nr.4 in the series for explaining the theory behind next generation project management tool ie - Value Hubs - Value Manager

1. CUSTOMER DEVELOPMENT &VALUE
MANAGEMENT
A customer driven and systemic approach to
Innovation Management

2. CUSTOMER DRIVEN VALUE CREATION
Customerneeds
1.Vision
2.Mission
3.(Values)
Innovation 4.Goals Effectiveness
Innovation 5.Strategy Effectiveness
Quality 6.Process/project Effeciency
7.Assess
8.Improve
9.Customer satisfaction

3. SYSTEMIC APPROACH TO INNOVATION

4. CUSTOMER DISCOVERY
 Goal
 Develop a hypothoses business model and find the
Minimum ViableProduct (MVP) to prove it

5. BUSINESS MODEL CANVAS
 Usebaseline or hypothoses&validate your learnings

6. CUSTOMERVALIDATION
 Goal
 A proven repeatablesales process and business model
 Accumulated
 MVP
 Hypothoses business model

7. CUSTOMER CREATION
 Goal
 A validated marketing strategy
 Accumulated
 Product or Service
 Business model
 A proven repetablesales process

8. COMPANY BUILDING
 Goal
 Use a proven strategicframework to grow the business
 Accumulated
 Product or Service
 Business model
 A proven repetablesales process
 A validated marketing strategy

9. USING A STRATEGICFRAMEWORK
RADAR & EFQM
 PDCA - cycle
 Driving factors- input
 Resultscriterias – output
 Feedback
 1.Leadership
 2.Strategy
 3.People Business
 4.Resources & partners Results
 5.Processes Input Refinement Output
 Products
 Services
Feedback

10. WHYSTRATEGICFRAMEWORK

11. EARNEDVALUEMANAGMENT
 All projects are assessed by:
 Cost Performance Indicator
 Allowsus to plan ourrefinement process better
 Time vs Tasks
 Scheduled Performance Indicator
 Estimatedprojectend time
 Scheduled Performance Indicator ES
 Currentactual time vs planned

12. GOAL MANAGEMENT TOWARDS REVENUE
1. GOALS
 Every project or process needs a purposefull direction
2. Strategy
 Customerdevelopement, Business model canvas and value
management
3. Projects or processes
 Needs to end with an assessment
4. Assessments (validatedlearnings or revenue)
 Shouldend with validatedlearnings or business closure
5. Improvements
 Shouldtakeplace to improve the project or process towards
business revenue