1. Wayne Sherwood
296 E. Hagerman Lake Road
Iron River, MI 49935
906-265-6546 | waynesherw@gmail.com
PERSONAL SUMMARY
A reliable, capable and enthusiastic supervisor who is able to take on the management and
coordination duties of a leadership role. Currently looking to join an organization that
rewards hard work and offers good opportunities for career development.
AREAS OF EXPERTISE
Leadership skills
Customer service
Cost control
Forward planning
Communication skills
Time management
Product merchandising
Motivating employees
EXPERIENCE
Krist Oil Co. Iron River, MI
Area Supervisor 2005-2014
Provided direct oversight for 14 Krist Food Mart Convenience Stores
Responsible for hiring and supervising of all managers
Communicated employee feedback concerning performance
Trained all employees regarding customer service, team building, inventory control,
merchandising, sanitation, and maintaining a clean store.
Developed marketing strategies to maximize sales potential throughout three states
Maintained and repaired equipment throughout interior and exterior of stores
Built seasonal displays and provided store resets to optimize customer sales
Monitored sales and profit margins to ensure profitability
Wrote weekly newsletters to improve communication and promote teamwork among
employees
2. Angeli’s Central Market Iron River, MI
General Merchandise Manager / Customer Service Manager / Meat Cutter 2003-2005
Ordered merchandise to ensure 100% product availability and maximize inventory turns
Constructed displays including endcaps and cash registers in order to capitalize on impulse
sales
Supervised cashiers
Responsible for customer service and satisfaction
Cut meat and packaged for display
D.A. MacPherson, Inc. Crystal Falls, MI
Inside Sales Coordinator 1999-2003
Sent weekly orders to suppliers
Tracked customer orders and product availability keeping customers informed of delivery
date
Provided price quotes regarding Bobcat equipment, Massey-Ferguson equipment, Highway
sanders, Bucyrus and ESCO ground engaging parts
Researched financing options for customers
Aggressively pursued new customer contacts
Angeli’s Central Market Iron River, MI
Meat Cutter 1983-1999
Cut and packaged meat for display
Delicatessen Manager
Wrote weekly advertisements
Responsible for gross profit margins
Monitored sales and shrink
Ordered merchandise to ensure 100% product availability and maximize inventory turns
Hired and trained staff regarding team building, customer service, merchandising,
sanitation, and suggestive selling techniques
Wrote weekly newsletters