Dynamic professional with 7+ years of experience in the IT consulting & Product Development. Key skills include Client Requirement Gathering (FRD/SRS/RTM), RFP, Project Management, Product Development, MIS Reporting, Quality Assurance, Leading Cross-Functional Teams, and Analytical Thinking. Abreast with latest technology trends such as IOT, AI, Analytics and IT Digital Transformation. Exposure to Data Analytics using R and MS Excel, statistical data tool “SPSS” and Data visualization tool “Tableau”. MBA Skills: - Project/Product Management, B2B Marketing, Digital Marketing, Corporate Strategy, Marketing & Retail Analytics (Multivariate Analysis, Customer Analytics, Factor Analytics, Multi-Dimensional Scaling, linear and logit regression) Technical Skills: - MSSQL, Windows Server, .Net, Google Analytics, BI Reporting.

1. Udit Dobhal
Contact: +91 8527954662, Linkedin, E-mail: yudi19872001@yahoo.co.in
EXECUTIVE SUMMARY
Dynamic professional with 7+ years of experience in the IT consulting & Product Development. Key skills include Client Requirement
Gathering (FRD/SRS/RTM), RFP, Project Management, Product Development, MIS Reporting, Quality Assurance, Leading Cross-Functional
Teams, and Analytical Thinking. Abreast with latest technology trends such as IOT, AI, Analytics and IT Digital Transformation.
Exposure to Data Analytics using R and MS Excel, statistical data tool “SPSS” and Data visualization tool “Tableau”.
MBA Skills: - Project/Product Management, B2B Marketing, Digital Marketing, Corporate Strategy, Marketing & Retail Analytics (Multivariate
Analysis, Customer Analytics, Factor Analytics, Multi-Dimensional Scaling, linear and logit regression)
Technical Skills: - MSSQL, Windows Server, .Net, Google Analytics, BI Reporting.
PROFESSIONAL EXPERIENCE
Fiserv India Pvt Ltd (US MNC, leading provider of Banking Software to US Banks) Noida, UP
Quality Assurance Engineer, Analyst May 2014 – Apr 2018
• Gathered requirements and did Impact Analysis, by coordinating with business stakeholders for finding out the Performance
impact of scalability and increased customer volume on leading Retail & Corporate Banks (Core Banking System) and provided
infrastructure upgrade recommendations to the clients (USA).
• As a Product Owner prepared a road map (Work allocation, Priority Plans and Project Estimation) and led a team to setup new
Application Server to track Corporate Banking client account transaction request issues, saving 200+ business hours.
• Initiated new Product Development process with cross-functional teams and as a Module lead developed a Software Application
that improved overall product testing time frame by 80%, resulting in faster delivery to “Fortune-500” clients (USA).
• Identified the process changes and worked with geographically dispersed teams to introduce Agile (Scrum) Methodology best practices
thus, improving the performance assurance delivery by 50%.
• Worked with Sales and Product Marketing on competitor information, industry analysis, technology and market trends.
• Interviewed the candidates and coached them about the processes and technical work through presentations and training sessions.
Wipro Infotech (Indian IT MNC) Hyderabad/Delhi-NCR
Software Engineer Aug 2010- May 2014
• Analyzed the stakeholder’s new business requirements and pitched for generating new demand from client in form of change
requests (CR) generating new revenue of Rs 10 million.
• Responsible for the creation and resourcing of the solution such as SRS, RTM, Presentations, Interactive Demos that teams needed to
support proactive customer engagement and respond to RFP.
• Successfully completed the User Acceptance Testing (UAT) of the Enterprise Application at client side by identifying and
recognizing the client traits and determine how to influence their decision leading to Digital Transformation of client processes.
• As a Product lead led a team of 8 and initiated new Product development using Automation testing framework which helped in
reducing the troubleshooting/testing time of application by 80%.
• Partnered with cross functional team to develop Process Automation solution which provided 24x7 real time customer
contribution metric to the higher management, helping client to find out leakages of INR 50 crore+ in contribution filling.
• Conducted training and live Demo sessions for the client employees providing know-how of the Enterprise Application, helping in
improving working knowledge of application and reducing unwarranted client helpdesk tickets by 40%.
• Worked on IT Configuration & Release management team and partnered with cross functional teams to assign and resolve the
high priority client issues with in SLA, have good exposure to IT Service Management process framework such as ITIL.
EDUCATION/CERTIFICATION
• MBA (One Year Full-Time Programme), IIM Indore (degree expected- Feb 2019)
• B.Tech. Computer Science & Engineering, GBPEC, Pauri, India (71.57%) (2006-2010)
• Certified ISTQB functional Tester.
AWARDS
• Awarded Feather in My CAP Award in Wipro for showing high productivity and maintaining client relationship.
• Received Level 2 award in Fiserv from Vice President of the department for delivering of tool which saved 200hrs of work for the
QA Team.