Telehealth Failures & Secrets to Success Conference 2017 by VSee
Speaker: Paul Smolke
Senior Director of Productivity, Worldwide Health of Microsoft
More info here: vsee.com/conference
2. 2 billion
people aged 60 and over in
2050 (World Health Organization)
$475
billion USD
WW cost of patients not
taking their medications
(Prescriber)
14 million
projected WW shortage of healthcare workers in 2030
(World Health Organization)
10.5%
WW healthcare spending as
a percentage of GDP in 2020
(The Economist Intelligence Unit)
15%
security breaches WW in 2017 involving
healthcare organizations (Verizon Data)
$4 trillion USD
WW healthcare spend on the three leading
causes of death in 2020
- half of the total
(World Health Organization)
3. Cost
• Lower the per
capita cost of
care
Access
• Improve the
wellness of
populations
Quality
• Improve the
patient
experience
Berwick, D. "The Triple Aim" Care, Health, Cost". Health Aff, May 2008 vol. 27 no. 3 759-769
4. Productivity
• Improve the
clinician
experience
Cost
• Lower the per
capita cost of
care
Access
• Improve the
wellness of
populations
Quality
• Improve the
patient
experience
Bodenheimer, T. & Sinsky, C. "From Triple to Quadruple Aim: Care of the patient requires care of the provider" Ann Fam Med Nov/Dec 2014, vol. 12 no. 6 673-576
5. 0
20
40
60
80
100
120
140
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
Inpatient admissions per 1,000 people
Outpatient visits per 1,000 people
Inpatient admissions per 1,000 people
Outpatient visits per 1,000 people
1,937
120
Changes in Hospital Inpatient & Outpatient Utilization
Care Within Walls
2,200
2,100
1,900
1,800
Estimated projections
of utilization change
1900
92
Source: PwC Health Research Insights
96
2,171
Digital Transformation
Inpatient care volume on a rapid decline
11. Health Agents for triage and inquiries
…Can Integrate
• World knowledge
• Location
• Calendar
• Travel
A Bot framework….
• Natural language
processing
• Multi-turn
conversations
• Any end point
• Any API
• Personal health
records
• Prescriptions
• Wearable data
…and with
Third party data & Customer Data
• Authoritative medical protocols
• Service provider lookup and
scheduling