7. Trends in Collaboration Market Collaborative Infrastructure: Messaging, Data Routing, Security Collaborative CRM RTC: Web/ Audio/Video Conferencing and Virtual Classroom Distributed Project Management Virtual Workplace and Process Tacit KM and Intellectual Capital Collaborative Content Management LMS, LCMS Portals and Online Communities Convergence of Collaborative Functionality
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9. The Collaboration Market Today RTC numbers are composed of audio/video/data conferencing technologies. 45% SW, 30% services 25% HW Total market numbers reflect revenues from hardware, software, and services. Asynchronous 55%SW, 25% Services, 20% HW. Collaboration Market Growth 25.0% $40.0B $30.8B $9.2B 2006 23.0% $32.0B $23.7B $8.3B 2005 30.0% $26.0B $18.5B $7.8B 2004 11.0% $20.0B $13.0B $7.0B 2003 12.5% $18.0B $11.8B $6.2B 2002 23.0% $16.0B $10.5B $5.5B 2001 $13.0B $8.0B $5.0B 2000 Growth Total Asynch Market RTC Market Year