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BRAND	
  STORYTELLING:	
  
One	
  Snap	
  at	
  a	
  Time	
  
By	
  Vicki	
  O’Neill	
  
Welcome,	
  New	
  Media	
  Dayton!	
  
What	
  does	
  a	
  224-­‐year	
  old	
  company	
  and	
  a	
  49-­‐year	
  old	
  university	
  have	
  in	
  common?	
  
How	
  about	
  a	
  huge	
  retailer	
  and	
  a	
  community	
  volunteer	
  center?	
  
What	
  could	
  an	
  interna=onal	
  technology	
  company	
  and	
  an	
  entrepreneur	
  have	
  in	
  common?	
  
They	
  all	
  desire…	
  to	
  tell	
  their	
  story.	
  
MarkeFng	
  is	
  no	
  longer	
  about	
  the	
  stuff	
  you	
  
make,	
  but	
  about	
  the	
  stories	
  you	
  tell.	
  
~Seth	
  Godin	
  
•  What	
  is	
  Snapchat?	
  
•  Snapchat	
  stats	
  
•  Use	
  cases	
  
•  B2B	
  and	
  B2C	
  businesses	
  using	
  
Snapchat	
  
•  Where	
  do	
  I	
  begin?	
  	
  
•  How	
  to	
  leverage	
  Snapchat	
  	
  
•  Best	
  pracFces	
  to	
  get	
  you	
  
started	
  
What	
  is	
  Snapchat?	
  
Mobile	
  only	
  app	
  that	
  allows	
  you	
  to:	
  
–  Create	
  videos	
  and	
  pictures	
  	
  
–  Communicate	
  one-­‐on-­‐one	
  with	
  your	
  
audience	
  
–  Engage	
  with	
  your	
  followers	
  and	
  those	
  
you	
  follow	
  
–  Tell	
  your	
  story	
  in	
  a	
  new	
  way	
  
–  Save	
  your	
  story	
  and	
  share	
  on	
  other	
  
plaEorms	
  
–  View	
  your	
  story	
  up	
  to	
  24	
  hours,	
  then	
  
it’s	
  deleted	
  	
  	
  
We want
Brands
to have a place where
they can tell their
stories
…in a better way.
~Imran Khan, Chief Strategy Officer at Snapchat
Who’s	
  Using	
  Snapchat?	
  
Source:	
  mediakix,	
  June	
  2016	
  
And	
  Usage	
  is	
  Evolving…	
  
Snapchat	
  Compared	
  to…	
  
To	
  put	
  this	
  in	
  perspecFve…	
  
1.  150	
  million	
  people	
  accessing	
  daily	
  
2.  10	
  billion	
  videos	
  are	
  watched	
  every	
  day	
  
3.  Users	
  sending	
  9,000	
  snaps/second	
  
4.  Reaches	
  41%	
  of	
  users	
  18-­‐34	
  every	
  day	
  
5.  U.S.	
  adver=sers	
  spent	
  $50M	
  in	
  2015	
  and	
  
es=mated	
  to	
  spend	
  $804M	
  in	
  2017	
  
Snapchat	
  Use	
  Cases	
  
Taco	
  Bell	
  used	
  Snapchat	
  to	
  announce	
  the	
  re-­‐
release	
  of	
  its	
  “Beefy	
  Crunch	
  Burrito”.	
  Users	
  who	
  
added	
  Taco	
  Bell	
  as	
  a	
  friend	
  were	
  sent	
  a	
  “snap”	
  of	
  
a	
  burrito	
  and	
  the	
  new	
  product’s	
  release	
  date.	
  
1	
  
Snapchat	
  Use	
  Cases	
  
Acura	
  gave	
  its	
  first	
  100	
  followers	
  on	
  
Snapchat	
  a	
  chance	
  to	
  see	
  the	
  new	
  NSX	
  
prototype,	
  sending	
  them	
  a	
  short	
  video	
  
clip	
  of	
  the	
  prototype	
  –	
  a	
  video	
  the	
  
brand	
  later	
  posted	
  on	
  Instagram.	
  
2	
  
Snapchat	
  Use	
  Cases	
  
Teen	
  retailer	
  Wet	
  Seal	
  handed	
  over	
  its	
  Snapchat	
  
account	
  to	
  a	
  16-­‐year-­‐old	
  blogger	
  for	
  two	
  days,	
  
resul=ng	
  in	
  9,000	
  new	
  followers	
  and	
  6,000	
  views	
  
of	
  the	
  story.	
  	
  
3	
  
Aka “Account Takeover”
Businesses	
  Using	
  Snapchat	
  
B2B	
  
	
   	
  	
  	
  	
  	
  
	
  	
   	
   	
   	
   	
  	
  
B2C	
  
	
  	
   	
   	
   	
   	
  	
  
! Gary	
  Vaynerchuk	
   	
   	
  	
  
! Brian	
  Fanzo	
   	
   	
   	
   	
  	
  
! Mark	
  Suster	
   	
   	
   	
   	
  	
  
! Jay	
  Baer	
   	
   	
   	
   	
  	
  
! Ted	
  Rubin 	
   	
   	
   	
  	
  
! Carlos	
  Gil	
  
Entrepreneurs	
  Using	
  Snapchat	
  
So…Where	
  do	
  I	
  begin?	
  
1.  Download	
  app	
  
–  Apple	
  &	
  Android	
  
2.  Create	
  profile	
  
3.  Share	
  your	
  Snapcode	
  
4.  Follow	
  brands	
  and	
  friends	
  
5.  Start	
  Snapping!	
  
Where	
  to	
  find	
  followers	
  
•  Find	
  people	
  in	
  your	
  industry	
  
•  Find	
  B2B	
  and/or	
  B2C	
  
ghostcodes	
  
How	
  To	
  Create	
  an	
  Audience	
  
•  On	
  Snapchat	
  
–  Add	
  Nearby	
  
–  Add	
  from	
  Contacts	
  
•  Online	
  Searches	
  
–  “Entrepreneurs	
  on	
  Snapchat”	
  
–  “Medical	
  accounts	
  on	
  Snapchat”	
  
–  “Sports	
  and	
  Snapchat”	
  
–  Foodie,	
  Fitness,	
  Retailers	
  on	
  Snapchat	
  
–  Search	
  for	
  fun	
  events,	
  i.e.	
  Dayton	
  snap	
  scavenger	
  hunt	
  
•  Other	
  social	
  plaEorms	
  
#ChatSnap	
  
•  Increase	
  followers	
  
•  Ideas,	
  engaging,	
  learning,	
  connec=ng	
  
What	
  are	
  GhostCodes?	
  
wilsonrebrand	
  
•  Once	
  you	
  create	
  your	
  profile,	
  you	
  can	
  access	
  your	
  GhostCode	
  online	
  and	
  download	
  
•  Use	
  to	
  communicate	
  on	
  other	
  plaEorms	
  your	
  presence	
  on	
  Snapchat	
  
•  Simply	
  “Snap”	
  from	
  Snapchat	
  or	
  take	
  a	
  photo	
  and	
  “Add	
  by	
  Snapcode”	
  to	
  add	
  friends	
  
•  Unique	
  iden=fier	
  to	
  your	
  profile	
  –	
  same	
  concept	
  as	
  QR	
  Codes	
  	
  
Why	
  consider	
  Snapchat?	
  
•  Transparency,	
  authen=c	
  
•  Behind-­‐the-­‐scenes,	
  differen=a=on	
  
•  Live,	
  real,	
  vulnerable;	
  brand’s	
  voice	
  
•  Engagement,	
  audience	
  
•  Time	
  sensi=ve,	
  spontaneous,	
  delivery	
  
•  Build	
  your	
  brand	
  on	
  a	
  different	
  plaEorm	
  in	
  a	
  
different	
  way	
  (lenses,	
  ads,	
  filters)	
  
Integrate	
  Snapchat	
  into	
  Your	
  
MarkeFng	
  Strategy	
  
Snapchat	
  AnalyFcs	
  
1.  Currently	
  
available	
  for	
  paid	
  
ads,	
  lenses	
  and	
  
filters	
  
2.  Snaply=cs	
  in	
  2017	
  
3.  Open	
  rates,	
  
views,	
  average	
  #	
  
of	
  screen	
  shots,	
  #	
  
followers,	
  
comple=on	
  rate	
  	
  
How	
  to	
  Leverage	
  Snapchat	
  
1.  Redirect	
  audience,	
  repeat	
  simple	
  URLs	
  
2.  Plan	
  it	
  out,	
  but	
  keep	
  it	
  unscripted	
  
3.  Let	
  someone/influencer	
  take	
  over	
  your	
  account	
  
4.  Provide	
  exclusive	
  access	
  
5.  Sponsor	
  a	
  filter	
  
6.  Host	
  contests	
  and	
  give-­‐aways	
  
5	
  Tips	
  to	
  get	
  started	
  
1.  Iden=fy	
  your	
  audience	
  
2.  Create	
  profile	
  and	
  images	
  
3.  Have	
  a	
  Snap	
  communica=on	
  plan	
  
4.  A	
  few	
  story	
  ideas	
  
5.  Have	
  fun!	
  
Best	
  PracFces	
  
•  Be	
  consistent	
  
•  Respond	
  to	
  all	
  messages	
  –	
  text	
  or	
  video	
  
•  Present	
  one	
  thing	
  of	
  worth,	
  i.e.	
  =p,	
  discount,	
  etc.	
  
•  Use	
  Snap	
  op=ons	
  like	
  filters,	
  lenses,	
  emoji’s	
  –	
  and	
  
Bitmoji’s!	
  
•  Use	
  different	
  plaEorms	
  to	
  promote	
  presence	
  
•  Look	
  at	
  exis=ng	
  B2C	
  and	
  B2B	
  examples	
  for	
  inspira=on	
  
and	
  ideas	
  
•  Keep	
  your	
  audience	
  in	
  mind!	
  They	
  are	
  your	
  buyers	
  –	
  
what	
  do	
  they	
  need?	
  	
  
Snap	
  Challenge!	
  
1.  Snap	
  a	
  photo	
  with	
  your	
  brand’s	
  logo	
  	
  
2.  Screenshot	
  and	
  Tweet	
  @WilsonRebrand	
  a	
  
Snap	
  from	
  your	
  story	
  	
  
3.  I’ll	
  RT	
  with	
  a	
  S/O	
  AND	
  send	
  you	
  3	
  content	
  
ideas	
  specific	
  to	
  your	
  business/industry	
  to	
  
help	
  you	
  get	
  started.	
  
Vicki	
  O’Neill	
  
WILSON	
  rebranding	
  
voneill@wilsonrebranding.com	
  
o)	
  	
  937.291.4899	
  
m)	
  513.593.1195	
  
wilsonrebrand	
  
Snap	
  or	
  screenshot	
  to	
  add	
  
by	
  Snapcode	
  
OR	
  
Add	
  by	
  username	
  
Thank	
  you!	
  
FOR	
  CONTENT	
  IDEAS!	
  

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Brand Storytelling Using Snapchat

  • 1. BRAND  STORYTELLING:   One  Snap  at  a  Time   By  Vicki  O’Neill   Welcome,  New  Media  Dayton!  
  • 2. What  does  a  224-­‐year  old  company  and  a  49-­‐year  old  university  have  in  common?   How  about  a  huge  retailer  and  a  community  volunteer  center?   What  could  an  interna=onal  technology  company  and  an  entrepreneur  have  in  common?   They  all  desire…  to  tell  their  story.  
  • 3. MarkeFng  is  no  longer  about  the  stuff  you   make,  but  about  the  stories  you  tell.   ~Seth  Godin  
  • 4. •  What  is  Snapchat?   •  Snapchat  stats   •  Use  cases   •  B2B  and  B2C  businesses  using   Snapchat   •  Where  do  I  begin?     •  How  to  leverage  Snapchat     •  Best  pracFces  to  get  you   started  
  • 5. What  is  Snapchat?   Mobile  only  app  that  allows  you  to:   –  Create  videos  and  pictures     –  Communicate  one-­‐on-­‐one  with  your   audience   –  Engage  with  your  followers  and  those   you  follow   –  Tell  your  story  in  a  new  way   –  Save  your  story  and  share  on  other   plaEorms   –  View  your  story  up  to  24  hours,  then   it’s  deleted      
  • 6. We want Brands to have a place where they can tell their stories …in a better way. ~Imran Khan, Chief Strategy Officer at Snapchat
  • 7. Who’s  Using  Snapchat?   Source:  mediakix,  June  2016  
  • 8. And  Usage  is  Evolving…  
  • 10. To  put  this  in  perspecFve…   1.  150  million  people  accessing  daily   2.  10  billion  videos  are  watched  every  day   3.  Users  sending  9,000  snaps/second   4.  Reaches  41%  of  users  18-­‐34  every  day   5.  U.S.  adver=sers  spent  $50M  in  2015  and   es=mated  to  spend  $804M  in  2017  
  • 11. Snapchat  Use  Cases   Taco  Bell  used  Snapchat  to  announce  the  re-­‐ release  of  its  “Beefy  Crunch  Burrito”.  Users  who   added  Taco  Bell  as  a  friend  were  sent  a  “snap”  of   a  burrito  and  the  new  product’s  release  date.   1  
  • 12. Snapchat  Use  Cases   Acura  gave  its  first  100  followers  on   Snapchat  a  chance  to  see  the  new  NSX   prototype,  sending  them  a  short  video   clip  of  the  prototype  –  a  video  the   brand  later  posted  on  Instagram.   2  
  • 13. Snapchat  Use  Cases   Teen  retailer  Wet  Seal  handed  over  its  Snapchat   account  to  a  16-­‐year-­‐old  blogger  for  two  days,   resul=ng  in  9,000  new  followers  and  6,000  views   of  the  story.     3   Aka “Account Takeover”
  • 14. Businesses  Using  Snapchat   B2B                             B2C                
  • 15. ! Gary  Vaynerchuk         ! Brian  Fanzo             ! Mark  Suster             ! Jay  Baer             ! Ted  Rubin           ! Carlos  Gil   Entrepreneurs  Using  Snapchat  
  • 16. So…Where  do  I  begin?   1.  Download  app   –  Apple  &  Android   2.  Create  profile   3.  Share  your  Snapcode   4.  Follow  brands  and  friends   5.  Start  Snapping!  
  • 17. Where  to  find  followers   •  Find  people  in  your  industry   •  Find  B2B  and/or  B2C   ghostcodes  
  • 18. How  To  Create  an  Audience   •  On  Snapchat   –  Add  Nearby   –  Add  from  Contacts   •  Online  Searches   –  “Entrepreneurs  on  Snapchat”   –  “Medical  accounts  on  Snapchat”   –  “Sports  and  Snapchat”   –  Foodie,  Fitness,  Retailers  on  Snapchat   –  Search  for  fun  events,  i.e.  Dayton  snap  scavenger  hunt   •  Other  social  plaEorms  
  • 19. #ChatSnap   •  Increase  followers   •  Ideas,  engaging,  learning,  connec=ng  
  • 20. What  are  GhostCodes?   wilsonrebrand   •  Once  you  create  your  profile,  you  can  access  your  GhostCode  online  and  download   •  Use  to  communicate  on  other  plaEorms  your  presence  on  Snapchat   •  Simply  “Snap”  from  Snapchat  or  take  a  photo  and  “Add  by  Snapcode”  to  add  friends   •  Unique  iden=fier  to  your  profile  –  same  concept  as  QR  Codes    
  • 21. Why  consider  Snapchat?   •  Transparency,  authen=c   •  Behind-­‐the-­‐scenes,  differen=a=on   •  Live,  real,  vulnerable;  brand’s  voice   •  Engagement,  audience   •  Time  sensi=ve,  spontaneous,  delivery   •  Build  your  brand  on  a  different  plaEorm  in  a   different  way  (lenses,  ads,  filters)  
  • 22. Integrate  Snapchat  into  Your   MarkeFng  Strategy  
  • 23. Snapchat  AnalyFcs   1.  Currently   available  for  paid   ads,  lenses  and   filters   2.  Snaply=cs  in  2017   3.  Open  rates,   views,  average  #   of  screen  shots,  #   followers,   comple=on  rate    
  • 24. How  to  Leverage  Snapchat   1.  Redirect  audience,  repeat  simple  URLs   2.  Plan  it  out,  but  keep  it  unscripted   3.  Let  someone/influencer  take  over  your  account   4.  Provide  exclusive  access   5.  Sponsor  a  filter   6.  Host  contests  and  give-­‐aways  
  • 25. 5  Tips  to  get  started   1.  Iden=fy  your  audience   2.  Create  profile  and  images   3.  Have  a  Snap  communica=on  plan   4.  A  few  story  ideas   5.  Have  fun!  
  • 26. Best  PracFces   •  Be  consistent   •  Respond  to  all  messages  –  text  or  video   •  Present  one  thing  of  worth,  i.e.  =p,  discount,  etc.   •  Use  Snap  op=ons  like  filters,  lenses,  emoji’s  –  and   Bitmoji’s!   •  Use  different  plaEorms  to  promote  presence   •  Look  at  exis=ng  B2C  and  B2B  examples  for  inspira=on   and  ideas   •  Keep  your  audience  in  mind!  They  are  your  buyers  –   what  do  they  need?    
  • 27. Snap  Challenge!   1.  Snap  a  photo  with  your  brand’s  logo     2.  Screenshot  and  Tweet  @WilsonRebrand  a   Snap  from  your  story     3.  I’ll  RT  with  a  S/O  AND  send  you  3  content   ideas  specific  to  your  business/industry  to   help  you  get  started.  
  • 28. Vicki  O’Neill   WILSON  rebranding   voneill@wilsonrebranding.com   o)    937.291.4899   m)  513.593.1195   wilsonrebrand   Snap  or  screenshot  to  add   by  Snapcode   OR   Add  by  username   Thank  you!   FOR  CONTENT  IDEAS!