If you have deployed Citrix VDI (xendesktop, xenapp) you are probably looking for ways to monitor the user experience and ensure users can access the service. With robotic process automation (RPA), and specifically James, the virtual robot, you can test availability and performance not only of the Citrix software, but also the applications inside of the VDI. James is a full service RPA virtual robot, meaning that he can monitor, capture errors, report them, and even proactively attempt to resolve issues automatically.

1. 1dinCloud Virtual Robot
Using Citrix for
VDI?

2. 2dinCloud Virtual Robot
You could have errors
hampering user productivity
and customer experience.

3. 3dinCloud Virtual Robot
• Know before you get calls from users.
• Be able to distinguish system-level vs location-specific
issues.
• Check up-time, 24/7, from different locations.
Report Issues
Monitor
A Virtual Robot could help before users are
impacted

4. 4dinCloud Virtual Robot
dinCloud’s Virtual Robot: James
Takes real-time performance measurements
Prepares reports
Tracks service availability
Check connectivity
Send alerts
Capture errors

5. 5dinCloud Virtual Robot
The Modules

6. 6dinCloud Virtual Robot
Sample Test Process
Login to Web
Portal
Enter Credentials
Verify load time,
and service
availability
Verify response
time and validate
authentication
system
Access VDI
Desktop
Check
performance
Launch
Application
Check application
performance
Open Document
Verify access to
file share

7. 7dinCloud Virtual Robot
What can you utilize a Virtual Robot for?
Database
Performance Monitoring
ecommerce
Monitoring
SaaS Up-time
Monitoring
Software Performance
Monitoring
Business Process
Availability
Governance, Risk,
Compliance
Cloud Auditing

8. 8dinCloud Virtual Robot
Sample Applications

9. 9dinCloud Virtual Robot
Turn-Key Virtual Robot Service
Machine Based Precision
for the End-to-End Monitoring of
Applications and Critical Processes

10. 10dinCloud Virtual Robot
FAQ’s
Q. Can James log into more than 1 application?
A. Yes, James can log into multiple applications and go through several steps as part of an end to end
process test.
Q. Where is James installed?
A. The virtual robot gets assigned to a dedicated workstation. This can be a physical machine on your
premises, or it can be a virtual machine hosted in the cloud.
Q. Can I use more than 1 virtual robot?
A. Yes, you can have multiple virtual robots. They can either test the same process from different locations,
or they can be conducting different tests.
Q. How can I get more questions answered?
A. The best way to address any questions is to schedule an “interview” with James.

11. 11dinCloud Virtual Robot
Learn More:
https://www.dincloud.com/virtual-robot