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Wayne Sherwood
296 E. Hagerman Lake Road
Iron River, MI 49935
906-265-6546 | waynesherw@gmail.com
PERSONAL SUMMARY
A reliable, capable and enthusiastic supervisor who is able to take on the management and
coordination duties of a leadership role. Currently looking to join an organization that
rewards hard work and offers good opportunities for career development.
AREAS OF EXPERTISE
 Leadership skills
 Customer service
 Cost control
 Forward planning
 Communication skills
 Time management
 Product merchandising
 Motivating employees
EXPERIENCE
Krist Oil Co. Iron River, MI
Area Supervisor 2005-2014
 Provided direct oversight for 14 Krist Food Mart Convenience Stores
 Responsible for hiring and supervising of all managers
 Communicated employee feedback concerning performance
 Trained all employees regarding customer service, team building, inventory control,
merchandising, sanitation, and maintaining a clean store.
 Developed marketing strategies to maximize sales potential throughout three states
 Maintained and repaired equipment throughout interior and exterior of stores
 Built seasonal displays and provided store resets to optimize customer sales
 Monitored sales and profit margins to ensure profitability
 Wrote weekly newsletters to improve communication and promote teamwork among
employees
Angeli’s Central Market Iron River, MI
General Merchandise Manager / Customer Service Manager / Meat Cutter 2003-2005
 Ordered merchandise to ensure 100% product availability and maximize inventory turns
 Constructed displays including endcaps and cash registers in order to capitalize on impulse
sales
 Supervised cashiers
 Responsible for customer service and satisfaction
 Cut meat and packaged for display
D.A. MacPherson, Inc. Crystal Falls, MI
Inside Sales Coordinator 1999-2003
 Sent weekly orders to suppliers
 Tracked customer orders and product availability keeping customers informed of delivery
date
 Provided price quotes regarding Bobcat equipment, Massey-Ferguson equipment, Highway
sanders, Bucyrus and ESCO ground engaging parts
 Researched financing options for customers
 Aggressively pursued new customer contacts
Angeli’s Central Market Iron River, MI
Meat Cutter 1983-1999
 Cut and packaged meat for display
Delicatessen Manager
 Wrote weekly advertisements
 Responsible for gross profit margins
 Monitored sales and shrink
 Ordered merchandise to ensure 100% product availability and maximize inventory turns
 Hired and trained staff regarding team building, customer service, merchandising,
sanitation, and suggestive selling techniques
 Wrote weekly newsletters

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Resume Wayne

  • 1. Wayne Sherwood 296 E. Hagerman Lake Road Iron River, MI 49935 906-265-6546 | waynesherw@gmail.com PERSONAL SUMMARY A reliable, capable and enthusiastic supervisor who is able to take on the management and coordination duties of a leadership role. Currently looking to join an organization that rewards hard work and offers good opportunities for career development. AREAS OF EXPERTISE  Leadership skills  Customer service  Cost control  Forward planning  Communication skills  Time management  Product merchandising  Motivating employees EXPERIENCE Krist Oil Co. Iron River, MI Area Supervisor 2005-2014  Provided direct oversight for 14 Krist Food Mart Convenience Stores  Responsible for hiring and supervising of all managers  Communicated employee feedback concerning performance  Trained all employees regarding customer service, team building, inventory control, merchandising, sanitation, and maintaining a clean store.  Developed marketing strategies to maximize sales potential throughout three states  Maintained and repaired equipment throughout interior and exterior of stores  Built seasonal displays and provided store resets to optimize customer sales  Monitored sales and profit margins to ensure profitability  Wrote weekly newsletters to improve communication and promote teamwork among employees
  • 2. Angeli’s Central Market Iron River, MI General Merchandise Manager / Customer Service Manager / Meat Cutter 2003-2005  Ordered merchandise to ensure 100% product availability and maximize inventory turns  Constructed displays including endcaps and cash registers in order to capitalize on impulse sales  Supervised cashiers  Responsible for customer service and satisfaction  Cut meat and packaged for display D.A. MacPherson, Inc. Crystal Falls, MI Inside Sales Coordinator 1999-2003  Sent weekly orders to suppliers  Tracked customer orders and product availability keeping customers informed of delivery date  Provided price quotes regarding Bobcat equipment, Massey-Ferguson equipment, Highway sanders, Bucyrus and ESCO ground engaging parts  Researched financing options for customers  Aggressively pursued new customer contacts Angeli’s Central Market Iron River, MI Meat Cutter 1983-1999  Cut and packaged meat for display Delicatessen Manager  Wrote weekly advertisements  Responsible for gross profit margins  Monitored sales and shrink  Ordered merchandise to ensure 100% product availability and maximize inventory turns  Hired and trained staff regarding team building, customer service, merchandising, sanitation, and suggestive selling techniques  Wrote weekly newsletters