Three Modes of Creative Conversations
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In this webinar, Daniel Stillman of The Conversation Factory will share some simple frameworks for facilitating one-on-one conversations, workshops, and meetings of all shapes and sizes - drawing from research gathered on his podcast The Conversation Factory and his book 9 Conversations. Follow along with the webinar recording at blog.mural.co
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Three Modes of Creative Conversations
- 1. 9 CONVERSATIONS9 CONVERSATIONS A WEBINAR ONA WEBINAR ON DESIGNINGDESIGNING CONVERSATIONS FORCONVERSATIONS FOR CHANGECHANGE +
- 3. Physicist Industrial Designer Industrial Designer Uxer U F ilit tUxer Facilitator Facilitator Design Thinking Trainer Trainer Podcaster Podcaster Soon to be Author + Podcaster Soon to be Author
- 4. +
- 5. +
- 6. +
- 7. Learn more @ bit.ly/9conversationsbook + @ y
- 8. WHY DO CONVERSATIONSWHY DO CONVERSATIONS MATTER?MATTER? +
- 10. WHAT IS A CONVERSATION?WHAT IS A CONVERSATION? +
- 11. WHY DO CONVERSATIONSWHY DO CONVERSATIONS NEED TO BE DESIGNED?NEED TO BE DESIGNED? +
- 12. I h th t ll dI hope that all sounds awesome…awesome… anyplace else you’d rather be? +
- 14. O li b iltOur lives are built one conversation at a time!conversation at a time! +
- 15. O li d fi d b thOur lives are defined by the conversations we can andconversations we can and can’t have. +
- 16. TEACHING INNOVATIONTEACHING INNOVATION WITHOUT CHANGING THEWITHOUT CHANGING THE RULES OF INNOVATION LEADS TO … FRUSTRATION. +
- 17. C ti bConversations can be: Awesome, Productive, Sloppy, Chaotic, Contentious, Warm, Cold Confusing ForwardCold, Confusing, Forward- moving, Stuck or…g, C ti Cl d Fl id!Creative, Clear and Fluid! +
- 18. WHAT CONVERSATIONS NEEDWHAT CONVERSATIONS NEED TO BE DESIGNED?TO BE DESIGNED? Off sites Stand ups Check ins One on ones Family meetings Coaching callsCoaching calls All hands Brainstorms WorkshopsWorkshops Retreats Culture +
- 19. WHAT CONVERSATIONS AM IWHAT CONVERSATIONS AM I ALLOWED TO DESIGN?ALLOWED TO DESIGN? WHICH AM I NOT ALLOWED TO TOUCH?TO TOUCH? +
- 20. Conversation design sounds a bit t ti i ’t it j tbit pretentious… isn’t it just “facilitation”?facilitation ? +
- 21. I SEE CONVERSATIONSI SEE CONVERSATIONS… +
- 23. +
- 24. SHIFT THE INTERFACESHIFT THE INTERFACE + Photo by Daria Nepriakhina on Unspla
- 25. SHIFT THE INTERFACESHIFT THE INTERFACE TO SHIFT THE CONVERSATIONTO SHIFT THE CONVERSATION + Photo by Margarida CSilva on Unsplas
- 26. DURABILITY OPENNESSDURABILITY AND OPENNESS ANDAND FLEXIBLITY AND ENERGY + Photo by Margarida CSilva on Unsplas
- 27. INTERFACE AND SPACE MATTERINTERFACE AND SPACE MATTER +
- 28. THREE TABLES TWO SPACESTHREE TABLES TWO SPACES +
- 29. SAGE ON THE STAGE!?SAGE ON THE STAGE!? +
- 30. WHAT CHANGED?WHAT CHANGED? WHICH SPACE IS “RIGHT”?WHICH SPACE IS RIGHT ? +
- 31. WHAT ARE THE LEVERS OF DESIGN AVAILABLE TO US? (more on that later)( ) +
- 32. IS THERE AN OPERATINGIS THERE AN OPERATING SYSTEM FORSYSTEM FOR CONVERSATIONS? +
- 33. O O O )OBVIOUSLY I THINK SO! ;-) +
- 34. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONS THE STRUCTURE OF CONVERSATIONS 9 CONVERSATIONS 9 CONVERSATIONS DEMO ON MURAL DEMO ON MURAL THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS CONVERSATION OS CANVAS +
- 35. WHAT IS A CONVERSATION?WHAT IS A CONVERSATION? +
- 36. WHAT IS A CONVERSATION?WHAT IS A CONVERSATION? AN INVITATION +
- 37. INVITATION INTERFACEINVITATION + INTERFACE AN INVITATION THROUGH AN INTERFACE +
- 38. BUILDING A THREADBUILDING A THREAD… AN INVITATION THROUGH AN INTERFACE STARTS A THREAD…STARTS A THREAD +
- 39. TAKING TURNSTAKING TURNS… TAKING TURNS… +
- 40. FINDING A CADENCEFINDING A CADENCE +
- 41. ONE ON ONEONE ON ONE +
- 42. SHARING INTERNAL THOUGHTSSHARING INTERNAL THOUGHTS +
- 44. DESIGNER TO CUSTOMERDESIGNER TO CUSTOMER +
- 45. LEADER TO TEAMLEADER TO TEAM +
- 46. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONSTHE STRUCTURE OF CONVERSATIONS 9 CONVERSATIONS 9 CONVERSATIONS DEMO ON MURAL DEMO ON MURAL THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS CONVERSATION OS CANVAS +
- 47. WHY 9 CONVERSATIONS?!WHY 9 CONVERSATIONS?! +
- 48. BIG AND SMALLBIG AND SMALL +
- 49. INTERNAL AND EXTERNALINTERNAL AND EXTERNAL +
- 50. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 51. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 52. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 53. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 54. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 55. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 56. 4 CORE CONVERSATIONS4 CORE CONVERSATIONS +
- 57. WHAT’S MISSING IN MY MAP?WHAT’S MISSING IN MY MAP? +
- 58. WHAT’S MISSING IN MY MAP?WHAT’S MISSING IN MY MAP? +
- 59. 4 CONNECTING CONVERSATIONS4 CONNECTING CONVERSATIONS +
- 65. MY BLIND SPOTSMY BLIND SPOTS… +
- 66. WHAT HOLDS THE WHOLE? +
- 67. WHAT HOLDS THE WHOLE? +
- 68. WHAT HOLDS THE WHOLE? +
- 69. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONSTHE STRUCTURE OF CONVERSATIONS 9 CONVERSATIONS9 CONVERSATIONS DEMO ON MURAL DEMO ON MURAL THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS CONVERSATION OS CANVAS +
- 70. WHAT’S ON YOUR RADAR?WHAT’S ON YOUR RADAR? +
- 71. +
- 72. LET’S SWITCH INTERFACES!LET’S SWITCH INTERFACES! +
- 73. LET’S TAKE SOME QUESTIONS?LET’S TAKE SOME QUESTIONS? +
- 74. WHY CONVERSATIONS MATTERWHY CONVERSATIONS MATTER THE STRUCTURE OF CONVERSATIONSTHE STRUCTURE OF CONVERSATIONS 9 CONVERSATIONS9 CONVERSATIONS DEMO ON MURALDEMO ON MURAL THREE MODES OF CREATIVE THREE MODES OF CREATIVE CONVERSATIONS CONVERSATION OS CANVAS +
- 76. +
- 77. NARROW PIPES AND FAT PIPESNARROW PIPES AND FAT PIPES +
- 78. Key and Peele Text Message Confusion htt // t b / t h? l XS7 + https://www.youtube.com/watch?v=naleynXS7yo
- 79. OLET’S TALK ABOUT THREADS… +
- 82. +
- 83. +
- 84. +
- 85. A MESSY CREATIVE PROCESSA MESSY CREATIVE PROCESS… +
- 86. WITH “PHASES” TO GUIDE USWITH “PHASES” TO GUIDE US +
- 87. “THE” CREATIVE PROCESS“THE” CREATIVE PROCESS… +
- 88. DO NOT QUENCH YOUR INSPIRATIONDO NOT QUENCH YOUR INSPIRATION AND YOUR IMAGINATION; DO NOT BECOME THE SLAVE OF YOUR MODEL. Vincent Van Goghg +
- 89. THE CREATIVE PROCESSTHE CREATIVE PROCESS: With thanks to Dave Grey/Gamestorming +
- 90. O f CTHE 3 MODES of CREATIVE CONVERSATIONSCONVERSATIONS +
- 91. C O OUSE THE SPACE TO SUPPORT THE NARRATIVE THREADTHE NARRATIVE THREAD +
- 92. CREATIVE CONVERSATIONSCREATIVE CONVERSATIONS… Build shared Thread…Powerful Invitation to a shared space Align on clear set of Goals! shared space… EXPLOREOPEN CLOSE +
- 93. 3 ACT PLAY3 ACT PLAY +
- 94. 3 ACT JOURNEY MAP3 ACT JOURNEY MAP +
- 95. SO… +
- 96. CONVERSATIONS ARECONVERSATIONS ARE EXPERIENCES THATEXPERIENCES THAT CAN BE DESIGNEDCAN BE DESIGNED LIKE ANY OTHERLIKE ANY OTHER EXPERIENCEEXPERIENCE. +
- 98. AND HAVE STRUCTUREAND HAVE STRUCTURE +
- 99. O GTHEY HAVE LEVERS OF DESIGN +
- 101. O f CUSE THE 3 MODES of CREATIVE CONVERSATIONSCONVERSATIONS +
- 102. O OFOR ANOTHER TIME…. +
- 104. OC O CO OFOCUS ON THE CONVERSATIONS THAT MATTERTHAT MATTER +
- 105. THANKS FOR BEING HERE! +
- 106. SUPPORT THE BOOK! +
- 107. Learn more @ bit.ly/9conversationsbook + @ y
- 108. STAY IN TOUCH: DANIEL@TheConversationFactory.com@ y www.TheConversationFactory.com +