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Video Conferencing: Passé or in Vogue? WCET October 28, 2011
Denver
Today’s Speakers
• Darlene Williams, Northwestern State
  University of Louisiana
• Jeff Egly, Utah Education Network
• David Belgarde, North Dakota Interactive
  Video Network
• Tony Pedersen, University of Wyoming
  Outreach Video Network
• Moderator: Alan Greenberg, Wainhouse
  Research
Northwestern State University of Louisiana




                         Original MGC built 2001
                         Northwestern State
                         University of Louisiana




 1980’s         1990’s            2000’s             2002     2009            2011


                                                                Northwestern State
                                                                University of Louisiana
                                                                New MCU (FULL HD
                                                                Capable) 2011
                                                                All Endpoints HD Ready w/
                                                                Auto Lecture Capture
                                                                Movi



                      Video Conferencing: Passé or in Vogue
Northwestern State University of Louisiana
Northwestern State’s Office of Information Systems manages the internal University network. This includes all connectivity
between the main campus and the remote campuses. LONI (Louisiana Optical Network Initiative) provides commodity
Internet as well as research network access, such as Internet2. This allows Northwestern State the ability to communicate
with any higher educational institution with similar capabilities.
                                                                                         Northwestern State has direct
                                                                                         connections to a couple of K-12
                   7 Statewide                                                           school districts. The direct
                   Network                                                               connections are necessary because of
                                                                                         the unreliable nature of commodity
                                                                                         Internet. These districts have their
                                                                                         own video conferencing environment
                                                                                         that allows Northwestern State to
                                                                                         easily communicate with any of their
                                                                                         sites on a scheduled basis.
                  2 Data (NSU)                                  Currently all state funded colleges
                                                                and universities are connected to
                                                                LONI. This allows for Northwestern
                             1 Video                            State to openly communicate via
                                                                video conferencing with any school
                             Network                            that has LONI access and a video
                             (NSU)                              conferencing endpoint. 10GB at
                                                                NSU’s Door; 1GB Research (I2);
                                                                100MB Commodity             Northwestern State schedules the
      FY11 Operational Budget:                                                          use of its video conferencing
                                                                                        environment to other public entities
 Funding Varies Annually – Predominantly Financed Through                               to help facilitate community
              Self-Generated Funds and Grants                                           outreach and continuing education
                                                                                        efforts.
Events per month - NSU
                  3%                                                    •   Class offerings: Approximately 350
                                                                            per month (NSU Classes Only)
            10%                                                               •Nursing
                                                 Class Offerings              •Criminal Justice
                                                                              •Education
                                                                              •Business
                                                 Special                      •Dual Enrollment (High Schools)
                                                 Meetings               •Special Meetings: Regents, ULS, or
                                                 Departmental           other State Use; Collaboration Between
                                                                        Institutions and/or Colleges
                          87%                    Meetings
                                                                        • Internal Departmental Meetings
                                                                        Between Colleges, Satellite
                                                                        Campuses, and Military Installations

                        Overall increase – fluctuations over
                        the years with a new interest
                        recently that is causing an increase in
                        usage. 7 more NSU sites being
                        installed in fall, 2011 bringing the
                        NSU VC Network total to 51
                                            Network Connectivity
Video conferencing has been fully integrated as an application across the University’s IP (Internet Protocol) network. No
longer are there separate dedicated lines or connections to connect video sites together. Video conferencing is now an
application that rides on the same network as web traffic. This integration has helped the University combine dedicated
resources into share resources. This allows the University to make better use of network bandwidth and simplicity network
configurations. All new network topology is based on Ethernet either in the local or wide area network versions.
Utah Education Network



UEN’s 1st two-way
video network built.                                       UEN implemented HD
Mid-to-late 1980’s                                         desktop/software SIP
utilizing microwave,                                       based solution
fiber and broadcast                                        Integrates with existing
technologies.                                              video network.



     1980’s            1990’s          2000’s              2002                2009   2011


                                                UEN’s Video Network
                                                Conversion to a fully
                                                h.323 based solution.




                            Video Conferencing: Passé or in Vogue
The Utah Education Network
                    The UEN Technical Service Support Center (TSSC) is the
                    operational front line for video services statewide.

               11 UEN Field              FY11 Operational Budget:
               Engineers provide
               statewide                          $2,118,809
               installation & field
               support                                   UEN provides broadband services
                                                         to 43 school districts - Currently
                                                         115 K12 institutions have at least 1
                                                         video conferencing - distance
             10 FTE dedicated to
                                                         education classroom.
             Tier 1 & Tier 2 TSSC
             staff
                                      8 higher education
2 Application Engineers               institutions, numerous
                                      branch campuses, & each of
                                      Utah’s Applied Technology
            2 Distance Education      Colleges (ATCs)
            Specialists

                                                             45 Video ends within
                                                             12 State agencies
Events per month - UEN
                                                                   Event Definitions
                                                                   • A Recurring/Scheduled higher
                                                                   education-to-higher education classes.
                                             Recurring             • B Recurring/Scheduled higher
                            37%              Classes (3907)        education-to-public education
                                                                   classes(Concurrent enrollment).
                                             Non-recurring
                                                                   • C Recurring/Scheduled public
                                             classes (723)         education-to-public education.
   56%
                                             Ad-hoc events         • D Non-Recurring/scheduled one-time
                                             (5905)                multisite classes or meetings.
                         7%                                        • E Ad-hoc events are originated by an
                                                                   end user. These events are both point-
                                                                   to-point and bridged/multisite events.
                                                                   Ad-hoc events are not scheduled.
                     In the classroom Utah has seen
                     conservatively over 25% growth in
                     usage. Growth is even more significant
                     when video end points are used on an
                     Ad-hoc unscheduled basis.



                                       Network Connectivity
UEN provides fiber based Gigabit Ethernet services to all higher education institutions, school district offices
and most secondary schools. Where Gigabit Ethernet is not possible an alternative carrier class broadband
solution is implemented. Utah’s school districts and/or UEN provide broadband services to elementary schools.
North Dakota Interactive Video Network
                                                             Codec upgrade to
              Codec upgrade to VTEL PC-                      Polycom VSX. Add
              based systems in 1998.                         network recording and
                                                             streaming capabilities
                                                             summer 2005

                                                                         Install 5 Polycom
                               Codec upgrade to                          HDX trial systems
                               PictureTel iPower H.323
                                                                         in 2007
                               systems in 2001




 1980’s            1990’s             2000’s                2002              2009              2011


   NDIVN built in 1989.             Early to mid                   Upgrade Polycom    Upgrade to Polycom
   Compression Labs H.320           2000’s, H.323 systems          MGC MCUs to        HDX systems and
   codecs & dedicated T1s.          deployed statewide in          Codian in 2006     RMX MCU in 2009
                                    K-12 & state gov.




                             Video Conferencing: Passé or in Vogue
The ND Interactive Video Network
     NDIVN is part of Advanced Learning Technologies.


                         FY11 Operational Budget:
2.5 FTE Help Desk
/Network Technicians             $1,418,480
2 FTE Network                             Dual credit offerings to K-12
Administration                            schools; Algebra, Comm., ASL,
                                          Welding



2 FTE Scheduler,
DB Admin, Training Audio, video, and web
                     conferencing services.
                     LMS for the 11 campuses
                     within ND University System.
3 FTE Learning
Tech. Specialists
                                            Audio conferencing for
                                            state government. Meetings,
                                            Training
Events per month - NDIVN
                                      Classes
                                      (1162)                   Over the past two years the
                                                               technologies NDIVN has or is
            6%                                                 evaluating include:
      10%
                                      Meetins                  • Desktop Videoconferencing –
                                      (139)                    ConferenceMe, Vidyo, CMA, Movi, OCS,
                                                               Skype/Blue Jeans

                  84%                                          •Web conferencing integration –
                                      Audio
                                                               Wimba(Blackboard Collaborate), Adobe
                                      (76)                     Connect

                                                               •Mobility – Vidyo & Polycom ipad app
                    North Dakota has seen steady growth in
                    all service areas. Most significant        •Lecture Capture – Panopto Focus
                    growth in class offerings, near 30%
                    growth in last 2 years.                    •Room scheduling integration with MS
                                                               Outlook



                                     Network Connectivity
NDIVN utilizes a statewide RPR network. 7 HE campuses have 1 Gb Ethernet connections with the remaining 4
campuses have 100 Mb connections. Most k-12 locations have 10 Mb Ethernet connections. H.323 audio and
video are given priority over other network traffic.
University of Wyoming


     University of Wyoming
     began video conferencing
     using ISDN lines. WVCS
     (Wyoming Video                                                 2008 separated from
     Conferencing Network)                                          WVCS - Created
     Began in 1992                                                  OVN, Outreach Video
                                                                    Network




  1980’s           1990’s             2000’s              2002                 2009           2011

                       Early 2000’s
                       Transformmed network to
                                                               University of Wyoming OVN Upgrade 9
                       IP H.323 system
                                                               endpoints to HDX, monitoring
                                                               capabilities. Beginning steps to
                                                               integrate with Video Conf Enterprise.




                            Video Conferencing: Passé or in Vogue
University of Wyoming Outreach Video Network
      University of Wyoming Outreach Technology Services and UW IT


                                   FY11 Operational Budget:
   3 F/T staff –
   Technical help
                                              $400,000
                                                   No K-12 Institutions connected. K-
                                                   12 utilizes WEN video network
2 F/T staff                                        operated by State Dept. of Ed
scheduling/operations

    IT Help – 2 F/T staff

                                All 7 Community Colleges
                                in Wyoming.




                                                     Other University of Wyoming
                                                     Entities and state agencies –
                                                     Approx. 20-30
Site hours per year, FY ’11 - UW
         2%
       4%
                 6%                             Credit Courses

                                                Non-                   • A Credit Courses
                                                Commercial             • B Non-Commercial
                                                Commercial             • C Commercial
                                                                       • D UW Outreach Meetings

                        88%                     UW Outreach
                                                Meetings



                                                      FY 2010 to FY 2011 saw 41% increase
                                                     in number of events. (1,289 to 1,814
                                                     events)


                                        Network Connectivity
Consists of T-1 lines or DSL lines to approximately 50 endpoints around the state
Other Technologies Piloted
UEN                                           Wyoming
•   SIP Based Collaboration
•   HD Video Conferencing
                                              • UW wireless to all sites
•   Mobility – IVC via Wireless, Smart        • VCE – Video Conference
    Phone and Tablet
•   High Density Streaming for the live web     Enterprise – Common
    events                                      central bridging and
•   Extended local recording capabilities
•   Desktop Video Conferencing ie Cisco         scheduling for all State of
    Movi
•   Advanced Routing through VCS
                                                Wyoming video
•   Vlan vs Virtual Route Forwarding (VRF)      conferencing networks
•   Smart Whiteboards/Bridgeit – Bridging
    white boards in video events for
    improved collaboration
Other Technologies Piloted
                                 Northwestern University of
North Dakota                     Louisiana
• Desktop video                  • A range of technologies --
  (ConferenceMe, CMA, Vidyo,        from new classroom based
                                    video conferencing to new
  OCS, Movi, Skype/Blue Jeans)      desktop and mobile video
• Lecture capture (Tegrity &        applications.
  Panopto)                       • It has been determined that
                                    each offer different benefits to
• Outlook integration for           students based on learning
  scheduling                        style and preference.
• Vidyo for mobile devices       • Will continue to utilize a
                                    combination of video
• Meet-Me vs scheduled              applications to deliver the
  conferences                       content to students.
Top 3 Most Important Challenges
North Dakota                       Northwestern University of
• Keeping technology up-to-          Louisiana
  date (enhanced quality HD        • Access to the state’s high
  systems) while squeezing           speed data networks. K-12
  the most out of expensive          needs to be included into
  investments.                       the state education data
• Meeting the needs of the           network to ensure delivery
  higher education                   of data to these entities.
  community;                       • Education on the availability
  mobility, reliability, ease of     of video services to faculty
  use.                               and students
• Achieving efficiencies for       • End-user buy-in as video
  NDUS. Finding ways to              moves to the desktop and
  leverage resources and             mobile computing devices.
  maximize buying power.
Top 3 Most Important Challenges
UEN                               Wyoming
• Ongoing Support – Internal      • Political will/Funding
  and annual service              • Coordination of different
  contracts.                        video conferencing agencies
• Funding the core video          • Challenge of anywhere –
  infrastructure necessary to       anytime. Individual
  meet the growth and               codecs, desktop/mobile
  demand for software based
  solutions in addition to the
  continued growth in
  traditional video end points.
• Resources to refresh
  existing video hardware at
  the edge and the core.

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2011Videoconferencing

  • 1. Video Conferencing: Passé or in Vogue? WCET October 28, 2011 Denver
  • 2. Today’s Speakers • Darlene Williams, Northwestern State University of Louisiana • Jeff Egly, Utah Education Network • David Belgarde, North Dakota Interactive Video Network • Tony Pedersen, University of Wyoming Outreach Video Network • Moderator: Alan Greenberg, Wainhouse Research
  • 3. Northwestern State University of Louisiana Original MGC built 2001 Northwestern State University of Louisiana 1980’s 1990’s 2000’s 2002 2009 2011 Northwestern State University of Louisiana New MCU (FULL HD Capable) 2011 All Endpoints HD Ready w/ Auto Lecture Capture Movi Video Conferencing: Passé or in Vogue
  • 4. Northwestern State University of Louisiana Northwestern State’s Office of Information Systems manages the internal University network. This includes all connectivity between the main campus and the remote campuses. LONI (Louisiana Optical Network Initiative) provides commodity Internet as well as research network access, such as Internet2. This allows Northwestern State the ability to communicate with any higher educational institution with similar capabilities. Northwestern State has direct connections to a couple of K-12 7 Statewide school districts. The direct Network connections are necessary because of the unreliable nature of commodity Internet. These districts have their own video conferencing environment that allows Northwestern State to easily communicate with any of their sites on a scheduled basis. 2 Data (NSU) Currently all state funded colleges and universities are connected to LONI. This allows for Northwestern 1 Video State to openly communicate via video conferencing with any school Network that has LONI access and a video (NSU) conferencing endpoint. 10GB at NSU’s Door; 1GB Research (I2); 100MB Commodity Northwestern State schedules the FY11 Operational Budget: use of its video conferencing environment to other public entities Funding Varies Annually – Predominantly Financed Through to help facilitate community Self-Generated Funds and Grants outreach and continuing education efforts.
  • 5. Events per month - NSU 3% • Class offerings: Approximately 350 per month (NSU Classes Only) 10% •Nursing Class Offerings •Criminal Justice •Education •Business Special •Dual Enrollment (High Schools) Meetings •Special Meetings: Regents, ULS, or Departmental other State Use; Collaboration Between Institutions and/or Colleges 87% Meetings • Internal Departmental Meetings Between Colleges, Satellite Campuses, and Military Installations Overall increase – fluctuations over the years with a new interest recently that is causing an increase in usage. 7 more NSU sites being installed in fall, 2011 bringing the NSU VC Network total to 51 Network Connectivity Video conferencing has been fully integrated as an application across the University’s IP (Internet Protocol) network. No longer are there separate dedicated lines or connections to connect video sites together. Video conferencing is now an application that rides on the same network as web traffic. This integration has helped the University combine dedicated resources into share resources. This allows the University to make better use of network bandwidth and simplicity network configurations. All new network topology is based on Ethernet either in the local or wide area network versions.
  • 6. Utah Education Network UEN’s 1st two-way video network built. UEN implemented HD Mid-to-late 1980’s desktop/software SIP utilizing microwave, based solution fiber and broadcast Integrates with existing technologies. video network. 1980’s 1990’s 2000’s 2002 2009 2011 UEN’s Video Network Conversion to a fully h.323 based solution. Video Conferencing: Passé or in Vogue
  • 7. The Utah Education Network The UEN Technical Service Support Center (TSSC) is the operational front line for video services statewide. 11 UEN Field FY11 Operational Budget: Engineers provide statewide $2,118,809 installation & field support UEN provides broadband services to 43 school districts - Currently 115 K12 institutions have at least 1 video conferencing - distance 10 FTE dedicated to education classroom. Tier 1 & Tier 2 TSSC staff 8 higher education 2 Application Engineers institutions, numerous branch campuses, & each of Utah’s Applied Technology 2 Distance Education Colleges (ATCs) Specialists 45 Video ends within 12 State agencies
  • 8. Events per month - UEN Event Definitions • A Recurring/Scheduled higher education-to-higher education classes. Recurring • B Recurring/Scheduled higher 37% Classes (3907) education-to-public education classes(Concurrent enrollment). Non-recurring • C Recurring/Scheduled public classes (723) education-to-public education. 56% Ad-hoc events • D Non-Recurring/scheduled one-time (5905) multisite classes or meetings. 7% • E Ad-hoc events are originated by an end user. These events are both point- to-point and bridged/multisite events. Ad-hoc events are not scheduled. In the classroom Utah has seen conservatively over 25% growth in usage. Growth is even more significant when video end points are used on an Ad-hoc unscheduled basis. Network Connectivity UEN provides fiber based Gigabit Ethernet services to all higher education institutions, school district offices and most secondary schools. Where Gigabit Ethernet is not possible an alternative carrier class broadband solution is implemented. Utah’s school districts and/or UEN provide broadband services to elementary schools.
  • 9. North Dakota Interactive Video Network Codec upgrade to Codec upgrade to VTEL PC- Polycom VSX. Add based systems in 1998. network recording and streaming capabilities summer 2005 Install 5 Polycom Codec upgrade to HDX trial systems PictureTel iPower H.323 in 2007 systems in 2001 1980’s 1990’s 2000’s 2002 2009 2011 NDIVN built in 1989. Early to mid Upgrade Polycom Upgrade to Polycom Compression Labs H.320 2000’s, H.323 systems MGC MCUs to HDX systems and codecs & dedicated T1s. deployed statewide in Codian in 2006 RMX MCU in 2009 K-12 & state gov. Video Conferencing: Passé or in Vogue
  • 10. The ND Interactive Video Network NDIVN is part of Advanced Learning Technologies. FY11 Operational Budget: 2.5 FTE Help Desk /Network Technicians $1,418,480 2 FTE Network Dual credit offerings to K-12 Administration schools; Algebra, Comm., ASL, Welding 2 FTE Scheduler, DB Admin, Training Audio, video, and web conferencing services. LMS for the 11 campuses within ND University System. 3 FTE Learning Tech. Specialists Audio conferencing for state government. Meetings, Training
  • 11. Events per month - NDIVN Classes (1162) Over the past two years the technologies NDIVN has or is 6% evaluating include: 10% Meetins • Desktop Videoconferencing – (139) ConferenceMe, Vidyo, CMA, Movi, OCS, Skype/Blue Jeans 84% •Web conferencing integration – Audio Wimba(Blackboard Collaborate), Adobe (76) Connect •Mobility – Vidyo & Polycom ipad app North Dakota has seen steady growth in all service areas. Most significant •Lecture Capture – Panopto Focus growth in class offerings, near 30% growth in last 2 years. •Room scheduling integration with MS Outlook Network Connectivity NDIVN utilizes a statewide RPR network. 7 HE campuses have 1 Gb Ethernet connections with the remaining 4 campuses have 100 Mb connections. Most k-12 locations have 10 Mb Ethernet connections. H.323 audio and video are given priority over other network traffic.
  • 12. University of Wyoming University of Wyoming began video conferencing using ISDN lines. WVCS (Wyoming Video 2008 separated from Conferencing Network) WVCS - Created Began in 1992 OVN, Outreach Video Network 1980’s 1990’s 2000’s 2002 2009 2011 Early 2000’s Transformmed network to University of Wyoming OVN Upgrade 9 IP H.323 system endpoints to HDX, monitoring capabilities. Beginning steps to integrate with Video Conf Enterprise. Video Conferencing: Passé or in Vogue
  • 13. University of Wyoming Outreach Video Network University of Wyoming Outreach Technology Services and UW IT FY11 Operational Budget: 3 F/T staff – Technical help $400,000 No K-12 Institutions connected. K- 12 utilizes WEN video network 2 F/T staff operated by State Dept. of Ed scheduling/operations IT Help – 2 F/T staff All 7 Community Colleges in Wyoming. Other University of Wyoming Entities and state agencies – Approx. 20-30
  • 14. Site hours per year, FY ’11 - UW 2% 4% 6% Credit Courses Non- • A Credit Courses Commercial • B Non-Commercial Commercial • C Commercial • D UW Outreach Meetings 88% UW Outreach Meetings FY 2010 to FY 2011 saw 41% increase in number of events. (1,289 to 1,814 events) Network Connectivity Consists of T-1 lines or DSL lines to approximately 50 endpoints around the state
  • 15. Other Technologies Piloted UEN Wyoming • SIP Based Collaboration • HD Video Conferencing • UW wireless to all sites • Mobility – IVC via Wireless, Smart • VCE – Video Conference Phone and Tablet • High Density Streaming for the live web Enterprise – Common events central bridging and • Extended local recording capabilities • Desktop Video Conferencing ie Cisco scheduling for all State of Movi • Advanced Routing through VCS Wyoming video • Vlan vs Virtual Route Forwarding (VRF) conferencing networks • Smart Whiteboards/Bridgeit – Bridging white boards in video events for improved collaboration
  • 16. Other Technologies Piloted Northwestern University of North Dakota Louisiana • Desktop video • A range of technologies -- (ConferenceMe, CMA, Vidyo, from new classroom based video conferencing to new OCS, Movi, Skype/Blue Jeans) desktop and mobile video • Lecture capture (Tegrity & applications. Panopto) • It has been determined that each offer different benefits to • Outlook integration for students based on learning scheduling style and preference. • Vidyo for mobile devices • Will continue to utilize a combination of video • Meet-Me vs scheduled applications to deliver the conferences content to students.
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  • 19. Top 3 Most Important Challenges North Dakota Northwestern University of • Keeping technology up-to- Louisiana date (enhanced quality HD • Access to the state’s high systems) while squeezing speed data networks. K-12 the most out of expensive needs to be included into investments. the state education data • Meeting the needs of the network to ensure delivery higher education of data to these entities. community; • Education on the availability mobility, reliability, ease of of video services to faculty use. and students • Achieving efficiencies for • End-user buy-in as video NDUS. Finding ways to moves to the desktop and leverage resources and mobile computing devices. maximize buying power.
  • 20. Top 3 Most Important Challenges UEN Wyoming • Ongoing Support – Internal • Political will/Funding and annual service • Coordination of different contracts. video conferencing agencies • Funding the core video • Challenge of anywhere – infrastructure necessary to anytime. Individual meet the growth and codecs, desktop/mobile demand for software based solutions in addition to the continued growth in traditional video end points. • Resources to refresh existing video hardware at the edge and the core.