Adopting DevOps for 2-Speed IT

1
Presented by:
© IBM Corporation
Agility, Velocity and Innovation
Adopting DevOps for 2-Speed IT
Sanjeev Sharma
CTO, DevOps Technical Sales and
Adoption
IBM Distinguished Engineer

22 © IBM Corporation
Goal: Getting Business Capabilities to the Customers
Product Owner
Senior Executives
Users Domain ExpertsAuditors
Gold Owner Support Staff
External System
Team
Operations
Staff
Team MemberTeam Lead
Team MemberTeam Member
Line-of-business Customer
IT
Agility - Velocity - Innovation

DevOps
approach:
Apply Lean
principles
accelerate
feedback and
improve time
to value
People
Process
Line-of-
business
Customer
1
3
2
1. Get ideas into production fast
2. Get people to use it
3. Get feedback
Continuously Improve:
I. Application Delivered
II. Environment Deployed
III. Application and Environment Delivery
Process

Lean & Agile
are at the
heart of IBM’s
DevOps
approach
– Balance efficiency and effectiveness to
– deliver the right things right!
Reduce work
Eliminate
bottlenecks and
waste
Fast response
times
Small batch sizes
Continuous
feedback
LEAN
AGILE
Efficiency
Effectiveness

5 © IBM Corporation© IBM Corporation 5
The DevOps
approach enables
Two-speed IT at
scale, resulting in
better business
outcomes
Rapid iterations
Develop Build Test Deploy
Production
API
Catalog
Develop Build Test Deploy
Slower iterations
Production
Systems of
Interaction
Systems of
Record
Digital
Applications
Enterprise
Applications

Customers want to Deliver a Business Capability:
Hybrid Environments, Hybrid Applications, Hybrid Teams
Application A
Application B
Application C
Application N
BusinessCapability
…

Operate Develop/
Test
Deploy
Steer
DevOps
Continuous
Feedback
DevOps delivers value across the software delivery lifecycle
80% reduction in critical
defects over the last three
years; 90% on-time delivery
vs. 60% previously. –
Nationwide Insurance
Reduced end-to-end development time
from 6 weeks to 2 weeks; accelerated
standing up an operational hardware
and software stack to just 30 minutes.
– Tangerine
Increased new product
releases from 30-40 per
year to more than 400.
– cars.com
Reduced the time required for
software releases by 99%; achieved
cost avoidance of more than USD2.3
million per year (for a single app). –
Fidelity Investments
40% reduction in overall
testing costs; 80%
productivity improvement. –
Large Government Agency
Shortened development
time for products from months to days;
gained 1.2 million new customers in just
one year. – RCBC
Reduced delivery cycles from nine weeks to
three weeks. – IBM Watson team
Sped from concept to
prototype in 1 week, in-
market in 3 months –
h.h. gregg
Reduced typical 6-month development effort to 15
days, from concept to running system. – Bay Area
Rapid Transit with Synchrony Systems

Voice of the IT
– Senior
Application
Development
Executive Steve Farley, VP Application
Development Center, Nationwide
Insurance
Carmen DeArdo, Director, Build
Technology Leader, Nationwide
Insurance

More
executive
perspectives
on DevOps Gareth Wharton,
CTO, Hiscox
Snehal Antani,
CIO CDF & CIO EA,
GE Capital Americas
“We built software and apps,
such as our award-winning bank
– GECapitalBank.com – from
scratch in weeks to months –
instead of months to years.”

IBMs Product and Process Improvements
Lifecycle Measurements 2008 2010 2012 – 1Q2015 Total Improvement
Project Initiation 30 days 10 days 2 days 28 days
Groomed Backlog 90 days 45 days On-going 89 days
Overall Time To Development 120 days 55 days 3 days 117 days
Composite Build Time 36 hours 12 hours 5 hours 700 %
BVT Availability N / A 18 hours < 1hour 17 hours
Sprint Test Time 5 days 2 days 14 hours 4 days
Total Deployment Time 2 days 8 hours
4 hours -> 20
minutes
2 days
Overall Time To Production 9 days 3 days 2 days 7 days
Time Between Releases 12 Months 12 Months 3 Months 9 Months
Innovation / Maintenance 58% / 42% 64% / 36% 78% / 22% +20% / -20%
Double-digit revenue growth, increased client adoption, improved client satisfaction

Challenges of DevOps
Adoption in the
Enterprise

Where does DevOps Adoption Start?
ProductionDevelop Build Test DeployPlan
By the end of 2015, 75% of large organizations are
expected to have adopted agile DevOps practices (IDC)
Agile Adoption
Water-SCRUM-fall

• Reduce Batch size
• Integrated Delivery Pipeline
• Agile Product Management
• ‘Continuous Funding’
• Right Architecture
• Continuous Improvement
Creating a ‘Lean’ Delivery Pipeline
1 per min 1 per min
4 per min 1 per min
4 per min 4 per min

• Deploying Infrastructure is the biggest
bottleneck for the Delivery Pipeline
– Extending the Agile Manifesto: Working software over
comprehensive documentation -> Working software (in
Production or production-like environment) over
comprehensive documentation
• Software Defined Environments to enable
Environment Standardization with pre-defined
‘Patterns’
– Servers are ‘Cattle’, not ‘Pets’
• Practitioner self-service access to
environments
• Engage Operations early - One Team
‘Shift Left’ Ops Engagement
Application
Changes
Infrastructure
Changes

Databases Internal
Messages
Third-party
Services
virtual components
Simultaneously test
across multiple test
stages
Dev QA
Test
Virtualization
IBM UrbanCode
Deploy
Test Automation
integrated with
Test Environments
Dynamic Infrastructure
 Deploy what is ready,
virtualize the rest
 Continuously test in
production-like env.
 Deploy private, secure right
sized test data
Test Data Management
Rational Test Workbench
Quality Management  Manage quality across the
delivery lifecycle
Shift Left Test: Deploy what is ready, Virtualize the rest

16 © IBM Corporation 16
Test LPAR
z/OS
…
Typical z/OS Testing Architecture
Project
Team
[April Maintain]
Project
Team
[Prototype SOA]
Project
Team
[June New Func]
Project
Team
[Dec Sys Upgrade]
Test
Data
App
App
App
Problems Encountered
1.Shared resources combined
with overlapping schedules can
elicit conflicts, impede
innovation and slow code
delivery
2.Coordination of environmental
changes and releases cause
bottlenecks, delays and
additional overhead
3.Shared test data is difficult to
manage and can lead to over
testing or incorrect test results

‘Lean’ Delivery
Pipeline
Case Study: Large Bank
Challenge:
– Developers were creating daily builds
– QA team had a 3 – 5 day cycle time
Bottlenecks Identified:
– Large Sizes of Testing Deployments
– Lack of Deployment Automation
– Ticket based manual environment provisioning
– Lack of reliable source of Test Data
Solution:
– Deployment Automation with IBM UrbanCode Deploy
– Cloud hosted ‘on-demand’ environments with IBM
UrbanCode Deploy with Patterns
– Test Automation and Service Virtualization with IBM Rational
Test Workbench
– Test Data Management with IBM Optim Test Data
Management

End-to-end testing with Continuous Delivery and Test Virtualization
Databases Mainframe
applications
Third-party
Services
Rational Test Virtualization Server
Databases Mainframe
applications
Virtualized Services
SCM Build
Deploy
Test
RTW
plugin
RTVS
plugin
Actual Services
Optim
plugin
Optim Test Data Management
UAT
UrbanCode Deploy
Extract Data,
Insert Data,
Convert/Mask Data
Update Data
Configure and start
Virtual Services
Deploy App and
Configure
Middleware
18
Cloud Platform
Test Data
Management

DevOps for 2-Speed IT
Mobile to Mainframe

Applications, teams and environments are “hybrid”: 2-Speed IT
Rapid iterations
Cloud Native
Slower iterations
Cloud Ready
Planning
/Transformatio
n
Continuous synchronization
and planning
Continuous testing
Continuous deployment
and monitoring
Plan Develop Build Test Deploy Production
Plan Develop Build Test Deploy Production
Automation
Alignment

Delivering a Business Capability – Hybrid Applications, Hybrid
Platforms, Hybrid Teams
Application A
Application B
Application C
Application N
BusinessCapability
…

• Keep track of the inventory across the entire life cycle of the release
• Control the entire release lifecycle in an easy to use view
Orchestrating Complex Releases

Application Deployment to Hybrid Environments
IBM UrbanCode Deploy
IBM Bluemix
Cloud
Foundry
On-prem IaaS
On-prem Traditional IT
IBM Cloud Orchestrator
IBM PureApplication System
IBM Cloud Manager
with OpenStack
23
Virtual
Machines
Docker
Containers
IBM UrbanCode Release
Systems of Engagement
Systems of Record

Adopting DevOps
for 2-speed IT
Case Study: Multinational Financial Services
Provider
Challenges:
– Delivering a Business Capability with multiple services and
applications across Hybrid Environments
Bottlenecks Identified:
– Lack of Release Planning
– Inability to test when needed, as services are not available/ready
– Coordinating complex Releases, made up of deployments across
Hybrid Environments
Solution:
– Release Planning with IBM UrbanCode Release
– Deployment Automation a cross Hybrid environments with IBM
UrbanCode Deploy with Patterns
– Test Automation and Service Virtualization with IBM Rational Test
Workbench
– Rapid Deployment across distributed datacenters with Aspera

IBM UrbanCode Release
Legacy Stack On-Prem Cloud
IBM UrbanCode Deploy
Provision
Application
Infrastructure
Private
Cloud
Pattern Engine
Provision
Application +
Infrastructure
Platform
as a
Service
(Public)
BlueMix
Infrastructure
System z
and/or
Distributed
Applications
Provision
Application +
Infrastructure
BlueBox
IBM Container Service
APIGateway
CloudFoundry
‘Community’
Buildpacks
IBM DevOps
Services
APIs
APIs
Off-Prem Cloud
Infrastructure
IBM Cloud
Orchestrator
Pattern Engine
Provision
Application +
Infrastructure
Application Deployment for Hybrid environments
Aspera

Creating a DevOps
Culture
And now for the hard part…

Building a DevOps Culture grounded
in lean and agile principles
• Setup a DevOps Center
of Excellence
• Everyone is responsible
for Delivery, including
external Stakeholders
• Common Measures of
Success
It’s all about
the people!

Start Here:
Value Stream Mapping for
Identifying and Addressing
bottlenecks

Mapping your Delivery Pipeline
Idea/Feature/Bug Fix/
Enhancement
Production
Development Build QA SIT UAT Prod
PMO
Requirements/
Analyst
Developer
CustomersLine of Business
Build
Engineer
QA Team Integration Tester User/Tester Operations
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Infrastructure as Code/
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Metrics - Reporting/Dashboarding
Tasks
Artifacts

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Rigid ‘One-size-
fits-all’ Development process
Solution: Agile Transformation with
‘Risk-Value’ based Process Variants

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Ticket Based
Environment Provisioning
Solution: Cloud Hosted
Developer ‘Self-Service’

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Weekend long
Deployments that often fail
Solution: Frequent Deployment
of Small Batches of Change

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts

Enhancement
Production
PMO
Requirements/
Analyst
Developer
Build
Engineer
Artifact Repository
Deployment Engineer
Release Management
Code Repository
Deploy
Get Feedback
Cloud Patterns
Feedback
Customer or
Customer Surrogate
Tasks
Artifacts
Bottleneck: Late Discovery of
Architectural Fragility
Solution: Agile ‘Shift Left’
Integration Testing to early in
LifeCycle

For Dummies books:
http://ibm.co/devopsfordummies
http://ibm.co/agilefordummies
http://ibm.co/ServiceVirtualizationForDummies
http://ibm.co/ARDfordummies
DevOps Lean Assessment (Beta):
http://bit.ly/IBMLeanAssess
IBM DevOps Page:
http://ibm.com/DevOps
IBM DevOps YouTube Playlist:
http://bit.ly/1fiDOtl
Resources
Continuing your DevOps Adoption
journey

Questions?
39

Acknowledgements and disclaimers
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© Copyright IBM Corporation 2013. All rights reserved. The information contained in these materials is provided for
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References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in
which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s
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products and services are trademarks of the International Business Machines Corporation, in the United States, other countries
or both. Other company, product, or service names may be trademarks or service marks of others.
Thank You

Adopting DevOps for 2-Speed IT

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