visit www.deskcenter.com for a free download or call 516 442-1508 for webcasts and information.

1. New Help Desk and IT Enterprise Suite
Upcoming Webcast And Free Full Trial
DeskCenter provides the best value in the industry
www.deskcenter.com info@deskcenterusa.com
New Release Enterprise Suite and Helpdesk
Try a free full featured trial Download Now
Special Rates for schools, government and non-profits
Partner Program for Consultants and other resellers
DeskCenter Helpdesk ensures a good documentation of your internal
workflows and helps you to evaluate and stay in compliance with defined
processes. It is a perfect tool for support and control. All information about
employees and assets can be accessed directly. DeskCenter Helpdesk
detects service queries of users and supports the creation of trouble
tickets for the service staff. Recurring events can also be handled
effectively.
To increase the support performance, all departments involved can be
integrated into the process chain. It helps the team follow the appropriate
workflows and processes and provides the information needed to improve
support effectiveness and desktop portfolio management.
Benefits
 Central incidentand problem management
 Efficient servicerequest and workflow management
 Clear and correct ticket management
 Individual ticketcreation per web, telephone or mail (manual or automatic)
 Powerful web frontend for mobileflexibility
 Knowledge Base for long term availability of experiences and solutions
 Avoid interruptions with problem management of knowledge base
 Less work because of directticket assignment
 Avoid double workflows becauseof complete documentation
 Actions can be assigned to costs
 Summarize tickets for a better overview
 Orientation on ITIL® and best practice
For all questions ora free consultationcall 516 442-1508 or write to
info@deskcenterusa.com.
DeskCenter USA Inc.
Valerie Pesce l valerie.pesce@deskcenterusa.com
DeoneWilliams l deone.williams@deskcenterusa.com
Call us to discuss your
budget and how we can
satisfy your needs and
work within your budget
516 442-1508
Free Webcast
(call or email for future dates)
Date:
July 16
11:00 am – 12:00 pm EST
To Register:
Use link or call
516 442-1508
Register Now July 16
Enterprise Suite
(flexiblepurchasing
options available)
 Inventory
Management
 Asset Management
 User Management
 License Management
 Software Asset
Management & DNA
 Application Metering
 File and Contract
Repository
 Real-time System
Management
 Energy Management
 Software Deployment
 OS Deployment
 Patch Management
 Helpdesk
 Service Calendar
309 West Park Avenue, Long Beach, NY 11561 USA
Voted by CRN as top emerging company 5 years in a row