1. V Simpson, Senior Project Manager CV, v2
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Vicci Simpson
READING, Berkshire RG5 3BJ
+44(0)7917 765194
viccisimpson@ntlworld.com
Professional Profile:
A solutions-oriented senior infrastructure Project Manager with 15 years + experience. Excels at project
delivery throughout whole life-cycle, collaborating with dependency project streams, interfacing with
clients & third party suppliers, & deploying technology to deploy successful business led IT solutions.
25 years of progressive experience in Communications, Infrastructure specialism & IT Change, focussing
primarily on infrastructure development & implementation, remediation of suppliers & client
relationship management; utilising project & programme management skills to enable teams to
implement focussed accommodation projects for the private & public sectors.
Programme lead for public sector infrastructure projects, utilising wealth of experience to manage direct
& matrix teams of on/ off-shore teams to deliver a successful portfolio of medium to large projects.
Subject matter expert on government accounts, building successful teams to move the program from
pre-sales into delivery; from requirements gathering & process definition, through project
implementation to post-sales handover, all the while maintaining positive client relationships.
A dedicated, self-motivated achiever who is committed to success & adept at managing multiple tasks in
a high pressured environment to time, quality & cost.
Key Skills & Attributes
Sales –programme pre sales, seeking opportunities to enhance the business profits by promotion of new
stakeholder initiatives & sales, adding pivotal success to the business.
Program Management – supplier engagement, inter project dependencies, business sign off, centre for
excellence, supplier remediation as required, commercial management of outsourcing agreement, contract
management, team working & engagement, looking for economies of scale with on/off shore teams within
the company, senior client engagement, understands the overall picture, the clients core business drivers &
the overall programme scope. Highlighting real & perceived risks to account Directors.
Project Management – Working with architects to produce sustainable Project Initiation & Requirements
documents, such as Project Change Requests & Work Orders. Managing the project through delivery;
maximising stakeholder engagement, identifying and mitigating risks, issues, dependencies, as well as
developing client & business obligations. Post project lessons learned reports, weekly/monthly reporting to
stakeholders at PM & client Project Boards. Maintaining business internal finance & commercial reviews &
minimising risk exposure under the contract. All projects under-pinned with Prince2 methodology.
Documentation & Sign Off – Ability to interpret high level requirements into low levelled detailed business
requirements, translating into functional & non-functional requirements, working through designs with
suppliers for implementation by technical teams. Obtained sign off from client & the business internal IT.
Communication – facilitate face to face & virtual meetings/workshops & communicate with technical (on/off
shore) & non-technical teams. Ability to present problems & solutions clearly & concisely to stakeholders at
all levels of business & client Project Boards, from diverse stakeholders groups to Senior Exec level.
Challenging & working with teams of stakeholders to ensure business requirements & outcomes are clearly
defined & worked through with no ambiguity. Collaborate with multi-disciplinary teams to drive project
forward to achieve required business outcomes, proven ability to work with demanding stakeholders &
manage conflict & achieve consensus.
Security – Government account BC Cleared, SC elapsed
How would colleagues/clients describe me?
Dedicated & dynamic. A resilient leader, who interprets project management as a balance of process whilst
getting the job delivered. A strong influencer & negotiator with a terrier instinct! A passionate programme
lead who is fun to work with & engages all to enjoy the dynamics of healthy team working, underpinning the
values of a positive work ethic.
2. V Simpson, Senior Project Manager CV, v2
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Career History:
Capgemini plc November 2013 – December 2014
Head hunted to return as a Contractor as the Senior Project Manager to lead the Accommodation
Programme on Capgemini Environment Agency government account.
Nov 13 - Jan 14 – Data-centre migration. Successfully project managed the closure of Environment Agency
(EA) Leeds data centre, including the relocation of 180 servers from the EA data centre into Capgemini data-
centre. Managing a team of 50+ architects & SME’s, including numerous third parties, the project was
identified as significantly increasing Capgemini IS revenue contribution, as delivered under cost. Project
regarded as highly successful by client (Gold Star account rating) – critical milestone sale completion on
building 3 days after servers relocated. Large project team involving multi-discipline resources &
stakeholders, with multiple third parties & supplier engagement.
Feb 14– Dec 14 - delivery of portfolio of medium to large Accommodation infrastructure projects within the
EA portfolio to reflect the £40m EA/DEFRA property rationalisation programme. Direct management of 3-20
PM's & SME's, focus for specialist knowledge & providing centre of excellence. Senior PM on Unified
Communication project, delivering upgraded WAN & LAN services to provide a stable platform for the rollout
of IP telephony. Close supplier management of Vodafone, BT & Openreach partners throughout project.
Self Employed Sports Massage Therapist (Part-Time) September 2012 - current
In September 2012 I took an opportunity to take redundancy from Capgemini & follow an ambition to utilise
my passion for sport & exercise. Having studied for 18 months whilst working full-time, qualified as a sport
& remedial soft tissue/massage therapist. That year, created own sports therapy practice, utilising significant
training & focussed on growing my client base.
My main practice is at home where I now have a client base of over 500 clients. The new business start-up
ensured utilisation of marketing & social media skills, including design & maintenance of my website, plus
gaining an understanding of SEO practices to maximise Google rankings. I run the business part time and
have scaled down my client choice to professionals. I am proud to boast one of my clients achieved World
Ranking in 3, 5 & 10,000m running in 2014 & like to think I have played a small part in his success.
Capgemini plc July 2010- September 2012
Working to the Projects Programme Director, initially as a senior Infrastructure Project Manager, latterly as
the Functional Lead for Accommodation. As well as all project delivery, my role was to mentor & provide
project specialism support (technical & process) within the Accommodation infrastructure team of 6 direct
PM’s & support parallel migration programmes, ensuring cross functional collaboration on the EA account
with all other programmes.
Functional Lead/ Program Manager August 2011 – September 2012
Creation of & attendance at Functional Lead Programme Board with client senior Programme leads,
ensuring compliance with supplier & contractor financial timetables & processes.
Ownership & development of key client relationships & identifying interdependencies for account
functional leads.
Development, ownership & management of the contractor elements of the functional area
roadmap, ensuring accuracy of forecasting information for client & supplier planning.
Accountability for successful delivery of all projects within the Accommodation Infrastructure team
to time, cost & quality.
Risk & issue management, including escalation & remediation as required.
Management of cross-project & cross-programme dependencies.
Proactive management of resource requirements to ensure delivery milestones achieved.
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Senior Infrastructure Project Manager July 2010 – July 2011
Responsible for the end to end delivery for voice & data network installation & migration of client’s
end user equipment for UK based EA account circa 320 sites.
Delivery of highest profile infrastructure projects for the National Accommodation Delivery Program
for Capgemini on the EA account.
First line direct contact for EA CEO/Chairman & support staff.
Assist clients in developing strategy, developing business cases for central government funding,
collaboration on developing flexible working policies & providing flexible voice & data solutions to
provide the flexibility they need to adapt to changing business needs.
Pre-program – developing strategy & developing business cases with client. PID’s & work order
production in readiness for commercial sign off.
Building strong relationships with subject matter experts in engineering, architecture, security,
commercial, procurement, PMO, Service introduction & eco-system management.
Design & implementation of sustainability targets & project scorecards for project launch.
Contracts & commercial interpretation to ensure external Work Orders comply with schedules.
Workshops/ meetings with suppliers: negotiate improved SLA’s/ pricing strategies, performance
remediation plans, implement WIP’s with RAG’s, work at an account level to improve relationships
between client & services provided.
Environmental sustainability targets; all products analysed & designed to maximise on material and
design, target sustainable travel internally and with suppliers.
Projects included - Bristol 2010 New EA Head Office
Two year project working with the EA Programme Director to produce a new building circa £2m –
project managed & delivered from base design to staff migration & closure of 3 offices following
migration. Completing within budget, to quality & on-time (within some aggressive deadlines), the
IT construction & build of the HQ in Bristol, involved the migration of 1200 users from legacy offices
& the closure of those 3 offices within sustainable targets.
Smaller scale projects circa £100-£250k fit out – generally running 1-2 larger delivery projects,
interjected with 5 projects at pre-delivery & 5-10 small-medium projects in delivery.
Environment Agency March 2000 – June 2010
2006 – 2010 : Senior Project Manager
Principal lead with EA Corporate Assets, contributing to define National Accommodation Programme
& strategies to define full programme for next 8 years.
Identification of strategic & tactical work & ensured projects were managed to standards &
integrated to service management.
Management of project delivery team nationally.
Subject matter expert for H&S.
Recruitment of new staff & team management
2003 – 2005 : Project Manager
Development of the EA’s National Acco. Strategy. Setting up a team, mentoring & supporting to
deliver new projects to align with the strategy plus implementing Windows upgrade programmes.
Project delivery – largest new build project (£1m IT) for EA in a new eco-building in Wallingford
(Bream Excellent), providing a modern IT central SE office aligned with flexible working principles for
450 staff. Closure of 3 other offices & migration of services to new infrastructure platforms.
Enablement of the EA’s key environmental strategies through consultation, advice & promotion of
flexible IT solutions to meet the needs of employees on the front line.
Responsible for the analysis, development, review & implementation of both new & existing
Technical & Non-Technical business processes.
Responsible for the proposal of flexible working solutions to meet the EA’s changing way of working
including new wireless solutions, flexible telephony, remote working & flexible desktop solutions.
Manage all office moves, new build developments & the decommissioning of existing buildings
within the EA’s estate & project delivery of all IT infrastructure voice & data.
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2000 – 2003 : Senior System Engineer – Projects
Set up IBU for transformation projects. Responsible for finding & creating business opportunities, securing
funding & IT resource (infrastructure).
1999-2000: Left EA to spend time with my (then) young children & new baby to address poor work/life
balance. In early 2000, the EA approached me to return to work to develop a new projects team.
National Rivers Authority (NRA) 1992 - 1998
1994-1998 – Customer Liaison Manager
The NRA merged with Waste Regulation & HM Inspectorate of Pollution to form the Environment Agency,
changing business focus. Integral to the senior projects team; assisted in migration of services & providing
directional focus for merger of 3 government bodies.
Other employment history
1992-1994 – National Rivers Authority – Regional Service Desk Manager (13,000+ users)
1990-1992 – British Telecom plc – Billing Despatch Group Supervisor
1988-1990 – Necessities Office Furniture - Branch Manager
1987- 1988 - Universal Office Supplies - Stationery Buyer
1985-1987 – Foster Wheeler Energy Ltd - Electrical Buyer
Primary Supplier Engagement
Cable & Wireless, Kingston Communications now K-Com, Siemens, Vodafone, Openreach, BT Global services,
BT Engage IT, Networks First, HP, Canon, Computacenter.
Skills & Training programme:
External Qualifications
ITIL Foundation V2 – 2008
Effective CV Writing – 2008
Manual Handling – 2006
Electrical Safety Training – 2006
First Aid in the Workplace – 2012
Prince 2 Foundation & Practitioner – 2008
Sport & Remedial Massage BTEC L5 – 2012
Seated Acupressure CFeH – June 2013
Internal Qualifications
Team Leader programme – 1996-1998
Managing People & Performance 1998
Project Management for EA – Parity 1999
Effective Workplace Stress for Managers - 2000
Effective Risk Management - 2001
Negotiation Skills - 2000
Strategic Account Planning - 2010
Major Account Management – 2011
Commercial Management Training - 2014
Education
1978-1983 Langtree Comprehensive School, Woodcote, Oxford
8 ‘O’ levels
1983-1985 Kings James College, Henley-on-Thames, Berkshire
‘A’ levels – English Language, Literature & Classic Civilisation
1994-1995 Reading College
HNC in Business & Finance – Distinction
A little bit about me
I like to be outdoors, am a keen gardener & love most sports. In the winter my passion is skiing, from Spring
my passion swaps to surfing, which incidentally I am appalling at but keep trying. I keep a small caravan in
North Devon so I can pursue this hobby with family & friends whenever possible. I walk several miles each
day & my ’50 year’ winter target is to walk the whole of the SW coast path with my dog Lulu.