Would you like to join Valeo Service? Are you interested in challenging positions in a skyrocketting company? Read the job description to know more about what is expected from a Key Account Manager within Valeo Service: • Customer strategy • Customer Relationship Management • Contribution to budget • Lead the negotiation • Business Management Valeo, automotive technology, naturally More about Valeo Service: http://www.valeoservice.com Discover more about the Sales and Marketing careers at Valeo Service: • A new era is coming to the Aftermarket: http://youtu.be/hMhLhLQA-Xo • Marketing careers at Valeo Service: http://youtu.be/H23Hqzv-zig • Sales careers at Valeo Service: http://youtu.be/mqWSs3nG5lQ • Valeo Service applies the best of BtoC to BtoB: http://youtu.be/bNBD16rAxTQ Join Us: https://www.facebook.com/Valeo.Group https://twitter.com/Valeo_Group https://www.linkedin.com/company/valeo Other Job Descriptions at Valeo Service: Trade Marketer: http://www.slideshare.net/ValeoGroup/valeo-service-sales-representative-job-description Product Manager: http://www.slideshare.net/ValeoGroup/valeo-service-product-manager-job-description Marketing Manager: http://www.slideshare.net/ValeoGroup/valeo-service-marketing-manager-job-description Sales Representative: http://www.slideshare.net/ValeoGroup/valeo-service-sales-representative-job-description Sales Director: http://www.slideshare.net/ValeoGroup/valeo-service-sales-director-job-description More about Valeo: http://www.valeo.com Discover new ways to look at innovation: • Valeo ensures you don't get left behind: http://youtu.be/cREigMFVdSM • Valeo assists you to park: http://youtu.be/LrmjvAob9zw • Valeo helps you keep it cool: http://youtu.be/IzRCODFiHNM • Valeo gives you a boost when you need it: http://youtu.be/7KLtn9yiMuY

1. Key Account Manager
Mission: Improve sales and profits & customer satisfaction on their Key
accounts
Responsibilities:
• Customer strategy: You will follow the evolution of the
strategy of the customer (purchasing, brands, logistic,
services…). You will study the market trends & know
how they will affect your accounts. You are meant to
identify & valorise opportunities for new business on
your accounts and to follow competition move per PL.
• Customer relationship Management: You will be in
charge to keep updated the customer contact matrix.
You will identify key unmet customer needs & assess
their potential. You will also find opportunities to build
up multilevel relationships & keep a very good
customer intimacy.
• Contribution to budget: You must elaborate
Customer Development Plan (CDP) for each major
account which will be your roadmap: the CDP is the
way to secure budget of the customer and
encapsulates means and levers to reach turnover and
gross margin targets set by the Sales Director.
• Lead the negotiation: You will be in charge of leading
negotiations with your accounts, respecting delegation
power in place in the division. You will have to
recommend to the Sales Director a negotiation tactic
before each key negotiation. You will have to keep
valorising our added value: Valeo Service as solutions
and service provider. You will also be in charge of
formalizing proposal to be validated by Sales Director.
• Business Management: Monthly tasks including
ensuring pre requisites are fulfilled for your account,
analysing performance of each member / product line
versus the average of the group, ensuring that the right
pathology is identified when the customer is
underperforming, setting up rolling 3 months
customized AP & follow results …
Professional Skills:
• Negotiation
• Presentation to
customer
• Capacity of
producing a
customer
development plan
Transversal Skills:
• Results oriented
• Communication
• Customer oriented
• Adaptability
• Problem solver
Other Skills:
• Agility with IT
• Agility with sales
tools
• Diplomatic
• Persuasive
• Proactive
• Well-organised
Languages:
English
Education:
Engineering or Business
School