Fantastic agile implementation, failed to capture the user value. Processes, methods, tools are only as effective as the people using it.
Quote Richard: We build for stupid users.
Not necessarily stupid, actually they don’t care. They’ve their own work. For users you’re their IT safety net.
Customer involvement is always insufficient.
Think of the last time you gave a feedback. Raise your hands if it was a good feedback.
Quote Craig: Make room for the introvert users.
Quote Sanjiv: Open spaces are needed, but you need private spaces as well, that’s where all the creativity takes place.
Quote Naresh: Video about introversion. People most stimulate when left by themselves.
It’s important because their opinion matters. They may be the data entry operators who’ll use your system.
They may not speak up because their managers are in the room to take care of the stuff.
Programmers don’t care about managerial decisions.
Get explicit feedback
Run experiments
The teams need to understand if their hard work has paid off.
They’re the saddest when things fail.
Steve Krug: Rocket surgery made easy
For the introverts again. Don’t let them leave the room without completing this.
Agile is like infinity. Erwin spoke about agile organization. It’s true. You need everyone to succeed.