIA
REALLY THINKS OF
‘MANTASTIC’
CONVERSATIONS PICKED UP QUICK
AROUND MANTASTIC

MANTASTIC: The campaign went live early October and instantly
gained popularity on social media. It was one of the top 4 most talked
about Old Spice campaigns.

Note: Data consists of global mentions referencing Old Spice.
All data was obtained using webfluenz systems.

www.webfluenz.com

2
TOP OLD SPICE COMMERCIALS ON
SOCIAL MEDIA

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

3
Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

4
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

Globally 3rd most Popular of all OLD SPICE Commercials

Creating another version of ‘The Man
Your Man Could Smell Like’ was a
lofty aim to begin with, given that
Isaiah Mustafa’s portrayal has gone

down in history as a near-perfect viral
video case study.
The Indian campaign starring Milind Soman garnered significant attention
too, with millions of people watching the videos.

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

5
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

The Mantastic Ads on

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

6
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

Volume & Sentiment on social media in November

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

Conversations around Milind Soman

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

7
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

Conversations around Engagement Activities

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

8
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

Conversations around the Humour & Concept

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

9
OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF
‘MANTASTIC’
Study conducted between November 1st to 30th 2013

Engagement on Official Handles

Note: Data consists of global mentions referencing Old Spice commercials only.
All data was obtained using webfluenz systems.

www.webfluenz.com

10
WHAT HAVE WE LEARNT?
The Weiden+Kennedy team deserves credit for a great campaign, with the pizzazz to go viral instantly.
But, unfortunately, the fact that social media isn’t talking about it a few weeks down the line indicates
that it doesn’t match up to it’s legendary predecessor. But we sure can learn from it!
Based on the above analysis, here are a few things to keep in mind when you’re planning your own viral
campaign –
•Have a solid consumer engagement plan – it is essential for establishing brand recall. Creating
‘awareness’ is not enough, to be remembered, a campaign needs to compel people to talk about it.
•Integrate your online and offline marketing, for the simple reason that they always affect one another.
You can easily use this fact to your advantage – don’t miss out.
•Humour is highly subjective, so think through the content thoroughly before implementation.
•While advantages of paid promotions are undeniable, you don’t want to get on social media’s bad side.
Space out your promotions and updates over time – too much of anything is never good.
•Pick your brand ambassador with care; be conscious of the advantages and disadvantages of picking
him / her.

•Have a plan on how to handle criticism and exemplify finer traits.

Note: All data was obtained using webfluenz systems.

www.webfluenz.com

12
Personal

CONTACT US (Sales/Business Assistance):
800 101 3021

UNITED KINGDOM

Personal+

SINGAPORE

808 101 2160

UNITED STATES

855 281 6578

For more of our latest research, visit
http://www.webfluenz.com/Webfluenz_Research/
For general sales enquiries, contact us at
sales@webfluenz.com

www.webfluenz.com
©2013 Webfluenz PTE LTD. webfluenz and the webfluenz logo are registered
trademarks of Webfluenz PTE LTD. No part of this document may be
reproduced without prior written consent from Webfluenz PTE LTD. All rights
reserved.

www.webfluenz.com

13
PRIVACY
Webfluenz Intelsys Private Limited' current Site Privacy
Policy is available HERE
(www.webfluenz.com/privacy_policy) and is incorporated
by this reference. Your use of the Service is subject to the
terms of the Privacy Policy.

WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT: THE USE
OF THE SITE AND SERVICES IS AT YOUR OWN RISK, AND YOU
ACKNOWLEDGE AND AGREE THAT THE SITE, CONTENT AND
SERVICES ARE PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS. EXCEPT AS OTHERWISE SPECIFICALLY SET
FORTH IN THIS AGREEMENT, WEBFLUENZ INTELSYS PRIVATE
LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENT,
SUBSIDIARIES, AGENTS, AFFILIATES, AND THIRD PARTY
LICENSORS AND SUPPLIERS DISCLAIM ANY AND ALL
WARRANTIES AND CONDITIONS FOR THE SITE, CONTENT,
AND SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NON-INFRINGEMENT. a) WEBFLUENZ INTELSYS
PRIVATE LIMITED DOES NOT WARRANT THAT (i) THE
SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE
SERVICES WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE,
SECURE, OR FREE OF VIRUSES, WORMS, DISABLING CODE
OR CONDITIONS, OR THE LIKE, AND (iii) THE RESULTS THAT
MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL
BE ACCURATE OR RELIABLE. b) WEBFLUENZ INTELSYS
PRIVATE LIMITED WILL NOT BE LIABLE FOR LOSS OF YOUR
DATA OR SUBMISSIONS.

COPYRIGHT© 2013 WEBFLUENZ INTELSYS PVT LTD.
ALL RIGHTS RESERVED.
NO PART OF THIS REPORT MAY BE REPRODUCED
WITHOUT PRIOR WRITTEN CONSENT FROM
WEBFLUENZ INTELSYS PVT LTD.

LIMITATION OF LIABILITY
YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO
EVENT SHALL WEBFLUENZ INTELSYS PRIVATE LIMITED (OR
ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENT,
SUBSIDIARIES, AGENTS OR AFFILIATES) OR ITS THIRD PARTY
LICENSORS, PROVIDERS OR SUPPLIERS, BE LIABLE FOR ANY
DIRECT, INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR
IDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION,
LOST PROFITS, LOSS OF REVENUE, OR LOSS OF DATA,
REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF
THE CAUSE OF ACTION, INCLUDING WITHOUT LIMITATION,
THOSE ARISING UNDER CONTRACT, TORT, NEGLIGENCE OR
STRICT LIABILITY, EVEN IF WEBFLUENZ INTELSYS PRIVATE
LIMITEDHAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
CLAIM OR DAMAGES. THE REMEDIES EXPRESSLY SET FORTH
IN THIS AGREEMENT ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. YOU MAY HAVE ADDITIONAL RIGHTS UNDER
CERTAIN LAWS (SUCH AS CONSUMER LAWS), WHICH DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR
THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF
THESE LAWS APPLY, THESE EXCLUSIONS OR LIMITATIONS
MAY NOT APPLY.

INDEMNIFICATION
You agree to defend, indemnify and hold harmless
Webfluenz Intelsys Private Limited from and against all
liabilities, costs and expenses, including reasonable
attorney's fees, related to or arising from: (a) any violation
of applicable laws, regulations or this Agreement by You;
(b) the use of the Site or Services by You; (c) negligent acts,
errors, or omissions by You; (d) injuries to or death of any
person and for damages to or loss of any property, which
may in any way arise out of or result from or in connection
with this Agreement, except to the extent that such
liabilities arise from the active negligence or willful
misconduct of Webfluenz Intelsys Private Limited; or (e)
third party claims for infringement of any intellectual
property rights arising from Your Submissions or Your use
of the Services or Site.

MISCELLANEOUS
All obligations of the parties under this Agreement, which, by their
nature, would continue beyond the termination, cancellation or
expiration of this Agreement shall survive such termination, cancellation
or expiration. You shall not to assign or otherwise transfer, this
Agreement in whole or in part, and any attempt to do so shall be void.
Webfluenz Intelsys Private Limited may assign all or any part of this
Agreement without notice and You agree to make all subsequent
payments as directed. You and Webfluenz Intelsys Private Limited agree
that Your use of the Services and this Agreement will be governed by
the laws of the Government of India and any dispute will be brought
before the courts in the city of Bangalore, Karnataka, India and the
language of dispute resolution will be the English language, without
reference to its principles of conflicts of laws. YOU AND WEBFLUENZ
INTELSYS PRIVATE LIMITED CONSENT TO THE EXCLUSIVE PERSONAL
JURISDICTION OF AND VENUE IN A COURT LOCATED IN BANGALORE
(BENGALURU), KARNATAKA, INDIA FOR ANY SUITS OR CAUSES OF
ACTION CONNECTED IN ANY WAY, DIRECTLY OR INDIRECTLY, TO THE
SUBJECT MATTER OF THIS AGREEMENT OR TO THE SERVICE. Except as
otherwise required by law, including Indian laws relating to consumer
transactions, any cause of action or claim you may have with respect to
the Service must be commenced within one (1) year after the claim or
cause of action arises or such claim or cause of action is barred.
Webfluenz Intelsys Private Limited failure at any time to insist upon
strict compliance with any of the provisions of this Agreement in any
instance shall not be construed to be a waiver of such terms in the
future. If any provision of this Agreement is determined to be invalid,
illegal or unenforceable, the validity, legality, and enforceability of the
remaining provisions shall not in any way be affected or impaired
thereby, and the unenforceable portion shall be construed as nearly as
possible to reflect the original intentions of the parties. Webfluenz
Intelsys Private Limited makes no representation that the Service is
appropriate or available for use in locations outside of California, and
accessing the Service is prohibited from territories where such Service is
illegal. If you access the Service from other locations, you do so at your
own initiative and are responsible for compliance with local laws. This
Agreement, including the Privacy Policy and all other policies posted on
the Site, which are fully incorporated into this Agreement by reference,
constitutes the entire agreement between You and Webfluenz Intelsys
Private Limited with respect to the subject matter hereto and
supersedes any and all prior or contemporaneous agreements whether
written or oral. Notwithstanding the foregoing, if You have entered into
a MSA with Webfluenz Intelsys Private Limited and there is any
inconsistency between the terms of the MSA and the terms of these
Terms of Service, the terms in such MSA control your use of the Service
instead of the terms of these Terms of Service. Any changes by You to
this Agreement without Webfluenz Intelsys Private Limited written
consent are void.

www.webfluenz.com

14

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Old Spice India Campaign: Social Media Analysis of 'Mantastic' by Webfluenz

  • 1. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ WHAT SOCIAL MEDIA REALLY THINKS OF ‘MANTASTIC’
  • 2. CONVERSATIONS PICKED UP QUICK AROUND MANTASTIC MANTASTIC: The campaign went live early October and instantly gained popularity on social media. It was one of the top 4 most talked about Old Spice campaigns. Note: Data consists of global mentions referencing Old Spice. All data was obtained using webfluenz systems. www.webfluenz.com 2
  • 3. TOP OLD SPICE COMMERCIALS ON SOCIAL MEDIA Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 3
  • 4. Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 4
  • 5. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 Globally 3rd most Popular of all OLD SPICE Commercials Creating another version of ‘The Man Your Man Could Smell Like’ was a lofty aim to begin with, given that Isaiah Mustafa’s portrayal has gone down in history as a near-perfect viral video case study. The Indian campaign starring Milind Soman garnered significant attention too, with millions of people watching the videos. Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 5
  • 6. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 The Mantastic Ads on Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 6
  • 7. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 Volume & Sentiment on social media in November Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com
  • 8. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 Conversations around Milind Soman Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 7
  • 9. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 Conversations around Engagement Activities Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 8
  • 10. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 Conversations around the Humour & Concept Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 9
  • 11. OLD SPICE INDIA: SOCIAL MEDIA ANALYSIS OF ‘MANTASTIC’ Study conducted between November 1st to 30th 2013 Engagement on Official Handles Note: Data consists of global mentions referencing Old Spice commercials only. All data was obtained using webfluenz systems. www.webfluenz.com 10
  • 12. WHAT HAVE WE LEARNT? The Weiden+Kennedy team deserves credit for a great campaign, with the pizzazz to go viral instantly. But, unfortunately, the fact that social media isn’t talking about it a few weeks down the line indicates that it doesn’t match up to it’s legendary predecessor. But we sure can learn from it! Based on the above analysis, here are a few things to keep in mind when you’re planning your own viral campaign – •Have a solid consumer engagement plan – it is essential for establishing brand recall. Creating ‘awareness’ is not enough, to be remembered, a campaign needs to compel people to talk about it. •Integrate your online and offline marketing, for the simple reason that they always affect one another. You can easily use this fact to your advantage – don’t miss out. •Humour is highly subjective, so think through the content thoroughly before implementation. •While advantages of paid promotions are undeniable, you don’t want to get on social media’s bad side. Space out your promotions and updates over time – too much of anything is never good. •Pick your brand ambassador with care; be conscious of the advantages and disadvantages of picking him / her. •Have a plan on how to handle criticism and exemplify finer traits. Note: All data was obtained using webfluenz systems. www.webfluenz.com 12
  • 13. Personal CONTACT US (Sales/Business Assistance): 800 101 3021 UNITED KINGDOM Personal+ SINGAPORE 808 101 2160 UNITED STATES 855 281 6578 For more of our latest research, visit http://www.webfluenz.com/Webfluenz_Research/ For general sales enquiries, contact us at sales@webfluenz.com www.webfluenz.com ©2013 Webfluenz PTE LTD. webfluenz and the webfluenz logo are registered trademarks of Webfluenz PTE LTD. No part of this document may be reproduced without prior written consent from Webfluenz PTE LTD. All rights reserved. www.webfluenz.com 13
  • 14. PRIVACY Webfluenz Intelsys Private Limited' current Site Privacy Policy is available HERE (www.webfluenz.com/privacy_policy) and is incorporated by this reference. Your use of the Service is subject to the terms of the Privacy Policy. WARRANTIES YOU EXPRESSLY UNDERSTAND AND AGREE THAT: THE USE OF THE SITE AND SERVICES IS AT YOUR OWN RISK, AND YOU ACKNOWLEDGE AND AGREE THAT THE SITE, CONTENT AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. EXCEPT AS OTHERWISE SPECIFICALLY SET FORTH IN THIS AGREEMENT, WEBFLUENZ INTELSYS PRIVATE LIMITED, ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENT, SUBSIDIARIES, AGENTS, AFFILIATES, AND THIRD PARTY LICENSORS AND SUPPLIERS DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS FOR THE SITE, CONTENT, AND SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. a) WEBFLUENZ INTELSYS PRIVATE LIMITED DOES NOT WARRANT THAT (i) THE SERVICES WILL MEET YOUR REQUIREMENTS, (ii) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, SECURE, OR FREE OF VIRUSES, WORMS, DISABLING CODE OR CONDITIONS, OR THE LIKE, AND (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE. b) WEBFLUENZ INTELSYS PRIVATE LIMITED WILL NOT BE LIABLE FOR LOSS OF YOUR DATA OR SUBMISSIONS. COPYRIGHT© 2013 WEBFLUENZ INTELSYS PVT LTD. ALL RIGHTS RESERVED. NO PART OF THIS REPORT MAY BE REPRODUCED WITHOUT PRIOR WRITTEN CONSENT FROM WEBFLUENZ INTELSYS PVT LTD. LIMITATION OF LIABILITY YOU EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT SHALL WEBFLUENZ INTELSYS PRIVATE LIMITED (OR ITS OFFICERS, DIRECTORS, EMPLOYEES, PARENT, SUBSIDIARIES, AGENTS OR AFFILIATES) OR ITS THIRD PARTY LICENSORS, PROVIDERS OR SUPPLIERS, BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL OR IDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS, LOSS OF REVENUE, OR LOSS OF DATA, REGARDLESS OF THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, INCLUDING WITHOUT LIMITATION, THOSE ARISING UNDER CONTRACT, TORT, NEGLIGENCE OR STRICT LIABILITY, EVEN IF WEBFLUENZ INTELSYS PRIVATE LIMITEDHAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES. THE REMEDIES EXPRESSLY SET FORTH IN THIS AGREEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. YOU MAY HAVE ADDITIONAL RIGHTS UNDER CERTAIN LAWS (SUCH AS CONSUMER LAWS), WHICH DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY, THESE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY. INDEMNIFICATION You agree to defend, indemnify and hold harmless Webfluenz Intelsys Private Limited from and against all liabilities, costs and expenses, including reasonable attorney's fees, related to or arising from: (a) any violation of applicable laws, regulations or this Agreement by You; (b) the use of the Site or Services by You; (c) negligent acts, errors, or omissions by You; (d) injuries to or death of any person and for damages to or loss of any property, which may in any way arise out of or result from or in connection with this Agreement, except to the extent that such liabilities arise from the active negligence or willful misconduct of Webfluenz Intelsys Private Limited; or (e) third party claims for infringement of any intellectual property rights arising from Your Submissions or Your use of the Services or Site. MISCELLANEOUS All obligations of the parties under this Agreement, which, by their nature, would continue beyond the termination, cancellation or expiration of this Agreement shall survive such termination, cancellation or expiration. You shall not to assign or otherwise transfer, this Agreement in whole or in part, and any attempt to do so shall be void. Webfluenz Intelsys Private Limited may assign all or any part of this Agreement without notice and You agree to make all subsequent payments as directed. You and Webfluenz Intelsys Private Limited agree that Your use of the Services and this Agreement will be governed by the laws of the Government of India and any dispute will be brought before the courts in the city of Bangalore, Karnataka, India and the language of dispute resolution will be the English language, without reference to its principles of conflicts of laws. YOU AND WEBFLUENZ INTELSYS PRIVATE LIMITED CONSENT TO THE EXCLUSIVE PERSONAL JURISDICTION OF AND VENUE IN A COURT LOCATED IN BANGALORE (BENGALURU), KARNATAKA, INDIA FOR ANY SUITS OR CAUSES OF ACTION CONNECTED IN ANY WAY, DIRECTLY OR INDIRECTLY, TO THE SUBJECT MATTER OF THIS AGREEMENT OR TO THE SERVICE. Except as otherwise required by law, including Indian laws relating to consumer transactions, any cause of action or claim you may have with respect to the Service must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is barred. Webfluenz Intelsys Private Limited failure at any time to insist upon strict compliance with any of the provisions of this Agreement in any instance shall not be construed to be a waiver of such terms in the future. If any provision of this Agreement is determined to be invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby, and the unenforceable portion shall be construed as nearly as possible to reflect the original intentions of the parties. Webfluenz Intelsys Private Limited makes no representation that the Service is appropriate or available for use in locations outside of California, and accessing the Service is prohibited from territories where such Service is illegal. If you access the Service from other locations, you do so at your own initiative and are responsible for compliance with local laws. This Agreement, including the Privacy Policy and all other policies posted on the Site, which are fully incorporated into this Agreement by reference, constitutes the entire agreement between You and Webfluenz Intelsys Private Limited with respect to the subject matter hereto and supersedes any and all prior or contemporaneous agreements whether written or oral. Notwithstanding the foregoing, if You have entered into a MSA with Webfluenz Intelsys Private Limited and there is any inconsistency between the terms of the MSA and the terms of these Terms of Service, the terms in such MSA control your use of the Service instead of the terms of these Terms of Service. Any changes by You to this Agreement without Webfluenz Intelsys Private Limited written consent are void. www.webfluenz.com 14