on ITC

1. Presentation on Performance
Management System of ITC LTD
Submitted by
Ujjwal Bhowmick
030102062

2. About the Company
 ITC Limited or ITC is an Indian conglomerate
headquartered in kolkata, West Bengal.
 Founded in August 24,1920 as Imperial Tobacco
Company.
 Its diversified businesses includes Five segments ;
FMCG,Hotels,Paperboards,Paper & Packging and
Agribusiness.
 My project is based on mainly FMCG division and its
market share is 256,769 crores in 2013.

3. ITC’s Vision
 Sustain ITC's position as one of India's most
valuable corporations through world class
performance, creating growing value for the Indian
economy and the Company's stakeholders.
Mission :-
To enhance the wealth generating capability of the
enterprise in a globalising environment, delivering
superior and sustainable stakeholder value.

4. ITC FMCG division includes ……..
 Tobacco (it is a leader in this business in india)
 Personal Healthcare
 Lifestyle Retailing
 Food
 Stationary –paper
 Safety matches and Agarbattis
 Packging
Its main customers are generally mass population, youths.

5. Resources
 Man :- Human Resources , Labour force
 Material :- Mainly Agricultural products which they
take from farmers , e choupal is also a source, few
products which they only market is made by other
companies.
 Machine :- These are machines used to make these
product.

6. Human Resources
Employees :- As per the Annual report there are
25,960 employees in ITC , among them 3,043 are
women. ITC spents 2,145 crore on employees
benefits in FY 2012-13.

7. HR Policy of ITC
 Policy on prevention of discrimination in employees.
 Policy on securing human rights in the company
 Policy on child labour.

8. Performance Management System
Performance management system includes activities
to ensure that goals are consistently being met in an
effective manner.
Performance management can focus on performance
of the organization , a department processes to build
a product or service ,employees.

9. Performance management of individual
employees
It can be different generally includes the following ,
planning the work, setting goals, offering feedback
and reviews ,offering opportunities to learn more in
one’s field, and rewarding employees who perform
well.

10. Performance Management Cycle
It’s a technique used by company managers and
executives to encourage employee growth and job
satisfaction.
In case of ITC the cycle consists four steps mainly
These are Plan, Act ,Monitor ,Review

11. Performance Appraisal Methods used
in ITC
 Balance score card
 360 Degree feedback
 MBO
 BARS

12. Rewards and Recognition

13. Sources
Wikipedia
ITC official website
Forbes magazine
Scribed .com

14. Thank you