In this webinar, Maura Hoven (Sr. Product Designer, UserTesting) will share the methods she applies to her mostly-remote team of designers, engineers and researchers so they can regularly flex their design muscles - getting everyone involved, on board, and making design a habit that fits alongside their day-to-day obligations.

2. 3 methods for remote
collaboration
Maura Hoven, Product Design @ UserTesting

3. My teammates or
customers have inspired
my best work

4. Image: Andrey_Popov | Shutterstock.com .

5. Your customers value
things you don’t.

6. Your teammates are
smarter than you.

8. San Francisco
Atlanta
Mountain View

10. Creative collaboration @UT
Design sprints
Design spikes
Mini-methods

11. Creative collaboration @UT
Design sprints
Design spikes
Mini-methods

12. Design time

13. 1. How Might We? Ideation

14. Discover Define Develop Deliver
problem
Solution
Double Diamond adapted from the UK Design Council .
Definition

15. You’ll need
1 MURAL board
An agenda and requirements
A team
A group videochat tool

16. The process

17. Think alone, then
think together

18. Think alone Think together,
silently!
Template available mural.co/user-stories/maura .

20. Be flexible. Demand
participation...

21. Go forth and be
creative!

22. 2. Flow jam

23. Discover Define Develop Deliver
problem
Solution
Double Diamond adapted from the UK Design Council .
Definition

24. You’ll need
1 Master MURAL board
1 Private MURAL board for each team member
An agenda and requirements
A team, already prepped with the exercise
A group videochat tool

25. The process
Lay foundation:
background info,
requirements,
goals and agenda
10 mins
Develop a UX
flow (individually)
in MURAL
20mins
Consolidate
work into a Master
MURAL
5 mins
Review
individually
voting on best
ways of achieving
each requirement.
10mins
Review +
discuss votes
5 mins
Synthesize
into a ‘hero’ flow
10 mins

26. Define your
guardrails.

27. Think alone
Requirements
agreed upon in
advance

28. Think together,
silently!

29. Synthesize!

30. Set an agenda,
with a clear goal.

31. 3. Hierarchy Slam

32. Discover Define Develop Deliver
problem
Solution
Double Diamond adapted from the UK Design Council .
Definition

33. You’ll need
1 MURAL board for each participant
An agenda
A group videochat tool
A teammate or customer

34. The process
Recruit
participants:
explain any
background
information.
2 mins
Define
hierarchy
(individually) in
MURAL
5 to 15 mins
Review and
discuss “why
did you do that?”
5 mins
Consolidate
If applicable,
capture any
trends or themes.
10 mins

37. 1. How Might We? Ideation
2. Flow jam
3. Hierarchy Slam

38. Define your
guardrails.

39. Set an agenda,
with a clear goal.

40. Think alone, then
think together

41. Be flexible. Demand
participation...

42. Your customers value
things you don’t.

43. Your teammates are
smarter than you.

44. Faster alone,
further together

45. Questions?

46. Join us!
product, design, research, data science in SF and Atlanta
usertesting.com/about-us/jobs

47. Thank you!
+