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C&C session 5

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Finnish work life today – features & requirements

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C&C session 5

  1. 1. C & C Career & CompetenceCareercoachinggroup<br />Session 5<br />Finnishwork life today – features & requirements<br />Milja Tuomaala & Tiina Hämäläinen, University of Oulu, VALOA-project<br />
  2. 2. Finnishwork life – how is itlike?<br /><ul><li>Communication style:
  3. 3. Communication style is formal. Finns do not engage in much small talk and prefer people to speak succinctly, not to discuss themselves or their interests, focusing primarily on work related issues.
  4. 4. Finns are limited communicators but very proficient in foreign languages – the fear of making mistakes limits their communication
  5. 5. Silence is golden in Finland; do not feel the need to fill every silence that occurs in a meeting.
  6. 6. Body language and feedback are limited and difficult to read. Do not be too disheartened if your presentation does not meet with the rapturous applause you had anticipated.
  7. 7. Don’t be overly enthusiastic about your proposals. It is necessary to look at the possible downsides before succumbing to optimism. Some would call it pessimism, but Finns think it as realism.
  8. 8. Finns are direct and prefer to get down to business quickly. They say what they think and expect you to do the same.
  9. 9. Maintain eye contact while speaking.
  10. 10. Management style:
  11. 11. Finns support a collaborative and participative management style.
  12. 12. Low hierarchy and little, if any, antagonism between grass root level and management.
  13. 13. Finns like to know exactly the perimeters of their responsibilities and will expect to be allowed to take the decisions which fall naturally within those perimeters.</li></ul>www.worldbusinessculture.com<br />
  14. 14. Finnishworklife features…<br /><ul><li>Decision making:
  15. 15. “Official” decisions tend to be taken in a collegiate style by a small group of senior managers. These major decision making processes can take a long time.
  16. 16. “Smaller” decisions can be made quickly and implemented as swiftly.
  17. 17. Finns are very concerned with quality.
  18. 18. Time management:
  19. 19. Finland is a controlled-time culture, and adherence to schedules is important and expected.
  20. 20. In Finland missing a deadline is a sign of poor management and inefficiency, and will shake people’s confidence.
  21. 21. Punctuality is important!
  22. 22. Meetings:
  23. 23. Meetings can seem strange affairs to people not familiar with Finland or the Finns - long but quiet.
  24. 24. Meetings are well-structured, follow a pre-set agenda and are orderly with one person speaking at a time - often seeking permission to speak through the Chair.
  25. 25. People will be well prepared, as you are not expected to speak unless you have something concrete to contribute.
  26. 26. Finns tend less towards consensus than their Nordic cousins, expecting individuals to take responsibility </li></ul>www.worldbusinessculture.com<br />
  27. 27. Finnishwork life features…<br /><ul><li>Building relationships with co-workers:
  28. 28. Relationship building often takes place outside the office: in a restaurant or the sauna. Never turn down an invitation to use the sauna, as it is an entrenched part of the Finnish culture and an important part of relationship building. There will be minimal, if any, small talk.
  29. 29. Team work:
  30. 30. Finns are more individualist than collectivist
  31. 31. But still comfortable working in teams
  32. 32. Finnish idea of team-working would tend to be that of a group of capable individuals being given the opportunity to complete well-defined tasks which, when put together, will enable the team to reach its goals.
  33. 33. Dress code:
  34. 34. A wide variety of styles and levels of formality can be observed – observe how your colleagues dress
  35. 35. Other:
  36. 36. Employees have been very loyal to employers with little job-hopping taking place (specially in smaller towns/villages).
  37. 37. The Finnish working culture is based on equality.
  38. 38. Women have historically played a major role in business life and women are found in the most senior positions in large Finnish companies.
  39. 39. Diligence, individuality and initiative are highly valued, together with strict observance of agreements and agreed schedules.</li></ul>www.worldbusinessculture.com<br />
  40. 40. Exercise5.1Work Culture Star<br />The exercise is found on SlideShare;<br />http://www.slideshare.net/VALOA/documents<br />(C&C trainingmaterial)<br />
  41. 41. Finnishwork life - Wages& Conditions of Employment<br />Working Hours <br />Regular working hours are usually at most 8 daily hours and 40 weekly hours. In a two-week period the working hours are not more than 80 hours and in a three-week period 120 hours<br />Wages<br />There is no universal minimum wage in Finland. The collective agreement in most employment branches determines the pay and other minimum employment terms. It is also possible to agree on benefits such as food and residence in addition to the wage.<br />Pay during illness /Sick pay<br />According to the law, an employee who is unable to work due to an illness or an accident is entitled to paid sick leave. <br />After working for the same employer for at least a month, employees have the right to receive sick-leave pay if they are unable to work during to illness or injury. To be entitled to sick-leave pay the working inability must be determined in a way satisfactory to the employer (for ex. a doctors certificate)<br />Annualholidays<br />An employee has a right to receive pay also for the time he/she is on annual holiday. Normally holiday leave accumulates 2 days (when employment has lasted less than 1 year) or 2½ days for each holiday credit month. Normal wages are paid for the time an employee is on holiday. <br />Check: http://www.tyosuojelu.fi/fi/holidays<br />Industrial safety district<br />http://www.tyosuojelu.fi/fi/workingtime provides information on the definition of working time, flexible hours, shift-work, overtime, time-keeping and more.<br />http://www.tyosuojelu.fi/fi/workingfinland/<br />http://www.expat-finland.com/employment/index.html<br />
  42. 42. Finnishwork life – Trade Unions<br /><ul><li>The main purpose of a trade union is to safeguard the benefits and rights of its members
  43. 43. Income development (salaries and transfer of income)
  44. 44. Employment security guarantees
  45. 45. Promotion of quality in working life
  46. 46. Possibility to join the trade union’s unemployment fund (earnings-related daily unemployment allowance )
  47. 47. Trade union members pay a membership fee to the union
  48. 48. It is possible to join the union already when you are studying!</li></ul>http://www.infopankki.fi/en-GB/Trade_Unions/<br />
  49. 49. Trade Unions<br /><ul><li>SAK - The Central Organisation of Finnish Trade Unions http://www.sak.fi/english/whatsnew.jsp?location1=1&sl2=1&lang=en
  50. 50. Akava - The Confederation of Unions for Professional and Managerial Staff in Finland http://www.akava.fi/en/
  51. 51. SEFE - The Finnish Association of Business School Graduates http://www.sefe.fi/portal/en/
  52. 52. TEK - Academic Engineers and Architects in Finland http://www.tek.fi/index.php?id=11
  53. 53. Akava Special Branches http://www.akavanerityisalat.fi/en/
  54. 54. OAJ - Trade Union of Education in Finland http://www.oaj.fi/portal/page?_pageid=515,452376&_dad=portal&_schema=PORTAL
  55. 55. Find your union (in Finnish only) at http://jarjestaydy.fi/www/fi/loyda_liittosi/</li></li></ul><li>Whatdoemployersexpectfromgraduates?<br />Expertise<br /><ul><li>Fieldspecifictheoreticalknowledge (concepts, theories, knowledge)
  56. 56. Ability to applytheories
  57. 57. Knowledge of laws and regulationsrelated to ownfield
  58. 58. Ability to analytical and systematicthinking
  59. 59. Ability to acquireinformation
  60. 60. Criticality for information sources
  61. 61. All-roundeducation</li></ul>Social skills<br /><ul><li>Group / teamworkskills
  62. 62. Interactionskills
  63. 63. Flexibility</li></ul>General ”workskills”<br />Organizing and coordinatingskills<br />Project management skills<br />Problem-solvingskills<br />Learning ability<br />Ability for creativethinking<br />Ability for independentworking<br />Initiative<br />Managingskills<br />Flexibility and adaptability<br />Eric Carver<br />
  64. 64. What do employers expect from graduates?<br />Communicationskills<br /><ul><li>Written and oralcommunicationskills
  65. 65. Negotiatingskills
  66. 66. Public performing skills</li></ul>Technical skills<br /><ul><li>ICT-skills
  67. 67. Computer / technicalequipmentskills</li></ul>International skills<br /><ul><li>Communicationskills with foreignlanguages
  68. 68. Special know-how of certain country / culture
  69. 69. International attitude / mindset
  70. 70. Multiculturalskills</li></ul>Business and economicalskills<br /><ul><li>Understanding of economic and societalmechanisms and systems
  71. 71. Financial administration
  72. 72. Financial planning and follow-up
  73. 73. Customerserviceskills
  74. 74. Marketing and salesskills</li></ul>Eric Carver<br />