3. ISO 9001:2008 ISO 9001:2015
1. Scope 1. Scope
2. Normative references 2. Normative references
3. Terms and definitions 3. Terms and definitions
4. Quality management system 4. The organization and its context
5. Management responsibility 5. Leadership
6. Resource management 6. Planning
7. Product realization 7. Support
8. Measurement, analysis and improvement 8. Operation
9. Performance evaluation
10. Improvement
STRUCTURE ISO 9001:2008 vs ISO 9001:2015
4. ISO 9001:2008 ISO 9001:2015
1. Customer focus 1. Customer focus
2. Leadership 2. Leadership
3. Involvement of people 3. Engagement of people
4. Process approach 4. Process approach
5. Continual improvement 5. Improvement
6. Factual approach to decision
making
6. Evidence-based decision
making
7. Mutually beneficial supplier
relationships
7. Relationship management
8. System approach to
Management
Quality Principles of ISO 9001:2008 vs ISO 9001:2015