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V Simpson, Senior Project Manager CV, v2
Page 1 of 4
Vicci Simpson
READING, Berkshire RG5 3BJ
+44(0)7917 765194
viccisimpson@ntlworld.com
Professional Profile:
 A solutions-oriented senior infrastructure Project Manager with 15 years + experience. Excels at project
delivery throughout whole life-cycle, collaborating with dependency project streams, interfacing with
clients & third party suppliers, & deploying technology to deploy successful business led IT solutions.
 25 years of progressive experience in Communications, Infrastructure specialism & IT Change, focussing
primarily on infrastructure development & implementation, remediation of suppliers & client
relationship management; utilising project & programme management skills to enable teams to
implement focussed accommodation projects for the private & public sectors.
 Programme lead for public sector infrastructure projects, utilising wealth of experience to manage direct
& matrix teams of on/ off-shore teams to deliver a successful portfolio of medium to large projects.
Subject matter expert on government accounts, building successful teams to move the program from
pre-sales into delivery; from requirements gathering & process definition, through project
implementation to post-sales handover, all the while maintaining positive client relationships.
 A dedicated, self-motivated achiever who is committed to success & adept at managing multiple tasks in
a high pressured environment to time, quality & cost.
Key Skills & Attributes
Sales –programme pre sales, seeking opportunities to enhance the business profits by promotion of new
stakeholder initiatives & sales, adding pivotal success to the business.
Program Management – supplier engagement, inter project dependencies, business sign off, centre for
excellence, supplier remediation as required, commercial management of outsourcing agreement, contract
management, team working & engagement, looking for economies of scale with on/off shore teams within
the company, senior client engagement, understands the overall picture, the clients core business drivers &
the overall programme scope. Highlighting real & perceived risks to account Directors.
Project Management – Working with architects to produce sustainable Project Initiation & Requirements
documents, such as Project Change Requests & Work Orders. Managing the project through delivery;
maximising stakeholder engagement, identifying and mitigating risks, issues, dependencies, as well as
developing client & business obligations. Post project lessons learned reports, weekly/monthly reporting to
stakeholders at PM & client Project Boards. Maintaining business internal finance & commercial reviews &
minimising risk exposure under the contract. All projects under-pinned with Prince2 methodology.
Documentation & Sign Off – Ability to interpret high level requirements into low levelled detailed business
requirements, translating into functional & non-functional requirements, working through designs with
suppliers for implementation by technical teams. Obtained sign off from client & the business internal IT.
Communication – facilitate face to face & virtual meetings/workshops & communicate with technical (on/off
shore) & non-technical teams. Ability to present problems & solutions clearly & concisely to stakeholders at
all levels of business & client Project Boards, from diverse stakeholders groups to Senior Exec level.
Challenging & working with teams of stakeholders to ensure business requirements & outcomes are clearly
defined & worked through with no ambiguity. Collaborate with multi-disciplinary teams to drive project
forward to achieve required business outcomes, proven ability to work with demanding stakeholders &
manage conflict & achieve consensus.
Security – Government account BC Cleared, SC elapsed
How would colleagues/clients describe me?
Dedicated & dynamic. A resilient leader, who interprets project management as a balance of process whilst
getting the job delivered. A strong influencer & negotiator with a terrier instinct! A passionate programme
lead who is fun to work with & engages all to enjoy the dynamics of healthy team working, underpinning the
values of a positive work ethic.
V Simpson, Senior Project Manager CV, v2
Page 2 of 4
Career History:
Capgemini plc November 2013 – December 2014
Head hunted to return as a Contractor as the Senior Project Manager to lead the Accommodation
Programme on Capgemini Environment Agency government account.
Nov 13 - Jan 14 – Data-centre migration. Successfully project managed the closure of Environment Agency
(EA) Leeds data centre, including the relocation of 180 servers from the EA data centre into Capgemini data-
centre. Managing a team of 50+ architects & SME’s, including numerous third parties, the project was
identified as significantly increasing Capgemini IS revenue contribution, as delivered under cost. Project
regarded as highly successful by client (Gold Star account rating) – critical milestone sale completion on
building 3 days after servers relocated. Large project team involving multi-discipline resources &
stakeholders, with multiple third parties & supplier engagement.
Feb 14– Dec 14 - delivery of portfolio of medium to large Accommodation infrastructure projects within the
EA portfolio to reflect the £40m EA/DEFRA property rationalisation programme. Direct management of 3-20
PM's & SME's, focus for specialist knowledge & providing centre of excellence. Senior PM on Unified
Communication project, delivering upgraded WAN & LAN services to provide a stable platform for the rollout
of IP telephony. Close supplier management of Vodafone, BT & Openreach partners throughout project.
Self Employed Sports Massage Therapist (Part-Time) September 2012 - current
In September 2012 I took an opportunity to take redundancy from Capgemini & follow an ambition to utilise
my passion for sport & exercise. Having studied for 18 months whilst working full-time, qualified as a sport
& remedial soft tissue/massage therapist. That year, created own sports therapy practice, utilising significant
training & focussed on growing my client base.
My main practice is at home where I now have a client base of over 500 clients. The new business start-up
ensured utilisation of marketing & social media skills, including design & maintenance of my website, plus
gaining an understanding of SEO practices to maximise Google rankings. I run the business part time and
have scaled down my client choice to professionals. I am proud to boast one of my clients achieved World
Ranking in 3, 5 & 10,000m running in 2014 & like to think I have played a small part in his success.
Capgemini plc July 2010- September 2012
Working to the Projects Programme Director, initially as a senior Infrastructure Project Manager, latterly as
the Functional Lead for Accommodation. As well as all project delivery, my role was to mentor & provide
project specialism support (technical & process) within the Accommodation infrastructure team of 6 direct
PM’s & support parallel migration programmes, ensuring cross functional collaboration on the EA account
with all other programmes.
Functional Lead/ Program Manager August 2011 – September 2012
 Creation of & attendance at Functional Lead Programme Board with client senior Programme leads,
ensuring compliance with supplier & contractor financial timetables & processes.
 Ownership & development of key client relationships & identifying interdependencies for account
functional leads.
 Development, ownership & management of the contractor elements of the functional area
roadmap, ensuring accuracy of forecasting information for client & supplier planning.
 Accountability for successful delivery of all projects within the Accommodation Infrastructure team
to time, cost & quality.
 Risk & issue management, including escalation & remediation as required.
 Management of cross-project & cross-programme dependencies.
 Proactive management of resource requirements to ensure delivery milestones achieved.
V Simpson, Senior Project Manager CV, v2
Page 3 of 4
Senior Infrastructure Project Manager July 2010 – July 2011
 Responsible for the end to end delivery for voice & data network installation & migration of client’s
end user equipment for UK based EA account circa 320 sites.
 Delivery of highest profile infrastructure projects for the National Accommodation Delivery Program
for Capgemini on the EA account.
 First line direct contact for EA CEO/Chairman & support staff.
 Assist clients in developing strategy, developing business cases for central government funding,
collaboration on developing flexible working policies & providing flexible voice & data solutions to
provide the flexibility they need to adapt to changing business needs.
 Pre-program – developing strategy & developing business cases with client. PID’s & work order
production in readiness for commercial sign off.
 Building strong relationships with subject matter experts in engineering, architecture, security,
commercial, procurement, PMO, Service introduction & eco-system management.
 Design & implementation of sustainability targets & project scorecards for project launch.
 Contracts & commercial interpretation to ensure external Work Orders comply with schedules.
 Workshops/ meetings with suppliers: negotiate improved SLA’s/ pricing strategies, performance
remediation plans, implement WIP’s with RAG’s, work at an account level to improve relationships
between client & services provided.
 Environmental sustainability targets; all products analysed & designed to maximise on material and
design, target sustainable travel internally and with suppliers.
Projects included - Bristol 2010 New EA Head Office
 Two year project working with the EA Programme Director to produce a new building circa £2m –
project managed & delivered from base design to staff migration & closure of 3 offices following
migration. Completing within budget, to quality & on-time (within some aggressive deadlines), the
IT construction & build of the HQ in Bristol, involved the migration of 1200 users from legacy offices
& the closure of those 3 offices within sustainable targets.
 Smaller scale projects circa £100-£250k fit out – generally running 1-2 larger delivery projects,
interjected with 5 projects at pre-delivery & 5-10 small-medium projects in delivery.
Environment Agency March 2000 – June 2010
2006 – 2010 : Senior Project Manager
 Principal lead with EA Corporate Assets, contributing to define National Accommodation Programme
& strategies to define full programme for next 8 years.
 Identification of strategic & tactical work & ensured projects were managed to standards &
integrated to service management.
 Management of project delivery team nationally.
 Subject matter expert for H&S.
 Recruitment of new staff & team management
2003 – 2005 : Project Manager
 Development of the EA’s National Acco. Strategy. Setting up a team, mentoring & supporting to
deliver new projects to align with the strategy plus implementing Windows upgrade programmes.
 Project delivery – largest new build project (£1m IT) for EA in a new eco-building in Wallingford
(Bream Excellent), providing a modern IT central SE office aligned with flexible working principles for
450 staff. Closure of 3 other offices & migration of services to new infrastructure platforms.
 Enablement of the EA’s key environmental strategies through consultation, advice & promotion of
flexible IT solutions to meet the needs of employees on the front line.
 Responsible for the analysis, development, review & implementation of both new & existing
Technical & Non-Technical business processes.
 Responsible for the proposal of flexible working solutions to meet the EA’s changing way of working
including new wireless solutions, flexible telephony, remote working & flexible desktop solutions.
 Manage all office moves, new build developments & the decommissioning of existing buildings
within the EA’s estate & project delivery of all IT infrastructure voice & data.
V Simpson, Senior Project Manager CV, v2
Page 4 of 4
2000 – 2003 : Senior System Engineer – Projects
Set up IBU for transformation projects. Responsible for finding & creating business opportunities, securing
funding & IT resource (infrastructure).
1999-2000: Left EA to spend time with my (then) young children & new baby to address poor work/life
balance. In early 2000, the EA approached me to return to work to develop a new projects team.
National Rivers Authority (NRA) 1992 - 1998
1994-1998 – Customer Liaison Manager
The NRA merged with Waste Regulation & HM Inspectorate of Pollution to form the Environment Agency,
changing business focus. Integral to the senior projects team; assisted in migration of services & providing
directional focus for merger of 3 government bodies.
Other employment history
1992-1994 – National Rivers Authority – Regional Service Desk Manager (13,000+ users)
1990-1992 – British Telecom plc – Billing Despatch Group Supervisor
1988-1990 – Necessities Office Furniture - Branch Manager
1987- 1988 - Universal Office Supplies - Stationery Buyer
1985-1987 – Foster Wheeler Energy Ltd - Electrical Buyer
Primary Supplier Engagement
Cable & Wireless, Kingston Communications now K-Com, Siemens, Vodafone, Openreach, BT Global services,
BT Engage IT, Networks First, HP, Canon, Computacenter.
Skills & Training programme:
External Qualifications
ITIL Foundation V2 – 2008
Effective CV Writing – 2008
Manual Handling – 2006
Electrical Safety Training – 2006
First Aid in the Workplace – 2012
Prince 2 Foundation & Practitioner – 2008
Sport & Remedial Massage BTEC L5 – 2012
Seated Acupressure CFeH – June 2013
Internal Qualifications
Team Leader programme – 1996-1998
Managing People & Performance 1998
Project Management for EA – Parity 1999
Effective Workplace Stress for Managers - 2000
Effective Risk Management - 2001
Negotiation Skills - 2000
Strategic Account Planning - 2010
Major Account Management – 2011
Commercial Management Training - 2014
Education
1978-1983 Langtree Comprehensive School, Woodcote, Oxford
8 ‘O’ levels
1983-1985 Kings James College, Henley-on-Thames, Berkshire
‘A’ levels – English Language, Literature & Classic Civilisation
1994-1995 Reading College
HNC in Business & Finance – Distinction
A little bit about me
I like to be outdoors, am a keen gardener & love most sports. In the winter my passion is skiing, from Spring
my passion swaps to surfing, which incidentally I am appalling at but keep trying. I keep a small caravan in
North Devon so I can pursue this hobby with family & friends whenever possible. I walk several miles each
day & my ’50 year’ winter target is to walk the whole of the SW coast path with my dog Lulu.

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V Simpson Senior Project Manager Resume v 2

  • 1. V Simpson, Senior Project Manager CV, v2 Page 1 of 4 Vicci Simpson READING, Berkshire RG5 3BJ +44(0)7917 765194 viccisimpson@ntlworld.com Professional Profile:  A solutions-oriented senior infrastructure Project Manager with 15 years + experience. Excels at project delivery throughout whole life-cycle, collaborating with dependency project streams, interfacing with clients & third party suppliers, & deploying technology to deploy successful business led IT solutions.  25 years of progressive experience in Communications, Infrastructure specialism & IT Change, focussing primarily on infrastructure development & implementation, remediation of suppliers & client relationship management; utilising project & programme management skills to enable teams to implement focussed accommodation projects for the private & public sectors.  Programme lead for public sector infrastructure projects, utilising wealth of experience to manage direct & matrix teams of on/ off-shore teams to deliver a successful portfolio of medium to large projects. Subject matter expert on government accounts, building successful teams to move the program from pre-sales into delivery; from requirements gathering & process definition, through project implementation to post-sales handover, all the while maintaining positive client relationships.  A dedicated, self-motivated achiever who is committed to success & adept at managing multiple tasks in a high pressured environment to time, quality & cost. Key Skills & Attributes Sales –programme pre sales, seeking opportunities to enhance the business profits by promotion of new stakeholder initiatives & sales, adding pivotal success to the business. Program Management – supplier engagement, inter project dependencies, business sign off, centre for excellence, supplier remediation as required, commercial management of outsourcing agreement, contract management, team working & engagement, looking for economies of scale with on/off shore teams within the company, senior client engagement, understands the overall picture, the clients core business drivers & the overall programme scope. Highlighting real & perceived risks to account Directors. Project Management – Working with architects to produce sustainable Project Initiation & Requirements documents, such as Project Change Requests & Work Orders. Managing the project through delivery; maximising stakeholder engagement, identifying and mitigating risks, issues, dependencies, as well as developing client & business obligations. Post project lessons learned reports, weekly/monthly reporting to stakeholders at PM & client Project Boards. Maintaining business internal finance & commercial reviews & minimising risk exposure under the contract. All projects under-pinned with Prince2 methodology. Documentation & Sign Off – Ability to interpret high level requirements into low levelled detailed business requirements, translating into functional & non-functional requirements, working through designs with suppliers for implementation by technical teams. Obtained sign off from client & the business internal IT. Communication – facilitate face to face & virtual meetings/workshops & communicate with technical (on/off shore) & non-technical teams. Ability to present problems & solutions clearly & concisely to stakeholders at all levels of business & client Project Boards, from diverse stakeholders groups to Senior Exec level. Challenging & working with teams of stakeholders to ensure business requirements & outcomes are clearly defined & worked through with no ambiguity. Collaborate with multi-disciplinary teams to drive project forward to achieve required business outcomes, proven ability to work with demanding stakeholders & manage conflict & achieve consensus. Security – Government account BC Cleared, SC elapsed How would colleagues/clients describe me? Dedicated & dynamic. A resilient leader, who interprets project management as a balance of process whilst getting the job delivered. A strong influencer & negotiator with a terrier instinct! A passionate programme lead who is fun to work with & engages all to enjoy the dynamics of healthy team working, underpinning the values of a positive work ethic.
  • 2. V Simpson, Senior Project Manager CV, v2 Page 2 of 4 Career History: Capgemini plc November 2013 – December 2014 Head hunted to return as a Contractor as the Senior Project Manager to lead the Accommodation Programme on Capgemini Environment Agency government account. Nov 13 - Jan 14 – Data-centre migration. Successfully project managed the closure of Environment Agency (EA) Leeds data centre, including the relocation of 180 servers from the EA data centre into Capgemini data- centre. Managing a team of 50+ architects & SME’s, including numerous third parties, the project was identified as significantly increasing Capgemini IS revenue contribution, as delivered under cost. Project regarded as highly successful by client (Gold Star account rating) – critical milestone sale completion on building 3 days after servers relocated. Large project team involving multi-discipline resources & stakeholders, with multiple third parties & supplier engagement. Feb 14– Dec 14 - delivery of portfolio of medium to large Accommodation infrastructure projects within the EA portfolio to reflect the £40m EA/DEFRA property rationalisation programme. Direct management of 3-20 PM's & SME's, focus for specialist knowledge & providing centre of excellence. Senior PM on Unified Communication project, delivering upgraded WAN & LAN services to provide a stable platform for the rollout of IP telephony. Close supplier management of Vodafone, BT & Openreach partners throughout project. Self Employed Sports Massage Therapist (Part-Time) September 2012 - current In September 2012 I took an opportunity to take redundancy from Capgemini & follow an ambition to utilise my passion for sport & exercise. Having studied for 18 months whilst working full-time, qualified as a sport & remedial soft tissue/massage therapist. That year, created own sports therapy practice, utilising significant training & focussed on growing my client base. My main practice is at home where I now have a client base of over 500 clients. The new business start-up ensured utilisation of marketing & social media skills, including design & maintenance of my website, plus gaining an understanding of SEO practices to maximise Google rankings. I run the business part time and have scaled down my client choice to professionals. I am proud to boast one of my clients achieved World Ranking in 3, 5 & 10,000m running in 2014 & like to think I have played a small part in his success. Capgemini plc July 2010- September 2012 Working to the Projects Programme Director, initially as a senior Infrastructure Project Manager, latterly as the Functional Lead for Accommodation. As well as all project delivery, my role was to mentor & provide project specialism support (technical & process) within the Accommodation infrastructure team of 6 direct PM’s & support parallel migration programmes, ensuring cross functional collaboration on the EA account with all other programmes. Functional Lead/ Program Manager August 2011 – September 2012  Creation of & attendance at Functional Lead Programme Board with client senior Programme leads, ensuring compliance with supplier & contractor financial timetables & processes.  Ownership & development of key client relationships & identifying interdependencies for account functional leads.  Development, ownership & management of the contractor elements of the functional area roadmap, ensuring accuracy of forecasting information for client & supplier planning.  Accountability for successful delivery of all projects within the Accommodation Infrastructure team to time, cost & quality.  Risk & issue management, including escalation & remediation as required.  Management of cross-project & cross-programme dependencies.  Proactive management of resource requirements to ensure delivery milestones achieved.
  • 3. V Simpson, Senior Project Manager CV, v2 Page 3 of 4 Senior Infrastructure Project Manager July 2010 – July 2011  Responsible for the end to end delivery for voice & data network installation & migration of client’s end user equipment for UK based EA account circa 320 sites.  Delivery of highest profile infrastructure projects for the National Accommodation Delivery Program for Capgemini on the EA account.  First line direct contact for EA CEO/Chairman & support staff.  Assist clients in developing strategy, developing business cases for central government funding, collaboration on developing flexible working policies & providing flexible voice & data solutions to provide the flexibility they need to adapt to changing business needs.  Pre-program – developing strategy & developing business cases with client. PID’s & work order production in readiness for commercial sign off.  Building strong relationships with subject matter experts in engineering, architecture, security, commercial, procurement, PMO, Service introduction & eco-system management.  Design & implementation of sustainability targets & project scorecards for project launch.  Contracts & commercial interpretation to ensure external Work Orders comply with schedules.  Workshops/ meetings with suppliers: negotiate improved SLA’s/ pricing strategies, performance remediation plans, implement WIP’s with RAG’s, work at an account level to improve relationships between client & services provided.  Environmental sustainability targets; all products analysed & designed to maximise on material and design, target sustainable travel internally and with suppliers. Projects included - Bristol 2010 New EA Head Office  Two year project working with the EA Programme Director to produce a new building circa £2m – project managed & delivered from base design to staff migration & closure of 3 offices following migration. Completing within budget, to quality & on-time (within some aggressive deadlines), the IT construction & build of the HQ in Bristol, involved the migration of 1200 users from legacy offices & the closure of those 3 offices within sustainable targets.  Smaller scale projects circa £100-£250k fit out – generally running 1-2 larger delivery projects, interjected with 5 projects at pre-delivery & 5-10 small-medium projects in delivery. Environment Agency March 2000 – June 2010 2006 – 2010 : Senior Project Manager  Principal lead with EA Corporate Assets, contributing to define National Accommodation Programme & strategies to define full programme for next 8 years.  Identification of strategic & tactical work & ensured projects were managed to standards & integrated to service management.  Management of project delivery team nationally.  Subject matter expert for H&S.  Recruitment of new staff & team management 2003 – 2005 : Project Manager  Development of the EA’s National Acco. Strategy. Setting up a team, mentoring & supporting to deliver new projects to align with the strategy plus implementing Windows upgrade programmes.  Project delivery – largest new build project (£1m IT) for EA in a new eco-building in Wallingford (Bream Excellent), providing a modern IT central SE office aligned with flexible working principles for 450 staff. Closure of 3 other offices & migration of services to new infrastructure platforms.  Enablement of the EA’s key environmental strategies through consultation, advice & promotion of flexible IT solutions to meet the needs of employees on the front line.  Responsible for the analysis, development, review & implementation of both new & existing Technical & Non-Technical business processes.  Responsible for the proposal of flexible working solutions to meet the EA’s changing way of working including new wireless solutions, flexible telephony, remote working & flexible desktop solutions.  Manage all office moves, new build developments & the decommissioning of existing buildings within the EA’s estate & project delivery of all IT infrastructure voice & data.
  • 4. V Simpson, Senior Project Manager CV, v2 Page 4 of 4 2000 – 2003 : Senior System Engineer – Projects Set up IBU for transformation projects. Responsible for finding & creating business opportunities, securing funding & IT resource (infrastructure). 1999-2000: Left EA to spend time with my (then) young children & new baby to address poor work/life balance. In early 2000, the EA approached me to return to work to develop a new projects team. National Rivers Authority (NRA) 1992 - 1998 1994-1998 – Customer Liaison Manager The NRA merged with Waste Regulation & HM Inspectorate of Pollution to form the Environment Agency, changing business focus. Integral to the senior projects team; assisted in migration of services & providing directional focus for merger of 3 government bodies. Other employment history 1992-1994 – National Rivers Authority – Regional Service Desk Manager (13,000+ users) 1990-1992 – British Telecom plc – Billing Despatch Group Supervisor 1988-1990 – Necessities Office Furniture - Branch Manager 1987- 1988 - Universal Office Supplies - Stationery Buyer 1985-1987 – Foster Wheeler Energy Ltd - Electrical Buyer Primary Supplier Engagement Cable & Wireless, Kingston Communications now K-Com, Siemens, Vodafone, Openreach, BT Global services, BT Engage IT, Networks First, HP, Canon, Computacenter. Skills & Training programme: External Qualifications ITIL Foundation V2 – 2008 Effective CV Writing – 2008 Manual Handling – 2006 Electrical Safety Training – 2006 First Aid in the Workplace – 2012 Prince 2 Foundation & Practitioner – 2008 Sport & Remedial Massage BTEC L5 – 2012 Seated Acupressure CFeH – June 2013 Internal Qualifications Team Leader programme – 1996-1998 Managing People & Performance 1998 Project Management for EA – Parity 1999 Effective Workplace Stress for Managers - 2000 Effective Risk Management - 2001 Negotiation Skills - 2000 Strategic Account Planning - 2010 Major Account Management – 2011 Commercial Management Training - 2014 Education 1978-1983 Langtree Comprehensive School, Woodcote, Oxford 8 ‘O’ levels 1983-1985 Kings James College, Henley-on-Thames, Berkshire ‘A’ levels – English Language, Literature & Classic Civilisation 1994-1995 Reading College HNC in Business & Finance – Distinction A little bit about me I like to be outdoors, am a keen gardener & love most sports. In the winter my passion is skiing, from Spring my passion swaps to surfing, which incidentally I am appalling at but keep trying. I keep a small caravan in North Devon so I can pursue this hobby with family & friends whenever possible. I walk several miles each day & my ’50 year’ winter target is to walk the whole of the SW coast path with my dog Lulu.