4. Mission
Haliburton Highlands Health Services, working with partners
and accountable to our community, promotes wellness and
provides access to essential, high quality health services,
including:
Primary Care,
Hospital (Acute Inpatient and Emergency Care)
Long-term Care
End-of-Life Care
Mental Health and Addictions Services
Community Support Services.
7. HHHS Strategic Directions
1
Integration
Health System Integration:
Working Together For the Health of the Highlands
2
Improve Care
Coordination
3
IT Integration
New integration
opportunities with
partners.
Evaluate Haliburton
integration
Develop as a Rural
Health Hub
Coordination with Primary
Care, CCAC and the
Seniors Care Network
Develop GAIN and
Integrated Palliative
Steering Committees
Implement Health Links
IT Plan to support
integration initiatives
HIS planning with
Hospital Partners
Common IT
systems with RMH
IM/IT/IS Strat. Plan
8. HHHS Strategic Directions
Community Engagement:
Involving Community for Best Health Experience
4
Community
Engagement
5
Community
Advisory
Community Engagement and
Communication Plan
Implement Plan
Communication forums across
Haliburton County
Community engagement survey
Community Advisory Committee
Seek advice on HHHS
services and plans
Identify community issues and
concerns
Evaluate Committee
9. HHHS Strategic Directions
Effective People and Teams:
Accountable Team Recognized As Leaders
in Innovative Rural Health Care
6
Recruitment and
Retention
Strategy
7
Improved Employee
and Volunteer
Engagement and
Communication
Enhanced Recruitment and
Retention Strategy
Develop Talent
Management Plan
Develop CEO Succession
Plan
Communication and engagement with
staff and volunteers across HHHS
Analyze Worklife Pulse survey
Develop/implement action plans
Develop coordinated approach to
volunteer management
10. HHHS Strategic Directions
Quality and Service Excellence:
Doing Our Best as We Continue to Grow
8
Identify Service
Requirements
9
Improve Access
10
Quality
Improvement
Plan
Locally delivered services
required by Haliburton
County residents
Implement new
community programs
Implement Integrated
Mental Health Service
Plan
Access to specialized
services using technology
and referral pathways
Initiate clinical services
Planning
Pilot remote patient
monitoring project
Continuously Improve the
quality of services across
the continuum
Develop quality
indicators for
community services
Undergo accreditation
11. HHHS Strategic Directions
Sustainability:
Investing Wisely for Continuous Care
12
Long Term
Action Plan
13
Annual
Operating
Planning
Approach
Engagement with and
enhanced support from
Seasonal Residents
Survey seasonal
residents satisfaction
Conduct engagement
sessions
Long-term master
program / master plan
Seek funding
support to conduct
plan
Engage community
in planning
Sustainable year-to-year
operations
Balance budget in
2015/16
Monitor / mitigate sick
time & overtime
Increase CMI in LTC
11
Seasonal
Residents
Action Plan
12. Minden Hospital / Hyland Crest
Long-Term Care Home
Haliburton Hospital / Highland Wood
Long-Term Care Home
Community Support
Services
Supportive
Housing Offices:
Haliburton, Minden,
Wilberforce