This document provides guidance for new managers. It begins with congratulating and welcoming new managers. It then outlines various topics to help new managers succeed including what defines a first time manager, why new managers fail, what the company expects, manager roles and responsibilities, effective attitudes, building team spirit, decision making, communication skills, leadership tips, management styles, and positioning the manager as a chief problem solver. The document provides advice over 15 sections to help new managers in their new role.

1. 015 777 914
015 777 914 | 067 777 914 vichet_by@yahoo.com
អ្នកគ្រប់គ្រងកគ្រិតដំបូង
First Time Manager
ថ្ងៃទី១៦ ខែរីនា ឆ្
ន ំ២០២២
ធ្វើបទបង្ហ
ា ញធោយ៖ ធោក ប ៊ីវ
ិ ចិិគ្ត
គ្បធាននាយកោ
ា នបណ
្ ត ុះបណ្ត
ា ល

2. 2
Congratulation & Welcome
To
First Time Managers

3. 3
1. What is First
Time Manager?
2. Why do new
managers fail?
3. What the company
expects from a Manager?
4. Roles of a
Manager
5. Effective Attitude 6. Building
Team Spirit
7. Decision Making 8. Effective Communication
Skills
9. Leadership Tips for
First Time Managers
11. Tools to measure
effective of people
management
START
FINISH
10. Management Styles
3
CONTENTS

4. WHAT IS FIRST TIME MANAGER?
4
When people are put in a position
to manage others it is usually
reflective of their performance,
work ethic and acumen for leading
and helping others both directly
and indirectly.

5. WHY DO NEW MANAGERS FAIL?
Don’t move from
“Doer” to “ Leader” Poor ABC Model
Lack of information Don’t establish goals
Imitating other Poor capacity
Focusing on details
rather than goals
Making promises
you can’t
Don’t give
effective feedback
Holding back
5

6. WHAT THE COMPANY EXPECTS FROM A MANAGER?
6
Achieve the goal
Implement new programs
and methods
Stay aware of the big picture
Teach Effectively
Inform your people about
company policies & procedure
Make your own decisions

7. ROLES OF A MANAGER
7
Setting Goals
Managing Changes
Communication Skills
Delegation
Decision Making
Time Management
Motivation Training

8. EFFECTIVE ATTITUDE
8
Patience
Tolerance
Sensitivity
Empathy
Sense of humor
Decisiveness

9. BUILDING TEAM SPIRIT
9
Be genuine Ask good
questions
Talk, even about
the hard things
Follow through
on commitments
Let others
speaks first Face up to non-
performing players
Have fun, but
never at others’
expense
Be confidents
and dependable
Picture of
the future

10. DECISION MAKING
10
Be truly open-minded
Avoid taking sides
Recognize your own bias
Don’t let titles or prestige
influence your decisions
Avoid absolute wordings
in your decisions

11. DECISION MAKING
11
QUESTIONS TO ASK BEFORE MAKING DECISION
Sufficient
information?
Worst possible
result?
Right time to take
the decision?
Best person to
take this decision?

12. EFFECTIVE COMMUNICATION SKILLS
12
Present one
idea at a time
Keep it simple
and brief
Right tone, voice
and body language
Respond to the
emotions of people
Appreciate your
listeners concerns
Encourage listeners to
express themselves

13. LEADERSHIP TIPS FOR FIRST TIME MANAGERS
13
Keep learning &
Growing
Communicate
Clearly
Don’t rely only on
data and figures alone
Encourage Feedback
Know your bosses
expectations of you
Be Decisive
Help your Team see the
”Big Picture”
Don’t speak badly
about your predecessor
Be patient with
yourself

14. MANAGEMENT STYLES
14
Management By Objective (MBO)
Management By Mushroom (MBM)
Management By Bulldozer (MBB)
Management By Walking (MBW)
Management By Egoism (MBE)

15. “Manager is a Chief Problem Solver (CPS)”
15
3/30/2022