Discord vs Slack - Which One Is Better for Businesses?

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Discord vs Slack - Which One Is Be er for
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Businesses?
Why write an email every time for intra-o ce communication? Why burn your productive
o ce hours on mundane tasks? Why to go in person to access your co-workers PC when you
can share your own?

Achieve all these and more simply and in style

Email less, go more productive with online meetings and let your co-worker control your
screen remotely!
Want to know how? why discord and slack so similar or di erent

Teams can communicate be er if they could collaborate e o lessly!

08 Jan '2019 Md Mohsin Ansari

Table of Contents
Product Tour

Simple-to-Use
Cross-Pla orm
Feature-Rich
End-Users
Pricing
Voice and Video Calls
Integrated File Sharing
Suppo -Service

Communicate instantly all the time with the ever rising, feature-rich team collaboration chat
so ware!

From instant messaging to instant decision making, a wide range of o ce communication
tools such as Slack, Skype for Business, Troop Messenger, Flock, Discord, etc., are available to make
collaboration simpler than ever before

Product Tour

Slack
Slack says,“ it is more productive, more transparent, more e cient, with no more emails”. Let
me take you with the product tour of Slack The sign-up process begins with joining an existing

me take you with the product tour of Slack. The sign up process begins with joining an existing
workspace or by joining a new workspace altogether. An invite is needed from the Admin of
the Slack application for a new user to join the existing workspace.

What is a Slack workspace?

The slacks user inte ace is simple to understand and quite interesting. Each workspace
consists of channels, and all the conversations within the workspace happen through channels
only. It allows sending direct messages to Slack bots to know more about the application. The
feature-stack of the basic free plan includes adding channels, inviting people, Mentions, 10k
searchable messages, one-to-one video calls, two-factor authentication and access to basic
Slack features.

Discord
A new user can create a new workspace from scratch by con rming the registered email,
and by con rming the 6-digit veri cation code. The new user is asked to enter the new
workspace and project name and is also allowed to add other team members to the project.
A separate channel for every project is created to bring in teams, conversations, les, etc.,
for seamless collaboration. Slack provides an URL for every workspace created. The user is
supposed to use the allo ed URL to login to Slack. In the end, give your name and password
to nish the sign-up process of your workspace.

Discord is quite popular among the gaming community. It is a free application that provides
voice and text chat conversations. The sign-up process for Discord is pre y simple and easy.
Fill up the sign-up form by giving your email id, username, password, and accept the terms and
conditions to proceed fu her. The veri cation process can be made across through email or a
mobile device. Now the new user has access to free voice and text chat amongst the team
members.

What is a Discord Server?

In this a icle, we look at the Quick Comparison between Slack and Discord
for di erent scenarios.

The new user is asked to create a server by selecting the server region. A user can join any
of the popular public servers as per their requirement. The user inte ace of Discord allows
the user to create more servers, send direct messages, add friends, send friend requests,
etc., A two-factor authentication is enabled to protect your server with an extra layer of
security.
Both the chat applications Slack and Discord are cross-pla orm enabled. They
are available for Windows, MacOS, Web, Android, iOS. Discord has its

presence for Linux too.
Slack comes with three pricing plans; Free plan, Standard Plan, and Plus Plan.
Discord pricing plan includes; Free, Nitro Plan and Nitro Classic.
Discord o ers unlimited message history limit in all its plans, whereas Slack
provides unlimited message history in Standard and Plus plans only.
Both the applications are deployed in cloud and mobile.
Discord and Slack both have come up with advanced search lters
Slack doesn’t o er the feature of screen sharing in the free version, whereas
real-time screen sharing is present for free and paid versions of Discord.
Discord allows unlimited integrations Slack limits to 10 integrations in free plan

Simple-to-Use

Discord is highly popular for its slick design and hassle-free sign-up process. The user doesn’t
even have to provide the email id to use Discord chat application; rather he/she can sta using
the application just by giving their name. But, yes the veri cation process needs an email
address for quick access to all the servers.

The inte ace of Discord is so simple and seamless, that any casual user can quickly
understand the features, simply at a glance. In addition to this, Discord’s text and voice
conversations take place in their servers, and se ing up them is absolutely simple.
Joining Slack’s workspace is a li le tedious when compared to Discord. The two ways to join
Slack is through accepting an email invitation or through creating an account. Then you are
asked to set up your pro le with your First name, Display name, phone number etc., to let other
team members know about you. Users need to download desktop and mobile apps, whereas,
in the case of Discord they can log in to the web client to access the application
Discord allows unlimited integrations. Slack limits to 10 integrations in free plan
and about 800 integrations in paid plans.
Both applications provide exceptional help and suppo services

in the case of Discord, they can log in to the web client to access the application.

Cross-Pla orm

Discord, the most popular and the biggest gaming cross-pla orm application, is available on
all desktop and mobile OS pla orms. It works on Windows, Mac OS, Android, and iOS and it is Linux
friendly too. And if you don’t feel like installing it, just experience the web application.

Slack’s being the widely used instant messaging team chat application, had made its footprint
on Windows, Chrome, Mac OS, Linux(beta), Android, iOS, Windows Phone(beta). Though the
desktop application is quite heavier than Discord, it’s the most powe ul one.

Features
Discord’s popularity is fast catching up in recent years. The client numbers are ge ing
multiplied with its ever-increasing upcoming features –list. This application is rather famous in
the gaming community than in team collaboration. Discord is specially designed for managing
large groups and servers. It allows the user to quickly join the web client, without having to
install a desktop app or creating an account. This tool o ers voice and video calls in a single
inte ace and o ers an unlimited message history too.

Discord

The application is well-known in respecting user’s privacy; neither does it message logging in
free version nor in paid. Discord noti es users about other gaming information, to simplify
choosing options for players. The server management and server-switching are so hassle-free
in Discord that it enables the users to check their friend's list on a daily basis, and switching
between servers is just a click away.

Few of the upcoming features include; keyboard navigation, overlay home bar for desktop,
spoiler tags for iOS, game detection, and spoiler tags for Android.

Slack is popularly known as a “Place for every Conversation”, as it is considered a uni ed
choice for business communications and project management. It allows the user to create a
separate channel for every discussion, be it for the team, for a new project, or a channel for
onboarding, or for training new employees, etc. The chat inte ace of Slack is quite simple to
understand and pre y much easy to use. The user can nd all the available channels open to
the le side of the chat inte ace.

One of the additional features of Slack is its screen sharing ability during video calls. It makes
the best presentation tool with the help of voice, video, and text communication. The
exceptional search functionality of Slack makes the user bring all les, messages, a achments
at one place.

The CPU usage is high at Slack and is more intensive when compared to Discord. It uses 9.5 MB
for its processing for the same count of message requests which were a ended by Discord
Slack

for its processing for the same count of message requests, which were a ended by Discord.
Every day’s essential business applications of all size and shape like Asana, Dropbox,
Salesforce, Trello, Jira, etc., are easily integrated into Slack.

End Users

The gaming community prefers to land on Discord rather than Slack, for its lag-free and high-
speed gaming experience. Though mainly meant for gamers, the concept of collaboration is
born out of necessity to unite them in one place.
Though Slack was developed by a gaming company, it’s been essentially built for team speak.
Its primary focus is to a end business or corporate audience for their uninterrupted team
collaboration. The features designed are highly business-oriented with intuitive and impressive
UI.

Pricing

Discord o ers most of its features free of cost, and a Nitro Plan for the upgrade of extended
le upload, animated emojis and for high-quality screen sharing. Since the upgrade is
applicable to each individual account instead of the server, the users who need it should
upgrade accordingly. Along with this, a Nitro plan of Discord enhances the users chat
experience with interesting perks such as animated fun, global search emoji's, custom Discord
tag, high-quality video etc.,

Slack comes in three pricing plans: Freemium, Standard at the pricing of
$6.67user/month and a Standard Plus version still not justi ed!

It doesn’t o er many of the impo ant features in its free version. Small teams or small
organizations can create a team collaboration workspace for an unlimited period of time with
their+ free plan. For uninterrupted project communications, teams can opt for Slack's standard
plan. The two-factor authentication facility is available for all the users, regardless of the plan.

Voice and Video Calls

Voice calls and Voice chat are the hea of Discord. It has gained huge popularity with free VoIP
calling service between gaming servers, since its inception. When compared to its other
competitors like Slack and Skype, It provides the highest quality audio and video calling for the
users. Unlike Slack, Discord doesn’t di erentiate its voice and video calling services with its
plan’s purchase.

Though video calling is available in Slack’s Free Plan, it’s been restricted only for two people.
The users need to upgrade to higher paid plans to expand the video call pa icipant’s limit to 15
users. In any of the Slack's plan, its users can call other members of the application through
channels Slack gave a value-addition to its video calling where the pa icipants can respond

channels. Slack gave a value addition to its video calling, where the pa icipants can respond
with a di erent kind of emojis to show their expression!

Integrated File Sharing
Slack and Discord both the tools, allows the users to share a wide range of les across their
respective applications.
In Discord’s free plan, the user can share les to the limit of 8MB and can extend this limit up to
50 MB.
In Slack, users can upload the les up to 1 GB. The users can directly drag and drop all range of
les such as PDF ’s, images and videos into the slack.

Suppo Service
Discord extends excellent round the clock suppo services to its users. Apa from its 24/7
help centre, its suppo team is actively available on most of the social channels like Twi er,
Reddit etc., Its exclusive help centre page provides you all the information right from the
account se ings to permissions. Get to know about its announcements, trust and safety,
community programs and many more from the help centre page of their website.
Slack too provides high-end and well-coordinated customer suppo for its users. They ensure
the best possible resolutions for any so of customer feedback and toughest queries. Suppo
h d h l f d il ill d h b i h

team who are up to date on the latest feature details will a end the users by assuring them
with seamless application usage. The suppo page of Slack let you tap into the collective
knowledge base of the application.

Conclusion
Eventually, the size of your organization and the cost of the application ma ers the most while
choosing the right one! Discord and Slack both are exceptional in their respective genres. I
personally suggest the user opt for Discord, as its free plan itself is o ering all the essential
parameters of the application.

But ultimately, it’s the user’s choice of which to choose picked!

Still not justi ed! Then I would strongly suggest you hands-on the new-age chat messenger
solution, The Troop Messenger.

Disclaimer
The aim of the a icle is to be informative. We intend users take an informed decision for
an e ective and productive experience. The comparison shown between discord vs
slack in the blog is only towards that end and has no intention of pi ing one against the
other team collaboration app brands. The images, logos, any concepts etc., used in this
blog, purely belong to their respective companies or applications (Discord and Slack).

Readers are advised to consult and con rm from the respective service providers
regarding details of features, latest updates, prices, and their policies before utilizing any

g g p p p g y
of their services.
This fu her informs the reader that the views, thoughts, and opinions expressed in this
blog solely belong to the author’s perception, and not necessarily to the author’s
employer, organization, commi ee or other group or individual.

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10 Responses
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Benefits of Video conferencing in the
Workplace
6 comments • 10 months ago
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Naina — Thanks for sharing. It gives the good
information on video conference application and
its benefits to business.
10 Best Chat Apps for Team Collaboration
(Free and Paid)
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MissDutra — I would recommend Typetalk, as
well. It's a cheaper option, easy to use that's still
powerful & effective in streamlining
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And Boost Productivity
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