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Measuring your KPI’s
The Fundamentals
What is web analytics? “Web Analytics is the measurement, collection, analysis and reporting of Internet data for the purposes of understanding and optimizing web usage.” - Web Analytics Association Tools for measuring the success (or not) of your web site  Analysing the Traffic to your website  Analysing the user bahaviour on your website
What is Google Analytics? Feature rich visitor reporting tool -   80 default reports -   Visitor & Goal reporting Hosted service from Google Huge scalability Integrated into AdWords -   More than just Adwords tracking Internationalized in 18 languages Automated reports (e-mail) API (ie. desktop appl.) open since May 09 Free service Google Analytics Users(as the main WA Tool): Public info – via source codes
Drive the Best Traffic To Your Site Search Marketing Banner Advertising Email Marketing Determine which marketing initiatives are driving the best traffic to your site Search Engine Optimization Referrals Affiliate Programs
How Google Analytics Works Browser/HTML Page Data is processed and  stored into report data  tables which is then read  to produce reports JavaScript executes;  creates 1st party cookies  and requests a __utm.gif  from Google servers Domain Server cookies Visitor Data Utm.gif
Dashboard summaries Geo overlay E-commerce reporting  Goal reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
Dashboard summaries Geo overlay E-commerce reporting  Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords Integration Keyword positioning Google Analytics Key Reports
Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword Positioning Google Analytics Key Reports
Profiles on the same domain Client Account (mysite.com) Profile B www.mysite.com Profile A www.mysite.com Filter 3 Filter 1 e.g. filter out internal staff visits e.g. Show only UK visits Filter 2 e.g. filter out all US visitors G1 G2 G3 G4 G1 G2 G3 G4
Client Account (mysite.com & anothersite.fr) Profile B www.anothersite.fr Profile A www.mysite.com Filter 1 Filter 1 e.g. Show only US visitors e.g. Show only Fr visitors G1 G2 G3 G4 G1 G2 G3 G4 Profiles on multiple domains
What are the Filter Fields? Pageview Request URI Hostname Page Title Referral Visitor Specific Visitor Browser Program Visitor Browser Version Visitor Operating System Platform Visitor Operating System Version Visitor Language Settings Visitor Screen Resolution Visitor Screen Colors Visitor Java Enabled? Visitor Flash version Visitor IP Address Visitor Geographical Domain Visitor ISP Organization Visitor Country Visitor Region Visitor City Visitor Connection Speed Filter fields: Name of field where data is stored Campaign Campaign Source Campaign Medium Campaign Term Campaign Name Campaign Code Campaign Target URL E-commerce E-commerce Transaction ID E-commerce Transaction Country E-commerce Transaction Region E-commerce Transaction City E-commerce Transaction Store or Item Location E-commerce Item Name E-commerce Item Code E-commerce Item Variation
Why work with dashboards, profiles & filters? ,[object Object]
 Analyse multiple websites & domains
 Avoid common mistakes
 Profiles/Filters allows you to:

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2009 9 25 Vip Jeugd Google Analytics Preso

  • 3. What is web analytics? “Web Analytics is the measurement, collection, analysis and reporting of Internet data for the purposes of understanding and optimizing web usage.” - Web Analytics Association Tools for measuring the success (or not) of your web site Analysing the Traffic to your website Analysing the user bahaviour on your website
  • 4. What is Google Analytics? Feature rich visitor reporting tool - 80 default reports - Visitor & Goal reporting Hosted service from Google Huge scalability Integrated into AdWords - More than just Adwords tracking Internationalized in 18 languages Automated reports (e-mail) API (ie. desktop appl.) open since May 09 Free service Google Analytics Users(as the main WA Tool): Public info – via source codes
  • 5. Drive the Best Traffic To Your Site Search Marketing Banner Advertising Email Marketing Determine which marketing initiatives are driving the best traffic to your site Search Engine Optimization Referrals Affiliate Programs
  • 6. How Google Analytics Works Browser/HTML Page Data is processed and stored into report data tables which is then read to produce reports JavaScript executes; creates 1st party cookies and requests a __utm.gif from Google servers Domain Server cookies Visitor Data Utm.gif
  • 7. Dashboard summaries Geo overlay E-commerce reporting Goal reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
  • 8. Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
  • 9. Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
  • 10. Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword positioning Google Analytics Key Reports
  • 11. Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords Integration Keyword positioning Google Analytics Key Reports
  • 12. Dashboard summaries Geo overlay E-commerce reporting Funnel Analysis Adwords integration Keyword Positioning Google Analytics Key Reports
  • 13. Profiles on the same domain Client Account (mysite.com) Profile B www.mysite.com Profile A www.mysite.com Filter 3 Filter 1 e.g. filter out internal staff visits e.g. Show only UK visits Filter 2 e.g. filter out all US visitors G1 G2 G3 G4 G1 G2 G3 G4
  • 14. Client Account (mysite.com & anothersite.fr) Profile B www.anothersite.fr Profile A www.mysite.com Filter 1 Filter 1 e.g. Show only US visitors e.g. Show only Fr visitors G1 G2 G3 G4 G1 G2 G3 G4 Profiles on multiple domains
  • 15. What are the Filter Fields? Pageview Request URI Hostname Page Title Referral Visitor Specific Visitor Browser Program Visitor Browser Version Visitor Operating System Platform Visitor Operating System Version Visitor Language Settings Visitor Screen Resolution Visitor Screen Colors Visitor Java Enabled? Visitor Flash version Visitor IP Address Visitor Geographical Domain Visitor ISP Organization Visitor Country Visitor Region Visitor City Visitor Connection Speed Filter fields: Name of field where data is stored Campaign Campaign Source Campaign Medium Campaign Term Campaign Name Campaign Code Campaign Target URL E-commerce E-commerce Transaction ID E-commerce Transaction Country E-commerce Transaction Region E-commerce Transaction City E-commerce Transaction Store or Item Location E-commerce Item Name E-commerce Item Code E-commerce Item Variation
  • 16.
  • 17. Analyse multiple websites & domains
  • 18. Avoid common mistakes
  • 21. Exclude irrelevant markets – focus on target market
  • 22. Measure new vs. returning traffic differently
  • 23. Focus on each traffic source separately
  • 24.
  • 25. Available Ressources Google Conversion University: http://www.google.com/support/conversionuniversity/?hl=nl Google Analytics Channel on YT: http://www.youtube.com/googleanalytics?hl Google Analytics Help: http://www.google.com/support/analytics/?hl=nl