13. Resources
● Measuring U - Jeff Sauro’s excellent website full of reference materials on quantifying UX
● When to Use Which User Experience Research Method -2014 NNG article by Christian Rohrer
● How to Effectively Implement Different Online Research Techniques for Rapid UnModerated Feedback -
2015 UXPA presentation by Steve Fadden & Niyati Bedekar
● Reducing the Pain of Recruiting Users in Enterprise UX - 2016 Medium post by Kellie Mecham & Anna
Rowe
● Reducing the “Unknown Unknowns” in Enterprise UX - 2016 Medium post by Kellie Mecham & Anna
Rowe
● Innovation Games: Creating Breakthrough Products Through Collaborative Play - an awesome book full
of fun ways to conduct team or user brainstorming sessions by Luke Hohmann
● Information Architecture: Blueprints for the Web - approachable IA best practices by Christina Wodtke
& Austin Govella
● Card Sorting: Designing Usable Categories - THE card sorting reference by Donna Spencer
● Forms that Work: Designing Web Forms for Usability - helpful form dos and don’ts by Caroline Jarrett
& Gerry Gaffney
● Salesforce UX on Medium - Includes articles on personas, online surveys, design systems, and more!