The document provides information on using NetMeeting and MSN Messenger to conduct online meetings and communicate via instant messaging. It describes how to host and join meetings on NetMeeting, conduct chat sessions, use the whiteboard, share programs and desktops, and request control of shared items. It also outlines features of MSN Messenger like seeing who is online, exchanging instant messages, voice and video calls, file sharing, using the whiteboard, and organizing contacts into groups. The presentation was provided by Microsoft employee Todd Whitlock and includes links to additional resources.