Professional Development for mentors in industry (2010)
These slides were developed to support mentor development workshops organised by the ITF for a range of ITOs throughout NZ. Workshops have
Mattingly "AI & Prompt Design: The Basics of Prompt Design"
Werds professional development for mentors in industry slides
1. Mentoring Workshop Slides
Dr Chris Holland
Dr Nicky Murray
December 2010
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3. Part One
• What is Mentoring?
• Mentoring attributes
• Types of mentoring
• What does your workplace do?
• Job-related and study-related mentoring
• Literacy and numeracy, distance learning
• Supporting the mentor
4. What is mentoring?
...a supportive relationship between a caring
individual who shares his / her
knowledge, experience and wisdom with another
individual who is ready and willing to benefit
from this exchange
...frequently available and close at hand
...confidential
5. Effective mentoring attributes:
• Commitment to the role
• Trustworthiness
• Respectful, non-judgmental attitude
• Confidentiality
• Motivational ability
• Ability to listen and ask open questions
• Ability to support trainee through training
• Ability to induct trainees into the w/p culture
6. Types of mentoring
• 1-1 mentoring by senior worker
• 1-1 “buddy” at the same level
• 1-1 “1-up” mentor
• Group mentoring supported by senior
• Group peer support
• Distributed, or rotational mentoring
• Distance mentoring (outside learner’s
workplace)
8. Study support (1-1)
Help with:
• Planning study
• Managing time
• Locating information
• Completing coursework
• Submitting completed assessments
9. Difficulties:
• Distance learning
• Literacy and numeracy
• Managing customer relations
• Non user-friendly learning materials
• Unfamiliar culture of the workplace
10. Benefits to your workplace:
• Ensures qualifications completions!
• Accelerates the development of leadership
• Supports a learning culture
• Supports a high performance culture
• Improves staff loyalty and retention
• Builds a real competitive advantage
11. Part two
• Establishing mentoring (technical and relational)
• Literacy and numeracy on the job and course
• Professional development for the mentor
• Learning barriers 1 & 2
• Strengths-based questioning
• Salons supporting mentoring
12. Establishing mentoring – technical
• Establish a mentoring agreement
• Establish goals with the learner
• Establish frequency of visits / contact
• Record learning outcomes
• Note issues for further discussion
• Encourage workplace “buddying”
• Evaluate regularly
13. Establishing mentoring – relational
The learner is a whole person (head, heart, soul)
• Treat the learner with equal respect
• Keep confidentiality
• Demonstrate trustworthiness
• Foster independence
14. Mentor professional development
Mentors may need ongoing support to:
• Establish and maintain relationships, in the
workplace and at a distance
• Become familiar with new course requirements
• Identify clear language issues in the workplace
• Guide learners with literacy / numeracy issues
• Identify useful learning tools for learners
15. On-job Literacy and Numeracy
• Product instructions and labels
• Customer specifications
• Time estimation and management
• Computer use
• Calculations / pricing
• Pay slips
• Contracts and agreements
16. Course-related literacy & numeracy
• Time management
• Course information
• Internet searches
• Notes and abbreviations
• Explanations and instructions
• Summaries and reports
• Tests
17. Dealing with personal issues
Does the trainee:
• avoid documentation?
• make errors with documentation?
• take forms home?
• ask others to do written work?
• ask others to check calculations?
18. Dealing with organisational
issues
Does required salon reading have:
• Dense text?
• Tiny font?
• Complex sentence structure?
• Complex language?
• Passive language?
• Few illustrations?
19. Strengths-based questioning
• What do they seem to be asking you to do here?
• What part of this have you done / can you
already do?
• Which parts make good sense to you? Why?
• What part doesn’t make so much sense? Why?
• What would make it easier to follow?
20. Workplaces supporting mentoring
• Acknowledge time needed for mentoring
• Allow mentors to access professional
development
• Allow opportunities for mentors to network
• Develop a referral database of specialist support
Hinweis der Redaktion
Talk about types of mentoring and where and how these have been practised in different companies (see literature and research).Ask participants to talk in pairs about what types of mentoring they are aware of in their workplaces and have partner report backDiscuss what job related mentoring looks like in their workplaces – what works, what doesn’t and why.
Morning tea....After morning tea, this is what we will cover....
There are certain technical aspects important to the establishment of mentoring... Talk through...
Don’t show body of text....But what are the relational aspects you need to consider – go back to your experiences of mentoring, what made you remember that mentor – was there anything about the relationship that was memorable?Talk in groups, come up with 3- 5 key relational characteristics of a mentor
Tlak to this
Provide examples of these literacies....participants to discuss their shortcomings...
Talk about these literacies
Talk to someone you don’t know about trainees you have experienced who....
Talk to someone you don’t know about management textsLiteracy issues are not always attributable to individual deficits
Strengths based – acknowledging learner as an equal with a range of skill sets. Your job is to help the learner identify where and what the issues are
Before showing the slide, let participants brainstorm what their company needs to do to support mentoring – show slide