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DIGITAL MEDIA TECHNOLOGY & WINE
SERIES
E-COMMERCE: BREAKING DOWN THE GREAT (E-)WALL
OF CHINA (YesMyWine)
#vinitaly2013
@vinitalytour
@steviekim222
•  Janet Wang, Head of International
Business Development, Tmall (Alibaba
Group)
•  Naran Andreyev, CEO, M1nt Cellars
•  Jared Liu, Founder/CEO of YesMyWine
•  Alvin Huang, Founder of Vinehoo
YESMYWINE & WINE E-
COMMERCE
NEW CHANCE IN CHINA
As the Largest online wine retailer in China, Yesmywine is dedicated to
deliver quality products and lifestyle to middle-class families in China
About Yesmywine.com
6. May 2011 Series C finaning closing
with 40M USD
7.Jun. 2011 HK office opened and HK
website lauched
8. Dec. 2011 Monthly revenue over
30M RMB. Daily sales over 70,000
bottles.
Milestones
9. Nov. 11th 2012 daily sales over
120,000 bottles
2012 annual revenue 400M
RMB, #3 wine retailer and top 13
wine importer in China
Platinum
Golden
Sliver
Diamond
Members
Prouduct
Prouduct
Unique selection system selects the killer products.
Define customer
preference based on
user survey and
consumer feedback.
Internal blind tasting by
YMW employees
(screen out 50%).
Sample tasted by
randonly selected
customers (screen out).
Multiple Channels
www.yesmywine.com
covering 5.7M members
Mobile APP
covering 200,000
members
Order Hotline
Multiple Channels
400-820-8060
Catalogue
50 representatives
Over 200 outbound call seats take care
of 400K VVIP customers
Multiple Channels
TOP1 TOP2
TOP1
TV-Shopping Channel:
E-commerce platform:
TOP2 TOP3
Cooperation
Events offline events
Chateau Palmer VIP dinner Chateau Cos d'Estournel
17th Nov. 2011, YMW CRO Jared become the first one to
drink the new year Beaujolais Nouveau.
"Le Beaujolais Est Arrivé! "Party in 7 major cities of China Le Cercle Rive Droite de
Grands Vins de Bordeaux
Monchhof Dinner Party
Events online events
•
•
•
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–
Events online events
•
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Customer Service
•
•
•
•
Warehouse
•
• Specialized warehouses for ordinary products wine.
•Beijing
Shanghai•
•
Chengdu
Guangzhou
Delivery
Strength We restructure the supply chain of wine industry
Large production wineries Middleman with high margins Retail store's wall of wine Marked up prices and
uncertain quality
Artisanal wineries & vineyards Unique 4-round selection system just for you Backed by the Yesmywine Promise:
Satisfaction guaranteed
Traditional Wine Store
YESMYWINE.COM
Shorten the delivery process, reduce the cost, guarantee the quality.
Heavy wine drinker
LOW PRICE
Strength We know what Chinese consumers like
Strength We know what is the most attractive selling point
HIGH RATES
CELEBRITY
RECOMMENDED
BIG
PROMOTIONPRIZE
Master Sommelier
Gerard Basset
Strength We know how to communicate with our consumers
Acquisition Gap
Sales Gap
Retention Gap
Market
Prospect Suspect
Customer
Loyal customer
Lost customer
Optimize transaction
Identify “loyalty drivers”
and communicate with them
Identify “high risk” customers and
avoid run-away
Identify and pursue cross
sales potential
Yesmywine, authorized by the most powerful wine training institution around world- WSET,become the officially
certificated wine trainging institution.
Around 4,000 people of Mainland China took WSET training in 2012, and more than 400 of them graduated from
YMW.
Strength
Besides wine, we also provide wine training.
More than 100,000 active comsumers joined ijiujiao.com, which is a social network attached to
YESMYWINE.
On ijiujiao.com, comsumers write wine notes and discuss with others, join a knowledge group and share
infornmation with each other, arrange gathering online and meet people offline...
YMW provides a platform where comsumers can write about wine without conflicts of interest.
Strength we know the power of social network
Honor
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Digital Media & Wine E-Commerce in China

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Digital Media & Wine E-Commerce in China

  • 1. DIGITAL MEDIA TECHNOLOGY & WINE SERIES E-COMMERCE: BREAKING DOWN THE GREAT (E-)WALL OF CHINA (YesMyWine)
  • 3. •  Janet Wang, Head of International Business Development, Tmall (Alibaba Group) •  Naran Andreyev, CEO, M1nt Cellars •  Jared Liu, Founder/CEO of YesMyWine •  Alvin Huang, Founder of Vinehoo
  • 4. YESMYWINE & WINE E- COMMERCE NEW CHANCE IN CHINA
  • 5. As the Largest online wine retailer in China, Yesmywine is dedicated to deliver quality products and lifestyle to middle-class families in China About Yesmywine.com
  • 6. 6. May 2011 Series C finaning closing with 40M USD 7.Jun. 2011 HK office opened and HK website lauched 8. Dec. 2011 Monthly revenue over 30M RMB. Daily sales over 70,000 bottles. Milestones 9. Nov. 11th 2012 daily sales over 120,000 bottles 2012 annual revenue 400M RMB, #3 wine retailer and top 13 wine importer in China
  • 9. Prouduct Unique selection system selects the killer products. Define customer preference based on user survey and consumer feedback. Internal blind tasting by YMW employees (screen out 50%). Sample tasted by randonly selected customers (screen out).
  • 10. Multiple Channels www.yesmywine.com covering 5.7M members Mobile APP covering 200,000 members
  • 11. Order Hotline Multiple Channels 400-820-8060 Catalogue 50 representatives Over 200 outbound call seats take care of 400K VVIP customers
  • 12. Multiple Channels TOP1 TOP2 TOP1 TV-Shopping Channel: E-commerce platform: TOP2 TOP3
  • 14. Events offline events Chateau Palmer VIP dinner Chateau Cos d'Estournel 17th Nov. 2011, YMW CRO Jared become the first one to drink the new year Beaujolais Nouveau. "Le Beaujolais Est Arrivé! "Party in 7 major cities of China Le Cercle Rive Droite de Grands Vins de Bordeaux Monchhof Dinner Party
  • 18. Warehouse • • Specialized warehouses for ordinary products wine. •Beijing Shanghai• • Chengdu Guangzhou
  • 20. Strength We restructure the supply chain of wine industry Large production wineries Middleman with high margins Retail store's wall of wine Marked up prices and uncertain quality Artisanal wineries & vineyards Unique 4-round selection system just for you Backed by the Yesmywine Promise: Satisfaction guaranteed Traditional Wine Store YESMYWINE.COM Shorten the delivery process, reduce the cost, guarantee the quality.
  • 21. Heavy wine drinker LOW PRICE Strength We know what Chinese consumers like
  • 22. Strength We know what is the most attractive selling point HIGH RATES CELEBRITY RECOMMENDED BIG PROMOTIONPRIZE Master Sommelier Gerard Basset
  • 23. Strength We know how to communicate with our consumers Acquisition Gap Sales Gap Retention Gap Market Prospect Suspect Customer Loyal customer Lost customer Optimize transaction Identify “loyalty drivers” and communicate with them Identify “high risk” customers and avoid run-away Identify and pursue cross sales potential
  • 24. Yesmywine, authorized by the most powerful wine training institution around world- WSET,become the officially certificated wine trainging institution. Around 4,000 people of Mainland China took WSET training in 2012, and more than 400 of them graduated from YMW. Strength Besides wine, we also provide wine training.
  • 25. More than 100,000 active comsumers joined ijiujiao.com, which is a social network attached to YESMYWINE. On ijiujiao.com, comsumers write wine notes and discuss with others, join a knowledge group and share infornmation with each other, arrange gathering online and meet people offline... YMW provides a platform where comsumers can write about wine without conflicts of interest. Strength we know the power of social network