8. 15 years of serving many global corporate clients
9. 1. Build from a strong core/base
2. Grow a team with depth & breadth
3. Set and define your international branding
4. Create local branding, visibility and engagements
5. Generate PR consistently to sustain momentum
6. Have support network to tap on each other
7. Partner where relevant. Don’t go in alone
8. Benchmark to improve on daily basis
9. Keep an eye on the future. Disrupt yourself
10.Believe. Stay focused. Stay hungry
10 steps to go international
10. 1. Build from a strong core/base
Get the business
fundamentals right
Take one step
at a time
Don’t scale quicker
than process
Know your
strengths
11. 2. Grow a core team with depth and breadth
Sales and
customer support
Cultural diversity
= new ideas
Geographical research
and coverage
Community
engagement
20+ nationalities
Core management team
Low
turnover
International
exposure
Continuous
learning
Internal +
External
hires
12. 3. Set and define your international branding
1. Nobody knew we were based in
Southeast Asia
2. ‘We don’t buy from terrorists’;
‘We don’t buy from Asians’
3. 24/7 customer support
4. Setuped US virtual address with
US entity for trust factor
We branded ourselves
extremely carefully
13. 4. Create local branding, visibility and engagements
for lead generation
Top-up cards in Japan Relationships with
20+ global accelerators
200+ global startups supported
= lead generation + ambassadors
14. 5. Generate PR consistently to sustain
momentum
Create your own news
to build international legitimacy
15. 6. Have support network to tap on each other
A network is an accelerator by itself.
No one is an island
16. 7. Partner where relevant. Don’t go in alone
Geographic
coverage
Community
coverage
Value chain
coverage
Comptencies
coverage
17. 8. Benchmark to improve on a daily basis
Source: http://quotes.wsj.com/CN/XSHE/000681/financials
Always look ahead
with an open mind to compete
18. 9. Keep an eye on the future. Disrupt yourself
Augmented Reality
Virtual Reality
Big Data
Artificial Intelligence
19. 10. Believe. Stay Focused. Stay hungry
New markets New possibilities
Stay hungry, stay foolish
Never try, never know
New products
For every idea which
succeeded, we failed
in 5 others
Disrupt yourself.
Don’t be afraid of
change
20. 1. Build from a strong core/base
2. Grow a team with depth & breadth
3. Set and define your international branding
4. Create local branding, visibility and engagements
5. Generate PR consistently to sustain momentum
6. Have support network to tap on each other
7. Partner where relevant. Don’t go in alone
8. Benchmark to improve on daily basis
9. Keep an eye on the future. Disrupt yourself
10.Believe. Stay focused. Stay hungry
Takeaways: 10 steps to go international