1. Wayne Bruton - Datafin
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Tel: 082672 9324
Email:wayne.bruton1@gmail.com
Personal Details
Candidate Wayne Bruton
ID Number 770408 5056 083
CurrentPosition ClientSupport Team Lead
Notice 1 month
CurrentSalary
CurrentBenefits Med Aid& Pension&Bonus(quarterlykicker) &annual increase (Dec)
RequiredSalary
Required Benefits Negotiable
Location Cape Town,Tableview
Education – Secondary Schoolingl
Year Matriculated 1995
Last School Attended ParowHigh School
Subjects English,Afrikaans,CommercialMathematics,Mercantile Law,Business
Economics,Metal Work
Education – Tertiary
Period 2008
Qualification Diploma: MicrosoftSQL Server
Institution BytesPeople Solutions
Subjects  MicrosoftSQL Server
Period 2008
Qualification Diploma: DB2 Overview(Database warehouse and architecture)

2. Wayne Bruton - Datafin
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Institution Verhoef Training“isettandseta”accredited
Subjects  DB2 SQL Introduction&DB2 Overview
CoursesAttended
Year Duration Course Institution
2005 3 months AUT Level 1 Glacier(AFSB)
2008 1 Month Software/SystemsTesting Sanlam(inhouse)
1998 2 Months Technical ComputerCourse –Diploma–
College inBellville
ComputerCareerTrainingCenters
(SA)
Career History
Period Since November2014 - Current
Position Client/FieldService TeamLead
Company Sureswipe Divisionof Tradebridge
Technologies SQL server2012, SalesForce,Forti Client,UltraEdit,Note++,Word,Excel,
Outlook,MicrosoftO365 Office,.NetandJavascriptin-house applications,
ConnectNetHelpdesk,Mercantile BankPrime,Altech
Responsibilities  Manage a supportteamof 3. Responsibleforservicing,supporting
Sureswipe clientswith theirhardware andsoftware products.
 Dailyplanningof teamstasksandevents,assigningworkaccordingto
priority. Schedulingof afterhourssupportroster,ensuringthatall vendors
and stake holdersknow whotocontact.
 Responsible forteamtomeetall service level agreements,andstaying
withingiventurnaroundtimes.
 Reportingonteam’sperformance toManco.Weekly reportsusingSQLand
Clickview Database warehousing.
 Identifyinganytrainingneedstoensure teamsoptimal performance,cross
skillingentire teamformaximumresults.
 Identifyingandescalating anysoftware/hardware issuestothe business
analystteam,trackingthese viabasecamp.
 Attendweeklymeetingswithheadofficetocatch up onany issuesor
concerns raisedas a resultof an incidentorprocess.
 Identifyingandimprove processes. Manage ourregional stock,ensuring
efficiencyof team, reportingviaExcel onanyconcernsor special stock
requirementstonational stockmanager.

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Currentachievements  Won our Sureswipetopperformeraward4 times.
 Modemproject,aimedat creatingoptimal networkstabilityandspeed for
Sureswipe clients,waspresentedtoManco andaccepted. Project
underway.
 Enrolledinourmentorshipprogramme forfuture leaders,mymentorisour
CIO.
ReasonforLeaving I wantto get back intoIT role.
Period August2012 - November2014
Position Production Operations/SupportAnalyst
Company Bills.co.zaDivisionof Trade bridge
Technologies SQL reports ,SQL queries,SQLYOGreports,SQLYOGqueries,Salesforce
administrator,Remote Desktop Support,Javaerrorloggingandmonitoring,
Trello,PUTTY,HTML
Responsibilities  Provided1st
and 2nd
line supporttoall Bills.co.zarelatedcustomerqueries.
Bills.co.zaprovidedanonlineplatformforeasy bill payments.
 Monthlydata warehouse importsfor EDCON,TFG,and MRP groups. Into
SQL serverdatabase. Large data setsvariousformats.
 Ensuringbillswere displayedonecommerce siteaswell asUSSD
application/dial string.
 Monitoringof error logfiles whileimportsweretakingplace,Javascript,
SQL reports, workedwith MicrosoftSQLServerDBA to ensure enough disc
space availability.
 Monitoringsystemuptime,escalationof anyproductioncritical eventto
developmentmanager.
 Liaisingwithdataproviders andcorporate clientsonissuesorchangeson
operational products.
 Assistedwithsystem/software application andprocesschanges,testingand
release intoproductionenvironment.Attendeddailyscrummeetings.
 Ensuringtestdata setsimportedin testenvironment,notusinglive data.
 Monthlydata transferviaSFTP andFTP sites.
 Clientdataprotectionensured,Sharedsecretkeyanddataencrypting tools
used.
ReasonforLeaving Bills.co.zaclosedAugust2012 , wasplacedintomy currentrole at Sureswipe
Period September2011 - August2012

4. Wayne Bruton - Datafin
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Position Production Operations/SupportAnalyst
Company POCITDivisionof Trade bridge
Technologies SQL reports ,SQL queries,SQLYOGreports,SQLYOGqueries, Salesforce
administrator,Remote Desktop Support,Javaerrorloggingandmonitoring,
Trello,PUTTY,HTML
Responsibilities  POCITwas a cell phone appa place to view andpay yourbills,services
provided,billpayment,prepaidgoods,databundles,electricity,airtime.
 Providedsecondleveloperational supporttothe POCiTservice centre.
 Ensuringbills,were displayedon software applicationaswell asUSSD dial
string.
 Monitoringof error logfileswhileimportsweretakingplace,Javascript,
SQL queriesusedtotrack imports.
 Monitoringsystem uptime,escalationof anyproductioncritical eventto
developmentmanager.
 Liaisingwithdataprovidersandcorporate clientsonissuesorchangeson
operational products.
 Assistedwithsystem/software applicationandprocesschanges,testingand
release intoproductionenvironment.Attendeddailyscrummeetings.
 Ensuringtestdata setsimportedintestenvironment,notusinglive data.
 Monthlydata transferviaSFTP andFTP sites.
 Clientdataprotectionensured,Sharedsecretkeyanddataencryptingtools
used
ReasonforLeaving POCITwas dissolved. Itbecame Bill.co.za
Period September2008 - September2011
Position IT Production Support Analyst
Company Glacier
Technologies SQL, WorkPool administrator,SQLupdates,SQLinserts,SQLqueries,SAP, DB2
IBM QMF, Roscoe,Inspect, .Net,Cobal
Responsibilities  Responsible for1stline applicationsupportacrossGlacier application
systems.
 Investigationof productionerrors, issuesandrecommendations. Analysed
applicationissuesorincidents.
 Wrote SQL queriesforusers,diddatabase updates,insertsanddeletes.
 Wrote differentSQLreportsfordifferentdepartments.New reportsfor
brokerage fundsundermanagement &documentationof these reports.
Assistedwithinternal andexternal auditorenquiries bysupplyingSQL
reportsand SQL queries.SQLqueriesacrosscompanystandardization for
optimization.

5. Wayne Bruton - Datafin
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 Settingupchange requestsforqueries tobe runautomatically.
 Evaluatedandsifteduserrequests.Loggedand trackedthese on
Workpool/Service desk.
 Assistedwithapplication updatesforbulkswitches,OffshoreWrap
Rebalances,InterestandDividendreversals.PriceErrorcorrections. Money
Market reversals.Mergersof unittrustfunds.
 Recalculationof capitol gains.
 Testedproductionchanges.Standbysupportformonthlyreleasestolive
environment. Trainedwithregardstonew developmentsafterreleases.
 Inspectedtestingtool transferringof testdatafrom differentenvironments
dev,test,pre-prod.Insertedlarge datasetsintodifferentenvironments.
 Grantedaccess to new andexistinguserprofiles ondatabase.
 Liaisedwithexternal providerfornew development neededon
WorkPool/service deskapplication.
ReasonforLeaving Careergrowth.
Period March 2008 - June 2008
Position IT Systems Tester
Company Glacier/SanlamPersonal Portfolios
Technologies WorkPool administrator,SQLqueries,SAP,DB2IBMQMF, Roscoe,Inspect, HPS,
.Net,Cobal,Excel toDatabase Tool,Agile methodologies,Scrummethodolgies
Responsibilities  Analysedsystemapplication andbusinessspecificationtoprovide input.
 Setup testmatrixes.
 Setup testdata.
 Systemapplication andIntegrationtesting.
 Aftercare of tasksin production.
 Responsible forliaisonwithBusinessAnalysisandTrainingdepartmentsfor
inputto trainingonchangesresultingfromsoftware releases.
 Responsible forSQLdatabase insertsintotestenvironmentsand
production.BUA testing.
ReasonforLeaving Promotion.
Period February2005 - March 2008
Position Back Office Consultant

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Company Glacier/SanlamPersonal Portfolios
Responsibilities  Dailynett/buy/sell (manual andelectronic).
 Dailyprice capture (manual andelectronic).
 Interestanddividends.
 Dailypaymentstomancos/providers(CashFocus).
 Dailymoneymarketrates.
 Provider/Fundadministration.
 FundMergers.
 Returnedincome paymentsanddebitorder rejections.
 Wrap Fundadministrationanddatabase.
 ProtectionOptionadministrationandreconciliation.
 Adjustmentsandclientcorrections/investigations.
 Backdatedprofit-losscostcalculations.
 Exceptioncontrol reports&QMFs (QueryManagement Facility).
 Ad hocprojects.
 Systemsuseracceptance testing.
 ClientBallots.
 Collationandcapture of ForeignExchange data.
ReasonforLeaving Promotion.
Period September2001 to October2005
Position Offshore InvestmentConsultant
Company Glacier/ SanlamPersonal Portfolios
Responsibilities  Nettbuy/ sell inback office.
 Buyingandsellingunitswithregardsto International shares.
 Dailyliaisonwithoverseasclients,banksandcompaniesusingemail,faxes
and telephoneregardingnew business, switches,repurchasesand
adjustmentsoninternational investments.
ReasonforLeaving Promotion.
Period September1998 to October2001
Position Front Office ProcessingConsultant

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Company Glacier/SanlamPersonal Portfolios
Responsibilities  Verificationof new investments
 Processingnew investmentsContractual anddiscretionary, unittrust
switches,repurchasesandmaintenance requests.
 Capturingandprocessingdeathclaims,internalandexternal unitstrust
transfers
 Depositingof chequesat banks
ReasonforLeaving Promotion.
Personal Interests I love myfamilyandthe ocean.I bodyboard withmytwo teenage boys,Luke
(13) and Kyle (15).Luke has beenselectedtorepresentWesternProvince inhis
age group.Kyle isa qualifiedJuniorLife Guardat BigBay lifesavingclub.Imyself
enteredthe WesternProvincetrails,butdidnotqualify.Iamfocussedand
traininghardto compete againnextyear. I have a lovely6year oldgirl,Aimee
and a beautiful wife,Tracey.
Personal Attributes  Fairness, abilitytoprioritize duties andresponsibilities,beingable tomulti-
task,work undertightturnaroundtimes,withhighlevel of accuracy,having
the abilitytosee the biggerpicture, beingable tohyperfocus,canthinkon
my feet,comfortablewithchange,mentoringothers, passionate,highly
organised,self-confidentandassertive.
1995-1998 Afterleavingschool Iworkedinaretail store as a casual.After3 yearsI decided
to enrol ina computercourse,aftercompletingthe course Istartedworkingat
Sanlam,forQuestPersonnel.ItwasthroughthemthatI foundemploymentat
SanlamPersonal Portfolios/Glacier. Istartedinthe postal departmentand
endedupinIT, 13 yearslater.