Waleed Mohsen is seeking a new job opportunity and has included his resume. He has over 15 years of experience in sales and project management roles in the telecommunications industry in Egypt. His most recent role was as a Delivery Leader at IBM Egypt where he managed 3 projects in 3 different countries. He is looking for a quick response to explore potential recruitment opportunities.

1. Name : Waleed Mohamed Abdel Wahab Mohsen
Tel : +202-37616538
: +20100-1444410
Re: Seeking job opportunity.
Dear Sir,
Please find enclosed my resume as a first step in exploring the possibilities of
recruitment through your respectful organization.
Your quick response will be appreciated. Thank you for your consideration.
Yours Sincerely,
Waleed Mohsen

2. C.V
Name : Waleed Mohamed Abdel Wahab Mohsen
Telephone : 202-37616538 – 20100-1444410
Residence : 4 Abdel Rahman El Sawy st., Mohamdeseen
Email : wmohsen@hotmail.com
Date of birth : 01/12/1973
Place of birth : CAIRO- EGYPT
Nationality : Egyptian
January 2013 – Present : IBM CIC EGYPT
Position: Delivery Leader
Key Skills and Activities:
- Budgeting and planning , cost and resource estimates, project scoping, risk management and control,
Metrics measurement and analysis, cross functional teams management, Change control management
and delivery methodologies, business process modeling
- Clarifying business requirements, performing gap analysis between project goals and existing
system/business procedures, and designing process and system improvements to increase productivity
and reduce cost. Team leadership capabilities demonstrated through supervising and mentoring project
teams. Conversant with latest IT innovations, deliver solutions which utilize cutting-edge technologies.
Skilled in preparing projects charters and proposals, managing projects according to CMMi goals and
practices.
- Managed 3 Major projects in 3 different countries in the Analytics service line
August 2011 – December 2012 : Vodafone_EGYPT
Position: Terminals Marketing Manager
- Developing the marketing and acquisition strategy for the terminals channel in line with commercial
objectives
- Own the commercial model ensuring it is updated monthly
- Drive new customers to the mobile products via multi-channel marketing campaigns
- Develop and manage third party agency/promotional relationships
- Ownership of the mobile marketing activity budget, forecasting spends, creating PR/POs, processing
invoices and recording against budgets
- Work closely with relevant stakeholders to ensure all activity is in line with the brand
- Lead the creation and management of multi-channel campaigns and evaluate results post-campaign
- Monitor & communicate competitor activity
- Support international marketing initiatives
June 2008 – August 2011 : Vodafone_EGYPT
Position: Product Manager – Operations & Business Development
- Direct and manage VF money transfer product development from beginning to end.
- Define project scope, goals and deliverables that support business goals in collaboration with senior
management and stakeholders.
- Develop full-scale project plans and associated communications documents.
- Effectively communicate product expectations to team members and stakeholders in a timely and clear
fashion.
- Liaise with project stakeholders on an ongoing basis.
- Estimate the resources and participants needed to achieve project goals.
Professional Background

3. - Draft and submit budget proposals, and recommend subsequent budget changes.
- Determine and assess need for additional staff and/or consultants and make the appropriate
recruitments.
- Identify and resolve issues and conflicts within the project team.
- Identify and manage project dependencies and critical path.
- Plan and schedule project timelines and milestones using appropriate tools.
- Track project milestones and deliverables.
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Determine the frequency and content of status reports from the project team, analyze results, and
troubleshoot problem areas.
- Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
- Define project success criteria and disseminate them to involved parties throughout project life cycle.
- Coach, mentor, motivate and supervise project team members and contractors, and influence them to
take positive action and accountability for their assigned work.
- Build, develop, and grow any business relationships vital to the success of the project.
- Conduct project post mortems and create a recommendations report in order to identify successful and
unsuccessful project elements.
- Develop best practices and tools for project execution and management.
Create, Implement and maintain Distribution channels & Merchants for Mobile Payments.
- Manage the Resellers relationship with VF:
 Ensure Reseller alignment with VFE policies & procedures.
 Ensure meeting all VF SLA’s with the Reseller.
 Maintain efficient & effective coordination & communication channels between VFE & Reseller.
 Maintain an accurate sales & activations reporting system with the agreed on quality levels.
 Manage the assigned reseller payment process (commission & incentive).
 Ensure proper filling for all corresponds with the assigned to- reseller’s including all the legal
documents of the ESA such as LG & commercial register.
- Monitoring & analyzing reseller’s Results on a monthly & quarterly basis.
- Follow up on the Reseller’s annual plan, determine performance deviation, prepare corrective action
items & plan.
- Implement the correction plan in coordination with the Reseller’s Account manager.
- Drive and execute Coverage roadmap For Both Resellers & Cash Points
- Ensure Achieving VF Cash Gross add Planned Targets
- Ensure acquisition productivity from the current VF Cash Sales Channels
- Develop, Deploy & maintain new VF Cash sales channels.
- Design & Implement Merchant models in a way that financially serve both VF & Merchant’ interests.
- Maintain lead in customer satisfaction
- Handle customer complaints in a way that reduces customer turn offs
- Building complete understanding of the competitive Egyptian market (If Any) to develop creative &
proactive offers in the market
- Organizing 3 main events for VF Cash customers and resellers starting from planning the event till the
execution.
Feb 2007 – June 2008 : Vodafone_EGYPT
Position: Solutions Pre-Sales Supervisor
Activities:
 Managing a team of 3 employees supervising Acquisition Unit which includes 5 segments
 Managing resources in order to grantee quota achievement.
 Initiate and close new accounts.

4.  Conduct complex selling through offering tailored Business solutions on customer projects.
 Coordinate all resources in developing business opportunities.
 Capture maximum business opportunities available in the market to increase the business scale.
 Develop and communicate Business Solution Plans and updates to all corporate segments.
 Managing all customer requests.
 Meets with key clients, strengthening relationships and negotiating and closing deals.
 Delivers sales presentations to key clients.
 Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base
Sept. 2005 – Feb 2007 : Vodafone_EGYPT
Position: Solutions Sales Senior Executive
 Trains staff to help customers use products properly.
 Communicates with programmers regarding bugs and follows-up to make sure fixes are received and
tested.
 Advises upper management on product development issues arising from product problems identified
through technical support calls with customers.
 Advises technical writers on user documentation.
 Handles customer problems that appear to arise from the use of the product.
 Completes, maintains, and processes pertinent paperwork and records.
 Plans and schedules levels of support according to product release schedules.
 Assists in final testing of new products.
August 2004 – August 2005 : Vodafone_EGYPT
Position: Corporate Sales Executive
 Initiate and close new accounts.
 Conduct complex selling through offering tailored Business solutions on customer projects.
 Coordinate all resources in developing business opportunities.
 Capture maximum business opportunities available in the market to increase the business scale.
 Develop and communicate Business Solution Plans and updates to all corporate segments.
 Managing all customer requests.
 Meets with key clients, strengthening relationships and negotiating and closing deals.
 Delivers sales presentations to key clients.
 Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base
expansion.
May 2002 – July 2004 : BERLITZ
Position: Nasr City Center Director
Activities:
 Managing all administrative activities in the center.
 Managing all departments within the center to prepare marketing publications.
 Handling the full sales cycle of BERLITZ products.
 Meets with key clients, strengthening relationships and negotiating and closing deals.
 Delivers sales presentations to key clients.
 Analyzes and controls expenditures of division to conform to budgetary requirements.
 Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base
expansion.

5. June. 1999 – April 2002 : MICROTECH
Position: Sales Supervisor
Activities:
 Follow up with the distributors and determining their needs, price schedules, and discount rates.
 Assists other departments within organization to prepare marketing publications.
 Filters Dealers’ prospect lists and compares them with sales department
 Meets with key clients, assisting distributors with maintaining relationships and negotiating and
closing deals.
 Collects data to be used in preparing periodic distribution and sales report showing sales volume,
potential sales, and areas of proposed distributor base expansion.
June. 1998 – June 1999 : Microtech
Position: Senior Sales Executive
Activities:
 Supervises and assists in distribution sales activities to match the department goals set.
 Supervise the training, performance, evaluations to develop and control distribution program.
 Follow up with channel development activities and coordinates distribution by keeping track of quotas
and goals achieved.
 Advises distributors concerning sales and advertising techniques.
 Prepares sales statistics to assist dealers in promoting sales.
 Represents company at trade shows to promote products.
 Delivers sales presentations to key clients in coordination with distributors.
Feb. 1996 – May 1998 : Overseas Supplies Co.
Position: Assistance Sales Manager
Activities:
 Develops and implements strategic sales plans to accommodate corporate goals.
 Directs sales forecasting activities and sets performance goals accordingly.
 Reviews market analyses to determine customer needs, price schedules, and discount rates.
 Directs staffing, training, and performance evaluations to develop and control sales program.
 Assigns sales territory to sales representatives.
 Directs product simplification and standardization to eliminate unprofitable items from sales line.
 Represents company at trade association meetings to promote product.
 Delivers sales presentations to key clients in coordination with sales representatives.
 Meets with key clients, assisting sales representative with maintaining relationships and negotiating
and closing deals.
 Coordinates liaison between sales department and other sales related units.
 Analyzes and controls expenditures of division to conform to budgetary requirements.
 Assists other departments within organization to prepare manuals and technical publications.
 Prepares periodic sales report showing sales volume, potential sales, and areas of proposed client base
expansion.
 Directs product research and development.
 Monitors and evaluates the activities and products of the competition.
 Recommends or approves budget, expenditures.
 Local & International Purchases
 Handling Technical Support responsibilities:
Maintenance, Upgrading PC’s, Installation & Support of LAN’s using MS-Windows 95, NT
Installation & Support of internet connections

6. Feb. 1995 – Feb. 1996 : Overseas Supplies Co.
Position: Senior Sales
Activities:
 Compiles lists of prospective customers for use as sales leads, based on information from
newspapers, business directories, industry ads, trade shows, and other sources.
 Travels throughout assigned territory to call on regular and prospective customers to solicit
orders, or talks with customers on sales floor or by phone.
 Customer Care
 Handling local purchases
- Developing Database using MS-Access
- Perfect Knowledge of :
MS-Word, MS Excel, MS-PowerPoint, MS-Project, Adobe Photoshop, Corel Draw
Smart Sales Program by : Eng. Mohy Gamal MICROTECH
Marketing for non-marketers by : Dr. Ibrahim Hegazy AUC
Communication Skills by : Dr. Medhat Rabie AUC
Closing Tactics by : Mrs. Tracy Todd BRITISH COUNCIL
ISO 9001, 9002 Internal Auditing by : Mrs. Hamsa Saeed MICROTECH
Understanding Work Space by : IMI
Customer Focus by : IMI
MCSE. by : Eng Ahmed Samy New Horizons
MCSA by : Eng Ahmed Samy New Horizons
CELESTA Sales Diploma by: Mr. Mohamed Radwan Quest
PMP
Bsc. Of Commerce Cairo University Faculty of Commerce
- English: Excellent read, write & understand.
- French : Fair read, write & understand
- Arabic : Mother tongue
- Reading (Technical).
- Bridge Playing.
Computer Skills
Training Courses
Educational Background
Languages
Activities