Presentation 4Q09

VIVO - Investor Relations
VIVO - Investor RelationsTelecommunication Services um VIVO - Investor Relations
Results 4Q09
Highlights
R$ million



                                       2009        2008        ∆%
             Total Net Revenue      16,363.2   15,819.1       3.4%
             Net Service Revenue    15,005.7   14,170.0       5.9%
             Expenses              (11,144.9) (10,951.6)      1.8%
             EBITDA                   5,218.3   4,867.5       7.2%
             EBITDA Margin             31.9%      30.8%    1.1 p.p.
             EBIT                    1,960.8    1,837.0       6.7%
             Net Income                857.5      389.7    120.0%
             Cash Flow               2,545.6    (561.8)       n.a.
Highlights
R$ million

                                      4Q09        4Q08         ∆%
             Total Net Revenue      4,319.9     4,268.3       1.2%
             Net Service Revenue    3,917.3     3,788.8       3.4%
             Expenses              (2,907.6)   (2,872.0)      1.2%
             EBITDA                 1,412.3     1,396.3       1.1%
             EBITDA Margin            32.7%       32.7%    0.0 p.p.
             EBIT                     578.7       590.5      -2.0%
             Net Income               221.6       222.1      -0.2%
             Cash Flow                835.8        66.6       n.a.
Stakeholders Recognition




                 Anatel
                 Customers
                 Partners
                 Shareholders
                 Investors
                 Comunity (social projects)
Agenda




Operating Performance
Financial Performance
Commercial Performance

   ACCESSES - thousand                             MARKET SHARE - %
          +6,799                                                      32.2%
                   +2,897
                                                            31.4%
                           51,744                  30.7%
                                    QoQ     YoY
           48,847
 44,945
                            9,784   5.6%   14.3%
               9,267
 8,561                                             29.8%              29.7%
                                                           29.4%



           39,580          41,960   6.0%   15.3%   4Q08     3Q09      4Q09
 36,384
                                                    Post paid       Blended


 4Q08          3Q09         4Q09
    Pre paid           Post paid
Internet unique users*
million




                    +58.0%
                                 +40.6%
                                              12.8


                          9.1
     8.1




    4Q08                 3Q09                 4Q09
  * Includes internet usage by handset (WAP) and internet
  usage by Smartphones and Datacards (ZAP).
SAC Blended
                     - 21.6%
                               - 24.7%


               74        77

               17        17              58    QoQ    YoY

                                         15   -17.1% -14.0%
               20        29

                                         31   4.9%    50.9%
               37
                         30
                                         13   -56.7% -64.1%

              4Q08      3Q09       4Q09
               Subsidy     Advertising
               Comissions
ARPU Trend

        - 10.3%
                  - 1,1%
                  - 1.1%


29.1
          26.4             26.1
                                  QoQ      YoY
12.4
           11.0            10.6   -3.6%   -14.5%



16.7       15.4            15.5   0.6%    -7.2%



4Q08      3Q09         4Q09
   Outgoing       Incoming
MOU and Traffic Trends

        MOU                                       VOICE TRAFFIC
                                                   Million of minutes
        +40.0%
                 +33.7%
                                                         +60.8%
                          119
                                QoQ     YoY                       +39.5%
           89             27    -3.6% -12.9%                            17,858
 85                                                                              QoQ     YoY
                                                          12,800        4,027     1.1% -0.5%
 31        28
                                                11,107
                                                          3,983
                          92    50.8%   70.4%   4,049
 54        61                                                           13,831   56.9%   96.0%
                                                7,058     8,817


4Q08       3Q09      4Q09                       4Q08      3Q09      4Q09
  Outgoing      Incoming                         Outgoing      Incoming
Agenda




Operating Performance
Financial Performance
Net Service Revenue
 R$ million



                                                                    +5.9%


                                                                         15,006
                                                           14,170
                                                                     6,769
                                                     6,494
                 +3.4%                                    6,040           6,053
                          +3.4%


   3,789
                 3,789            3,917
1,804                                                                         2,035
              1,710         1,712 1,540
    1,563         1,531                                       1,439

      379           511             625
         43            37              40                          197             149

    4Q08          3Q09            4Q09                      2008            2009

                 Access and Usage           Data and VAS
                 Network Usage              Others
Data and VAS Revenue
        R$ million


                 16% of Net Service
                                                              +41.5%
               Revenue in the quarter
                                                                   2,035
                                                                       166

                                                                             YoY
                             +64.8%                        1,439
                                  +22.5%                               894   76.3%
                                                            206

                                                            507
                                        625
                               511
                      379               40
QoQ   YoY                      38                                      975
                                        303
                      49       236                          726
28.7% 122.1%          137
                      194      237      282

                     4Q08     3Q09      4Q09               2008    2009

                            SMS + MMS      Vivo Internet      Others
Operating Expenses*
                     R$ million

                            Service Rendered             Goods Sold         Selling Expenses
                                   +16.3%                -31.8%                 +5.3%
                                       +13.5%                  +8.0%                    +3.8%

                            891       0 1,036
                                     913           721
                                                             0            842       0
                                                                                   854     887

                                                            455    492



                            4Q08    3Q09    4Q09   4Q08    3Q09    4Q09   4Q08    3Q09     4Q09



                              General and                  H. R.          Fistel, Fust, Funtel
                             Administrative
                                  +109.4%             +19.0%                  +16.0%
                                        +5.8%              +19.1%                   +1.0%
                                      0                      0     245
                                                                                    0
                                            160    206      206           203      233     236
                                     151
                             76


                            4Q08     3Q09   4Q09   4Q08    3Q09    4Q09   4Q08    3Q09     4Q09


* Excluding Depreciation.
EBITDA and Margin
        R$ million




                         34.4%
                                                           31.9%
                                                30.8%
               32.7%              32.7%

                                                 4,868    5,218


QoQ YoY


0.6%   1.1%    1,396   1,404   1,412



               4Q08    3Q09    4Q09              2008     2009
                         EBITDA           Margin EBITDA
Cash Flow and EBIT
R$ million


             Cash Flow                           EBIT
                              2,545.6
                                                                 1,961
                                                         1,837



                     0                               0
                 835.8
         620.4
                                        591 607 579
  66.6                    2008
 4Q08 3Q09 4Q09                  2009

                         (561.8)        4Q08 3Q09 4Q09   2008 2009
Net Results
R$ million




                                       +120.0%


                  -0.2%                       857.5
                      -34.8%

                                  0   389.7
                      340.0
              222.1           221.6



              4Q08 3Q09 4Q09          2008    2009
Financial Result,
Gross Debt and Net Debt
R$ million


 FINANCIAL RESULT                GROSS DEBT                      NET DEBT
 4Q08     3Q09      4Q09
                                     -36.0%                      -28.6%
                                            -0.8%                      -10.0%
                             8,003.1
            0
          (90.8)                                         5,302.1
                   (136.9)                0
                                       5,167.3 5,124.5                0
                                                                   4,207.0
                                                                             3,786.0
                              61%

                                        68%     81%
(282.8)
                              39%       32%     19%
                              4Q08      3Q09   4Q09       4Q08      3Q09      4Q09
CAPEX
R$ million




                                    25.4%
30.9%
                        15.6%                  14.5%

             13.4%
                                    4,015.6

                                     536.6

                                    1,197.7   2,369.3
                             0
                                    292.6      500.3
1,319.8
                                               346.7
          548.7      672.5
                                    1,988.7
                                              1,522.3


 4Q08      3Q09      4Q09            2008      2009
          CAPEX        Technology   Others
          Network     Licences       % Capex/Net Revenue
Presentation 4Q09
Disclosure
This presentation may contain forward-looking statements
concerning future prospects and objectives regarding growth of
the subscriber base, a breakdown of the various services to be
offered and their respective results. The exclusive purpose of such
statements is to indicate how we intend to expand our business
and they should therefore not be regarded as guarantees of future
performance.


               Our actual results may differ materially from those
               contained in such forward-looking statements, due to a
               variety of factors, including Brazilian political and economic
               factors, the development of competitive
               technologies, access to the capital required to achieve
               those results, and the emergence of strong competition in
               the markets in which we operate.
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Presentation 4Q09

  • 2. Highlights R$ million 2009 2008 ∆% Total Net Revenue 16,363.2 15,819.1 3.4% Net Service Revenue 15,005.7 14,170.0 5.9% Expenses (11,144.9) (10,951.6) 1.8% EBITDA 5,218.3 4,867.5 7.2% EBITDA Margin 31.9% 30.8% 1.1 p.p. EBIT 1,960.8 1,837.0 6.7% Net Income 857.5 389.7 120.0% Cash Flow 2,545.6 (561.8) n.a.
  • 3. Highlights R$ million 4Q09 4Q08 ∆% Total Net Revenue 4,319.9 4,268.3 1.2% Net Service Revenue 3,917.3 3,788.8 3.4% Expenses (2,907.6) (2,872.0) 1.2% EBITDA 1,412.3 1,396.3 1.1% EBITDA Margin 32.7% 32.7% 0.0 p.p. EBIT 578.7 590.5 -2.0% Net Income 221.6 222.1 -0.2% Cash Flow 835.8 66.6 n.a.
  • 4. Stakeholders Recognition Anatel Customers Partners Shareholders Investors Comunity (social projects)
  • 6. Commercial Performance ACCESSES - thousand MARKET SHARE - % +6,799 32.2% +2,897 31.4% 51,744 30.7% QoQ YoY 48,847 44,945 9,784 5.6% 14.3% 9,267 8,561 29.8% 29.7% 29.4% 39,580 41,960 6.0% 15.3% 4Q08 3Q09 4Q09 36,384 Post paid Blended 4Q08 3Q09 4Q09 Pre paid Post paid
  • 7. Internet unique users* million +58.0% +40.6% 12.8 9.1 8.1 4Q08 3Q09 4Q09 * Includes internet usage by handset (WAP) and internet usage by Smartphones and Datacards (ZAP).
  • 8. SAC Blended - 21.6% - 24.7% 74 77 17 17 58 QoQ YoY 15 -17.1% -14.0% 20 29 31 4.9% 50.9% 37 30 13 -56.7% -64.1% 4Q08 3Q09 4Q09 Subsidy Advertising Comissions
  • 9. ARPU Trend - 10.3% - 1,1% - 1.1% 29.1 26.4 26.1 QoQ YoY 12.4 11.0 10.6 -3.6% -14.5% 16.7 15.4 15.5 0.6% -7.2% 4Q08 3Q09 4Q09 Outgoing Incoming
  • 10. MOU and Traffic Trends MOU VOICE TRAFFIC Million of minutes +40.0% +33.7% +60.8% 119 QoQ YoY +39.5% 89 27 -3.6% -12.9% 17,858 85 QoQ YoY 12,800 4,027 1.1% -0.5% 31 28 11,107 3,983 92 50.8% 70.4% 4,049 54 61 13,831 56.9% 96.0% 7,058 8,817 4Q08 3Q09 4Q09 4Q08 3Q09 4Q09 Outgoing Incoming Outgoing Incoming
  • 12. Net Service Revenue R$ million +5.9% 15,006 14,170 6,769 6,494 +3.4% 6,040 6,053 +3.4% 3,789 3,789 3,917 1,804 2,035 1,710 1,712 1,540 1,563 1,531 1,439 379 511 625 43 37 40 197 149 4Q08 3Q09 4Q09 2008 2009 Access and Usage Data and VAS Network Usage Others
  • 13. Data and VAS Revenue R$ million 16% of Net Service +41.5% Revenue in the quarter 2,035 166 YoY +64.8% 1,439 +22.5% 894 76.3% 206 507 625 511 379 40 QoQ YoY 38 975 303 49 236 726 28.7% 122.1% 137 194 237 282 4Q08 3Q09 4Q09 2008 2009 SMS + MMS Vivo Internet Others
  • 14. Operating Expenses* R$ million Service Rendered Goods Sold Selling Expenses +16.3% -31.8% +5.3% +13.5% +8.0% +3.8% 891 0 1,036 913 721 0 842 0 854 887 455 492 4Q08 3Q09 4Q09 4Q08 3Q09 4Q09 4Q08 3Q09 4Q09 General and H. R. Fistel, Fust, Funtel Administrative +109.4% +19.0% +16.0% +5.8% +19.1% +1.0% 0 0 245 0 160 206 206 203 233 236 151 76 4Q08 3Q09 4Q09 4Q08 3Q09 4Q09 4Q08 3Q09 4Q09 * Excluding Depreciation.
  • 15. EBITDA and Margin R$ million 34.4% 31.9% 30.8% 32.7% 32.7% 4,868 5,218 QoQ YoY 0.6% 1.1% 1,396 1,404 1,412 4Q08 3Q09 4Q09 2008 2009 EBITDA Margin EBITDA
  • 16. Cash Flow and EBIT R$ million Cash Flow EBIT 2,545.6 1,961 1,837 0 0 835.8 620.4 591 607 579 66.6 2008 4Q08 3Q09 4Q09 2009 (561.8) 4Q08 3Q09 4Q09 2008 2009
  • 17. Net Results R$ million +120.0% -0.2% 857.5 -34.8% 0 389.7 340.0 222.1 221.6 4Q08 3Q09 4Q09 2008 2009
  • 18. Financial Result, Gross Debt and Net Debt R$ million FINANCIAL RESULT GROSS DEBT NET DEBT 4Q08 3Q09 4Q09 -36.0% -28.6% -0.8% -10.0% 8,003.1 0 (90.8) 5,302.1 (136.9) 0 5,167.3 5,124.5 0 4,207.0 3,786.0 61% 68% 81% (282.8) 39% 32% 19% 4Q08 3Q09 4Q09 4Q08 3Q09 4Q09
  • 19. CAPEX R$ million 25.4% 30.9% 15.6% 14.5% 13.4% 4,015.6 536.6 1,197.7 2,369.3 0 292.6 500.3 1,319.8 346.7 548.7 672.5 1,988.7 1,522.3 4Q08 3Q09 4Q09 2008 2009 CAPEX Technology Others Network Licences % Capex/Net Revenue
  • 21. Disclosure This presentation may contain forward-looking statements concerning future prospects and objectives regarding growth of the subscriber base, a breakdown of the various services to be offered and their respective results. The exclusive purpose of such statements is to indicate how we intend to expand our business and they should therefore not be regarded as guarantees of future performance. Our actual results may differ materially from those contained in such forward-looking statements, due to a variety of factors, including Brazilian political and economic factors, the development of competitive technologies, access to the capital required to achieve those results, and the emergence of strong competition in the markets in which we operate.