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Robby Black
Director of Festival Solutions
RFID:
About Robby Black
As Director of Festival Solutions for Vendini, Robby prides himself on his boots-on-the-
ground approach and the â€œïŹrst-in, last-out” mentality and work ethic he brings to
festival planning and execution. His experience allows him to focus on providing
sophisticated — yet simple — products to manage front-of-the-house, and the equally
important back-of-the-house, festival needs from start to ïŹnish.
For over 10 years, Robby has been a major innovator behind the
scenes of the music festival industry. Having worked on the cutting
edge of the RFID and access control movement, Robby is the secret
weapon for improving logistical aspects and fan experience. He’s
pioneered back-oïŹƒce technology for some of the most prestigious
music festivals around the country including Bonnaroo, Outside
Lands, Hangout Festival and Burning Man.
About Vendini
San Francisco
Additional OïŹƒces in Boston, Knoxville, New York and Vancouver
Over $1B gross ticket sales$1B
HQ
Ticket online sales increases*20%
Events annually44K+
14+ Years in business
Festivals in North America
Festivals in North America
Music, Food and Wine, Beer and Art
Based Festival from Small to Large
# of Festivals/year2000+
Types
Feature Live Music81%
In towns w/ population
of 10K or fewer31%
72% Have corporate sponsor
Agenda
Â«ï‚«â€Ż RFID Today
Â«ï‚«â€Ż RFID in the Future
Â«ï‚«â€Ż BeneïŹts for Festivals
Â«ï‚«â€Ż Vendini Festival Solutions
RFID Today
RFID Today
Well-established technology
since early 1970s.
Â«ï‚«â€ŻTransit & Travel
Â«ï‚«â€ŻTracking, Timing & Sharing
Â«ï‚«â€ŻAccess Management
Transit & Travel
Tracking, Timing & Sharing
Access Management
RFID in the Future
RFID in the Future
Â«ï‚«â€ŻCashless Transactions
Â«ï‚«â€ŻPatron Experiences
Â«ï‚«â€ŻSocial Engagement
Â«ï‚«â€ŻBOH as Important as FOH
BeneïŹts for Festivals
Leverage Sponsorship
Â«ï‚«â€Ż Individually branded wristbands
and/or laminates with sponsor
logos
Â«ï‚«â€Ż Tokens for special perks and VIPs
Â«ï‚«â€Ż Work with sponsors to create
access to unique festival
experiences Photo Credit: Corey Pudhorodsky
Make a Lasting Impression
Leverage Social Media
Inspire festivalgoers to use their Social Media outlets to
promote the event and drive their friends to buy
Leverage Social Media
See results
Â«ï‚«â€Ż 80% register & share their status, expanding your social
marketing eïŹ€orts
Â«ï‚«â€Ż Collect additional 1.2 names per order with each registration
Â«ï‚«â€Ż 924,000 FB fans reached with only 1,000 ticket purchases
Â«ï‚«â€Ż 71% more likely to purchase something if referred on FB
Â«ï‚«â€Ż Average FB share results in $4.49 in revenue
Â«ï‚«â€Ż Additional 46,000+ ticket purchases by starting with only 800
registrants
Access Control using RFID
Â«ï‚«â€Ż Patron RFID registration provides an easy solution to get close to
100% of patrons attending as well as to promote additional sales
Â«ï‚«â€Ż Greatly reduce or eliminate wait times at the entrance gates
Â«ï‚«â€Ż Manage access based on ticket type
Â«ï‚«â€Ż Provide reliable solution to deal with patron-related issues such as
lost / stolen tickets, wristband issues, etc.
Â«ï‚«â€Ż Capture data for analysis
Â«ï‚«â€Ż Evaluate busiest vs. slowest
scanning points in your festival to
allocate staïŹ€ and volunteers
Â«ï‚«â€Ż Review capacity limits around VIP,
Hospitality, etc. areas.
Â«ï‚«â€Ż Predict parking, camping and exit
point needs
Â«ï‚«â€Ż Review how many
credentials have been
allocated vs. actually issued
to see how many people are
still expected
Utilize Real-time Reporting
Vendini Festival
Solutions
Â«ï‚«â€Ż Maximize festival ticket sales with all-in-one solution
Â«ï‚«â€Ż Remove burdens of day-to-day operations
Â«ï‚«â€Ż Focus on what really matters — a remarkable show
Â«ï‚«â€Ż Engage with your fans to sell out festival faster than
ever before
A Single, UniïŹed System
All-in-One Solution
Â«ï‚«â€Ż No need to juggle multiple
vendors, fees or support
contacts
Â«ï‚«â€Ż One stop shopping –
eliminates ïŹnger pointing!
Â«ï‚«â€Ż Industry experts
Â«ï‚«â€Ż 24/7 onsite support
Â«ï‚«â€Ż Flexible pricing strategies
For Festivals of Any Size
Reduce challenges
InsuïŹƒcient reporting
and analytics
Support from multiple
vendors, limited
on-site support
Varying fee
schedules
Vendini Festival Customers
Q.
Whatadditionalinformationcanwe
provide?
Supplemental Slides
Info & Stats
Â«ï‚«â€Ż Radio frequency identiïŹcation – RFID – is a generic
term for technologies that use radio waves, typically
with a microchip connected to an antennae, to
automatically identify people or objects
Â«ï‚«â€Ż Data can be captured for authentication and analysis
and devices can be read-only or read-write
Â«ï‚«â€Ż In 2014 the RFID market was $8.89 billion, up from
$7.77 billion – it continues to grow
Technical Advantages of RFID
Â«ï‚«â€Ż Doesn’t require line of sight. RFID can be read in
range of a reader and is more durable than barcodes
printed on paper, doesn’t wrinkle, no glare
Â«ï‚«â€Ż Uses the low-end of the electromagnetic spectrum –
similar to a car radio – 125 kHz or 134 kHz – very safe
Vendini SimpliïŹes the Process
Â«ï‚«â€Ż Develop diïŹ€erent
credential types for front
and back of house
Â«ï‚«â€Ż Research/Select RFID
Vendors
Â«ï‚«â€Ż Design wristbands/
laminates
Â«ï‚«â€Ż Activate wristbands/
laminates
Â«ï‚«â€Ż Determine and initiate
fulïŹllment procedures
Â«ï‚«â€Ż Acquire RFID compatible
scanners/readers/support
Â«ï‚«â€Ż Create RFID Box OïŹƒce
Comments? Questions? Email us:
festivals@vendini.com
Thank you!

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RFID: So much more than a ticket

  • 2. About Robby Black As Director of Festival Solutions for Vendini, Robby prides himself on his boots-on-the- ground approach and the â€œïŹrst-in, last-out” mentality and work ethic he brings to festival planning and execution. His experience allows him to focus on providing sophisticated — yet simple — products to manage front-of-the-house, and the equally important back-of-the-house, festival needs from start to ïŹnish. For over 10 years, Robby has been a major innovator behind the scenes of the music festival industry. Having worked on the cutting edge of the RFID and access control movement, Robby is the secret weapon for improving logistical aspects and fan experience. He’s pioneered back-oïŹƒce technology for some of the most prestigious music festivals around the country including Bonnaroo, Outside Lands, Hangout Festival and Burning Man.
  • 3. About Vendini San Francisco Additional OïŹƒces in Boston, Knoxville, New York and Vancouver Over $1B gross ticket sales$1B HQ Ticket online sales increases*20% Events annually44K+ 14+ Years in business
  • 5. Festivals in North America Music, Food and Wine, Beer and Art Based Festival from Small to Large # of Festivals/year2000+ Types Feature Live Music81% In towns w/ population of 10K or fewer31% 72% Have corporate sponsor
  • 6. Agenda Â«ï‚«â€Ż RFID Today Â«ï‚«â€Ż RFID in the Future Â«ï‚«â€Ż BeneïŹts for Festivals Â«ï‚«â€Ż Vendini Festival Solutions
  • 8. RFID Today Well-established technology since early 1970s. Â«ï‚«â€ŻTransit & Travel Â«ï‚«â€ŻTracking, Timing & Sharing Â«ï‚«â€ŻAccess Management
  • 12. RFID in the Future
  • 13. RFID in the Future Â«ï‚«â€ŻCashless Transactions Â«ï‚«â€ŻPatron Experiences Â«ï‚«â€ŻSocial Engagement Â«ï‚«â€ŻBOH as Important as FOH
  • 15. Leverage Sponsorship Â«ï‚«â€Ż Individually branded wristbands and/or laminates with sponsor logos Â«ï‚«â€Ż Tokens for special perks and VIPs Â«ï‚«â€Ż Work with sponsors to create access to unique festival experiences Photo Credit: Corey Pudhorodsky
  • 16. Make a Lasting Impression
  • 17. Leverage Social Media Inspire festivalgoers to use their Social Media outlets to promote the event and drive their friends to buy
  • 19. See results Â«ï‚«â€Ż 80% register & share their status, expanding your social marketing eïŹ€orts Â«ï‚«â€Ż Collect additional 1.2 names per order with each registration Â«ï‚«â€Ż 924,000 FB fans reached with only 1,000 ticket purchases Â«ï‚«â€Ż 71% more likely to purchase something if referred on FB Â«ï‚«â€Ż Average FB share results in $4.49 in revenue Â«ï‚«â€Ż Additional 46,000+ ticket purchases by starting with only 800 registrants
  • 20. Access Control using RFID Â«ï‚«â€Ż Patron RFID registration provides an easy solution to get close to 100% of patrons attending as well as to promote additional sales Â«ï‚«â€Ż Greatly reduce or eliminate wait times at the entrance gates Â«ï‚«â€Ż Manage access based on ticket type Â«ï‚«â€Ż Provide reliable solution to deal with patron-related issues such as lost / stolen tickets, wristband issues, etc. Â«ï‚«â€Ż Capture data for analysis
  • 21. Â«ï‚«â€Ż Evaluate busiest vs. slowest scanning points in your festival to allocate staïŹ€ and volunteers Â«ï‚«â€Ż Review capacity limits around VIP, Hospitality, etc. areas. Â«ï‚«â€Ż Predict parking, camping and exit point needs Â«ï‚«â€Ż Review how many credentials have been allocated vs. actually issued to see how many people are still expected Utilize Real-time Reporting
  • 23. Â«ï‚«â€Ż Maximize festival ticket sales with all-in-one solution Â«ï‚«â€Ż Remove burdens of day-to-day operations Â«ï‚«â€Ż Focus on what really matters — a remarkable show Â«ï‚«â€Ż Engage with your fans to sell out festival faster than ever before A Single, UniïŹed System
  • 25. Â«ï‚«â€Ż No need to juggle multiple vendors, fees or support contacts Â«ï‚«â€Ż One stop shopping – eliminates ïŹnger pointing! Â«ï‚«â€Ż Industry experts Â«ï‚«â€Ż 24/7 onsite support Â«ï‚«â€Ż Flexible pricing strategies For Festivals of Any Size
  • 26. Reduce challenges InsuïŹƒcient reporting and analytics Support from multiple vendors, limited on-site support Varying fee schedules
  • 30. Info & Stats Â«ï‚«â€Ż Radio frequency identiïŹcation – RFID – is a generic term for technologies that use radio waves, typically with a microchip connected to an antennae, to automatically identify people or objects Â«ï‚«â€Ż Data can be captured for authentication and analysis and devices can be read-only or read-write Â«ï‚«â€Ż In 2014 the RFID market was $8.89 billion, up from $7.77 billion – it continues to grow
  • 31. Technical Advantages of RFID Â«ï‚«â€Ż Doesn’t require line of sight. RFID can be read in range of a reader and is more durable than barcodes printed on paper, doesn’t wrinkle, no glare Â«ï‚«â€Ż Uses the low-end of the electromagnetic spectrum – similar to a car radio – 125 kHz or 134 kHz – very safe
  • 32. Vendini SimpliïŹes the Process Â«ï‚«â€Ż Develop diïŹ€erent credential types for front and back of house Â«ï‚«â€Ż Research/Select RFID Vendors Â«ï‚«â€Ż Design wristbands/ laminates Â«ï‚«â€Ż Activate wristbands/ laminates Â«ï‚«â€Ż Determine and initiate fulïŹllment procedures Â«ï‚«â€Ż Acquire RFID compatible scanners/readers/support Â«ï‚«â€Ż Create RFID Box OïŹƒce
  • 33. Comments? Questions? Email us: festivals@vendini.com Thank you!