This report summarizes the student's 10-day training at Cochin International Airport in Kerala, India. It first discusses how the airport was established and how it is powered solely by solar energy. Next, it covers the objectives of the training, including both theoretical and practical skills. It then examines how the airport manages operations and its organizational structure. The report also provides observations of the airport facilities and procedures. It describes the airport's rescue and firefighting services. Finally, it identifies some problems and provides suggestions for improvements.

1. N A M E O F T H E S T U D E N T
M . I S H W A R Y A N I V E D A ,
B B A A V I A T I O N M A N A G E M E N T ,
INSTITUTIONAL TRAINING REPORT AT
COCHIN INTERNATIONAL AIRPORT,
KERALA
Submitted to
MADURAI KAMARAJ UNIVERSITY
SEPTEMBER 2020

2. SUMMARY
This report represents the training course which I have undertaken in CIASL
for ten days. In this report, firstly we will talk about how this airport started
functioning. It must be said that this place is a huge airfield in India, that is
run only by solar power which also made that in 2018 was awarded as
Champion of the Earth by UNO, also the location allows the people goes there
enjoy the nature and connect with it. Secondly, in this report, we will discuss
about various objectives that will be acquired with the training not only the
theoretical but the practical as well. Thirdly we will see how they manage the
“business” itself but also the internal organization and how their structure is
formed and the proper functioning of it, and the division in different
departments that increases the specialization of workers and with its
productivity. Fourthly, we will speak about the observations realized by the
student in the training period about their surrounds (terminal, costumers,
departure/arrival departures, facilities for airlines… etc.). Fifthly, we will see
what are Airport Rescue and Fire Fighting Service and how it works in CIAL.
In last place, we will show the problems that have been found the solutions as
well and finally the conclusions extracted.

3. INTRODUCTION
The Global Airline industry comprises air transport service
providers of passenger and cargo. Industry services are used by
individuals and business – international, domestic and regional and
governments around the world. The industry is fragmented in terms
of suppliers and buyers. North America led this industry, followed
by Europe and Asia in 2012. Growth of the North American market is
driven by growing demand in long-haul international services.
Airline industry directly (or) indirectly facilitates global
trade, tourism and economic growth. Thus, it is key to the advent of
globalization taking place in many other industries.
In the last few decades, international airlines have
aggressively expanded their reach to new markets globally, through
establishment of alliances and partnerships. Most of the major
airlines now command global presence.

4. INTRODUCTION ABOUT CIAL
i) CIAL- Cochin
International Airport
was the first public-
private partnership
project in the aviation
sector in India.
ii) It is the first airport in
the world to be
completely powered by
solar energy.
iii) In 2018, the CIAL
was awarded as the
Champion of the Earth
honoured by United
Nations Organisation
environment (UNO) for
running the whole
airport completely
powered by solar energy.

5. GENERAL DATA OF CIAL
 Floor Area 23550 Square meters with centrally air-conditioned
 Ample car parking space to accommodate 1,100 cars in front of the
terminal
 Two aerobridges
 Peal hour passenger handling capacity: Arrival – 400, Departure –
400
 Check in counters 12 Numbers
 Customs counters: Arrival – 10 Numbers, Departure – 5 Numbers
 Flight Information Display System
 WIFI -Internet facility
 Restaurant, Coffee, Tea and Snack Bars, Gift and Curio Shop
 Public Address System

6. NEED OF TRAINING
The need for training of employees or students arises due to
the following factors:
 Higher Productivity.
 Quality Improvement.
 Reduction of Learning Time.
 Industrial Safety.
 Reduction of Turnover and Absenteeism.
 Technology Update.
 Effective Management.

7. OBJECTIVES OF TRAINING
 Job Requirements.
 Enhance Knowledge of
Students.
 Improve Job Related Skills.
 Change in Technology.
 Develop Proper Job-
Related Attitudes.
 Smooth Working.
 Less Error.
 Good Relationship.
 Helps in Facing the
Challenges.
 Increase Productivity and
also improve quality.
 Help a Company Fulfil Its
Future Personnel Needs.
 Improve Organizational
Climate.
 Improve Health and Safety.
 Obsolescence Prevention.
 Personal Growth.

8. ORGANIZATION STRUCTURE OF CIAL

9. OBSERVATIONS IN CIAL
 Terminal complex.
 Facilities for departing passengers.
 Facilities for arriving passengers.
 Departure procedure.
 Goods that are prohibited in CIAL.
 Arrival procedure.
 Facilities for airlines.
 SWOT Analysis on CIAL airport.

10. AIRPORT RESCUE AND FIRE FIGHTING SERVICE
Aircraft rescue and fire fighting (ARFF) is a type of fire
fighting that involves the emergency response, mitigation,
evacuation, and rescue of passengers and crew
of aircraft involved in aviation accidents and incidents.
Airports with scheduled passenger flights are obliged to
have fire fighters and fire fighting apparatus on location ready
for duty any time aircraft operate. Airports may have regulatory
oversight by an arm of their individual national governments or
voluntarily under standards of the International Civil Aviation
Organization.

11. INSPECTION OF ARFF SERVICE
 Note vehicle colour, markings and
beacons.
 Ensure vehicles and agents meet
level requirements and the ACM is
current.
 Conduct walk around inspection of
vehicles and fire station with ARFF
personnel.
 Ask questions throughout the
inspection to determine fire fighter
knowledge.
 Note overall condition of the ARFF
vehicles.
 A clean vehicle generally indicates
a well-maintained vehicle.
 Note if fire fighters know what
equipment is located in truck
compartments before they are
opened.
 Training records should include
training on the equipment.
 Inspect equipment for signs of use
from practical training.
 Have personnel demonstrate or
explain equipment operation to
help determine the adequacy of the
ARFF training program.
 Check the condition of tires - worn
tires provide poor traction in
muddy off-pavement conditions.
 Check nitrogen tank gauges to
ensure they are not discharged or
below minimum pressure.
 Check fire extinguishers to make
sure they are not discharged and
are suitable for ARFF use.

12. CLOTHING OF ARFF PERSONNEL
Acceptable head
protection includes a
proximity protective
helmet meeting NFPA
1976 latest edition. They
can provide additional
protection for fire
fighters if equipped with
aluminized neck shroud
and 6” face shield.
Aluminized clothing
provides the best
protection for fire
fighters. An aluminized
outer shell can reflect
90% of the radiant heat
from a large fuel fire.

13. COMMON ARFF PROBLEMS
Inadequate training curriculum is the basic and common
faced by ARFF department. ARFF personnel must be
trained properly. If not, it’s dangerous to both airport and
aircraft passengers. All ARFF personnel did not participate
in live fire drill in past 12 months is the most common
problem in this department. ARFF vehicle foam or DC
systems may not operate properly. There is a chance of
failed response test. Incomplete or missing training
records will make a mess during staffing of ARFF
personnel. The problem that caused often in this
department is that the training won’t get completed within
the 12 month requirement. Procedures for maintaining fire
fighting vehicles are maintained poorly.

14. CIAL’S AIRPORT RESCUE AND FIRE FIGHTING
SERVICE
Cochin International Airport Limited is a Category 9 airport that
requires an appropriate Rescue and Fire Fighting Service to
protect life and property against some unique risks. The number
of flights and the size of aircraft to facilitate our passengers
necessitates a well-equipped and highly trained ARFF service.
Far-sighted investment in the new appliances and training is
ensuring that our Fire Service has the professional manpower
and modern facilities to respond quickly and efficiently to any
emergency incident.
ARFF team of CIAL is dedicated to ensure that a high standard
of professional efficiency is maintained at all times.

15. DISABLED AIRCRAFT RECOVERY SERVICE
Aircraft Recovery Service of CIAL delivers the support and equipment
that guarantees a safe and timely removal of disabled aircrafts and
thereby reduces the downtime of an entire airport or parts thereof in
case of incidents.
They have a dedicated Disabled Aircraft Recovery Team (DART)
trained and certified by the Fraport AG Fire Training Center® (“FTC”)
facilities in Frankfurt am Main, Germany based on the Standards and
Recommended Practices (SARP's) published by the ICAO in Airport
Services Manual Part 5 and Annex 14 as well as internationally
recognized standards developed and published by IATA and the
Association of German Airports.
Their recovery kit is capable to recover narrow body aircrafts like
B737, B727, A319, A320, A321 etc. or bigger aircraft in case of partial
undercarriage failure.

16. PROBLEMS FOUND IN CIAL
CIAL follows a different style of management. The management
mainly concentrates on end results and not the usual management
style. Though the previous history shows that the company
management style was a great success, this type of management style
is very risky. The employees duties are not clearly defined which has
both advantages and disadvantages. The advantages are faster
execution of job, cost effectiveness and better utilization of manpower.
The disadvantages are dissatisfaction among certain employees and
inexperienced decision may bring in loss for company. Since the
company has less manpower to handle, the management can
implement a policy that best suits the company.
MAJOR PROBLEMS :
 Company does not have a mission and vision statement. So the
employee are not clear about the vision and mission of the company
 Company can prepare mission and vision statement and should
make it known to the employees.

17. SUGGESTIONS
 Speed up passenger and cargo movements, office
administration etc. by computerization in the
organization.
 Proper marketing of CIAL’s products and services
has to be done urgently.
 Construction of railway station near to CIAL.
 Own more cold storage & refrigerated trucks.
 There is no bay for freighter planes in front of cargo
complex.

18. CONCLUSION
CIAL has good opportunity in the globalize market. It tries to bring
other companies to come up in the field and as a result of that people
with new and innovative ideas will come forward which in turn
contribute much more to this industry.
The Airport has future plan for development and for this purpose it
has surplus lands of, around 400 acres. Developments could include:
 Bay for freighter planes
 Parallel Runway construction
 Weighing bridge
 Expansion of Bay
 Fire service training center

19. REFERENCE
 http://cial.aero/contents/viewcontent.aspx?linkId=
80&linkLvl1Id=50
 https://www.aai.aero/
 https://www.iata.org/
 http://www.cial.aero/contents/viewcontent.aspx?lin
kIdLvl2=6&linkid=98