Why forward-looking hoteliers are not only seriously contemplating comprehensive mobile solutions, but also are rethinking the entire guest experience.

1. COMPREHENSIVE MOBILE
SOLUTIONS WILL OPTIMIZE
FRONT DESK OPERATIONS
By: Sabina Golob, Voyego Division

2. FACT #1
of Millenials say they
would rather give up
their sense of smell
than their mobile.”
Judy Hou,
CEO of Glion Institute
of Higher Education
54%
“

3. FACT #2
of business
travelers owning a
smartphone would
use it to check in or
out of a hotel using
the hotel mobile
app or web page.
Carlson Wagonlit
Travel Survey, 2013
79%

4. FACT #3
Quick and
smooth check-in
and check-out
processes are
expected even
more than ever
before.

5. A traditional front desk
check-in already feels too
slow to many, especially
tech-savvy Millennials.
FACT #4

6. Therefore ...

7. Forward
looking
hoteliers are
seriously
contemplating
comprehensive
mobile apps.

8. Forward
looking
hoteliers are
rethinking the
entire guest
experience.

9. We’re moving towards a
remote check-in, including
purchasing all other
additional services and
products. Even before the
guests arrive to their
destination.
When the guest arrives,
it will be a non-event.

10. Smartphones with
applicable mobile
apps speed up the
perception of how
long a check-in
takes.

11. Mobile check-in is
also a means of
communicating.
It is an effective
tool of up-selling
and cross-selling.

12. Mobile check-in
will set the
standard for guest
communication as
a whole.
Very soon.

13. Don't worry, because...

14. It’s a cost-cutting
endeavor that will
change the organization
of your hotel operations,
especially in the
welcoming lobby.

15. Deliver a guest experience that lasts beyond the journey.
Let us show you what Voyego Solutions can do for you.
Sabina Golob,
Voyego - Comtrade travel & hospitality solutions
Email: sabina.golob@voyego.net
Telephone: +386 81 60 5000
Web: www.voyego.net
Brought to you by Voyego - Comtrade