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Advanced human interfaces, the underestimated enabler for innovation (by Bert Braeckman)

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Based on demonstrations and cases you’ll explore the future impact on new interface technologies like gesture, augmented and virtual reality. Douglas Engelbart developed the computer mouse in the ’60s. It was the first in a list of human interface technologies that revolutionized the way we interact with ICT. What’s the next big thing?

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Advanced human interfaces, the underestimated enabler for innovation (by Bert Braeckman)

  1. 1. 5.2 Advanced human interfaces: the underestimated enabler for innovation 1 CONFIDENTIAL Template Innovation Day 2019CONFIDENTIAL ADVANCED HUMAN INTERFACES: THE UNDERESTIMATED ENABLER FOR INNOVATION Bert Braeckman Consultant PhysicsLab bert.braeckman@verhaert.com TRACK 5 MyTechnology
  2. 2. 5.2 Advanced human interfaces: the underestimated enabler for innovation 2 CONFIDENTIAL INTRODUCTION All interfaces have as main goal to make information sharing more easy. Input Output Feedback Interface Control
  3. 3. 5.2 Advanced human interfaces: the underestimated enabler for innovation 3 CONFIDENTIAL ABOUT SLIDESHOWS Greek agora Stained glass “If it ain’t broke, don’t fix it.”
  4. 4. 5.2 Advanced human interfaces: the underestimated enabler for innovation 4 CONFIDENTIAL SIMPLE INTERFACES mechanical switch • Goal = make information exchange easy & efficient.
  5. 5. 5.2 Advanced human interfaces: the underestimated enabler for innovation 5 CONFIDENTIAL FIRST COMPUTERS: BATCH INTERFACE • First computers had limited computing power • Interfaces were considered overhead • No real time interaction Keypunch Punched cards batch interface
  6. 6. 5.2 Advanced human interfaces: the underestimated enabler for innovation 6 CONFIDENTIAL APOLLO GUIDANCE COMPUTER
  7. 7. 5.2 Advanced human interfaces: the underestimated enabler for innovation 7 CONFIDENTIAL COMMAND-LINE INTERFACE • Decrease in turnaround time from days to seconds Teleprinter MS-DOS • Rise of video displays → reduced latency → bottleneck is not the technology anymore... but the user itself!
  8. 8. 5.2 Advanced human interfaces: the underestimated enabler for innovation 8 CONFIDENTIAL DOUGLAS ENGELBART (1968) • Number crunching → information sharing & communication • ‘Mother of all demos’: • Graphical user interface • Text processing (word) • Hyperlinks • Windows • Video conferencing First mouse
  9. 9. 5.2 Advanced human interfaces: the underestimated enabler for innovation 9 CONFIDENTIAL IVAN SUTHERLAND (1963) SketchPad • First interactive ‘tablet’ • Predecessor of computer graphics & CAD
  10. 10. 5.2 Advanced human interfaces: the underestimated enabler for innovation 10 CONFIDENTIAL 1970s – 1980s First ‘personal’ computer: Xerox Alto (1973) WYSIWYG Steve Jobs (1984)
  11. 11. 5.2 Advanced human interfaces: the underestimated enabler for innovation 11 CONFIDENTIAL GUIDELINES FOR UI DESIGN
  12. 12. 5.2 Advanced human interfaces: the underestimated enabler for innovation 12 CONFIDENTIAL WHY ARE ADVANCED INTERFACES NEEDED? • We live in a complex world where everything is measured & monitored. • There is need for smart interfaces that filter the data & present the user with the required information on the right time & in the right format earth observation & weather modellingsatellite navigation
  13. 13. 5.2 Advanced human interfaces: the underestimated enabler for innovation 13 CONFIDENTIAL GUIDELINES FOR UI DESIGN Clarity Interface Concision Familiarity Responsiveness EfficiencyForgiveness Aesthetics Experience
  14. 14. 5.2 Advanced human interfaces: the underestimated enabler for innovation 14 CONFIDENTIAL UI FAILURES Nokia N Gage OQO Model 1 Feasibility Utility Desirability Usability Allowance Differentiating capacity Think human centered, technology enabled, and business focused.
  15. 15. 5.2 Advanced human interfaces: the underestimated enabler for innovation 15 CONFIDENTIAL THE BEST INTERFACES ARE AROUND US Knobs Buttons Switches Levers and handles → Digital interfaces use the same language
  16. 16. 5.2 Advanced human interfaces: the underestimated enabler for innovation 16 CONFIDENTIAL “User interfaces are like jokes. If you have to explain them, they are not good.” Martin Leblanc, iconfinder.com
  17. 17. 5.2 Advanced human interfaces: the underestimated enabler for innovation 17 CONFIDENTIAL INTUITIVENESS VS. LEARNING • Keyboards: Tactile WYSIWYG Feedback You have to learn how to type Good interfaces are not always intuitive & can have a learning curve
  18. 18. 5.2 Advanced human interfaces: the underestimated enabler for innovation 18 CONFIDENTIAL TOUCH SCREENS VS. KEYBOARDS E. Hoggan et al., ‘Investigating the effectiveness of tactile feedback mobile touchscreens, CHI Proc. (2008) 1573 Touch screens offer flexibility and allow for slim products Not (yet) tactile enough Not good for typing text Cannot be used everywhere
  19. 19. 5.2 Advanced human interfaces: the underestimated enabler for innovation 19 CONFIDENTIAL VOICE INTERFACES Hands-free, no visual cues needed → safer in many applications When they are implemented smart → very efficient interface When not implemented well → user frustration & rejection Amazon Echo Dot 3
  20. 20. 5.2 Advanced human interfaces: the underestimated enabler for innovation 20 CONFIDENTIAL VOICE INTERFACES Discoverable Voice Interface Predictable Accessible Flexible Visible Privacy • Voice interfaces are still not that mainstream → they are difficult to design
  21. 21. 5.2 Advanced human interfaces: the underestimated enabler for innovation 21 CONFIDENTIAL “Any sufficiently advanced technology is indistinguishable from magic.” Arthur C. Clarke (1973)
  22. 22. 5.2 Advanced human interfaces: the underestimated enabler for innovation 22 CONFIDENTIAL MODERN ERA Minority Report (2002) A good interface must not look cool, it must be practical to use.
  23. 23. 5.2 Advanced human interfaces: the underestimated enabler for innovation 23 CONFIDENTIAL GESTURES Structured light cameraNintendo Wii User experience Users lack self-awareness Social acceptance Hardware is ready Software is ready
  24. 24. 5.2 Advanced human interfaces: the underestimated enabler for innovation 24 CONFIDENTIAL FEEDBACK
  25. 25. 5.2 Advanced human interfaces: the underestimated enabler for innovation 25 CONFIDENTIAL FEEDBACK • Feedback improves the efficiency and user experience. • Touch screens & gesture interfaces lack tactility. • Haptic feedback (haptikos = to be able to touch) Tactile display (Paul Bach-y-Rita, 1960) Vibrating phone (Bell Labs, 1970) Aura Interactor force-feedback vest (1990) sound visualtouch
  26. 26. 5.2 Advanced human interfaces: the underestimated enabler for innovation 26 CONFIDENTIAL HAPTIC FEEDBACK Contact haptics Non-contact haptics
  27. 27. 5.2 Advanced human interfaces: the underestimated enabler for innovation 27 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK Disney Aireal Air vortices Focused ultrasound
  28. 28. 5.2 Advanced human interfaces: the underestimated enabler for innovation 28 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK Adaptive circle Hand scan Rotating point (dial) Constant circle
  29. 29. 5.2 Advanced human interfaces: the underestimated enabler for innovation 29 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK responds to acoustic pressure ~ 200 Hz
  30. 30. 5.2 Advanced human interfaces: the underestimated enabler for innovation 30 CONFIDENTIAL APPLICATIONS OF MID-AIR HAPTIC FEEDBACK MARKETS AND MARKETS: The haptic technology market is expected to be valued at USD 19.55 Billion by 2022. Applications: Automotive & Transportation, Consumer Electronics, Healthcare, Gaming, Engineering, Education & Research IdTechEx: The report finds that the haptics industry will be worth $2.8bn by 2027. Markets: consumer electronics, medical, automotive, home appliance OBRC: The global haptics technology market is anticipated to reach $29.84 Billion by 2022. Significant applications in smartphones, tablets, wearables, gaming devices of haptic technology is set to drive the global haptic technology market for the forecasted period.
  31. 31. 5.2 Advanced human interfaces: the underestimated enabler for innovation 31 CONFIDENTIAL MID-AIR HAPTIC FEEDBACK @ Haptic asteroids Home appliance demo
  32. 32. 5.2 Advanced human interfaces: the underestimated enabler for innovation 32 CONFIDENTIAL IMMERSIVE INTERFACES
  33. 33. 5.2 Advanced human interfaces: the underestimated enabler for innovation 33 CONFIDENTIAL IMMERSIVE INTERFACES Sensorama (Morton Heilig, 1962) • Combination of:
  34. 34. 5.2 Advanced human interfaces: the underestimated enabler for innovation 34 CONFIDENTIAL ORIGINS OF VR ‘The sword of Damocles’ (1968) Ivan Sutherland
  35. 35. 5.2 Advanced human interfaces: the underestimated enabler for innovation 35 CONFIDENTIAL VR OVER THE YEARS VR in the 1990s VR in 2019
  36. 36. 5.2 Advanced human interfaces: the underestimated enabler for innovation 36 CONFIDENTIAL VR HEADSETS TODAY Increase in field of view, resolution Decrease in cost ResolutionField of view Usability problems
  37. 37. 5.2 Advanced human interfaces: the underestimated enabler for innovation 37 CONFIDENTIAL VR INTERFACE DESIGN • Tethered vs. untethered • Motion controller vs. remote detection • User context & usability • Object interaction: selection & manipulation • Navigation: travel & wayfinding • System control: motion controller, gestures or voice VR interface design aspects
  38. 38. 5.2 Advanced human interfaces: the underestimated enabler for innovation 38 CONFIDENTIAL AUGMENTED REALITY EyeTap Smart Glasses (Steve Mann) Smartphone AR Smart glasses Less intrusive than VR More application domains
  39. 39. 5.2 Advanced human interfaces: the underestimated enabler for innovation 39 CONFIDENTIAL AR APPLICATIONS Healthcare, medicine Industry 4.0 assist Military HUD Education, entertainment, life
  40. 40. 5.2 Advanced human interfaces: the underestimated enabler for innovation 40 CONFIDENTIAL AR APPLICATIONS Industry, assembly, engineering, education
  41. 41. 5.2 Advanced human interfaces: the underestimated enabler for innovation 41 CONFIDENTIAL AR @ Polygon 360° scanner
  42. 42. 5.2 Advanced human interfaces: the underestimated enabler for innovation 42 CONFIDENTIAL THE FUTURE
  43. 43. 5.2 Advanced human interfaces: the underestimated enabler for innovation 43 CONFIDENTIAL UP-AND-COMING Touch surfaces everywhere Smart glasses will be accepted
  44. 44. 5.2 Advanced human interfaces: the underestimated enabler for innovation 44 CONFIDENTIAL THE FUTURE Brain – Machine interfaces Brain – Brain interfaces
  45. 45. 5.2 Advanced human interfaces: the underestimated enabler for innovation 45 CONFIDENTIAL CONCLUSIONS No matter how different the technology, the people who are using it haven’t changed.
  46. 46. 5.2 Advanced human interfaces: the underestimated enabler for innovation 46 CONFIDENTIAL One group, five brands Our services are marketed through 5 brands each addressing specific missions in product development. INTEGRATED PRODUCT DEVELOPMENT ON-SITE PRODUCT DEVELOPMENT DIGITAL PRODUCT DEVELOPMENT OPTICAL PRODUCT DEVELOPMENT

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