UXDX Dublin - UX (not) Lost in , by Aleksandra Pyta, May 23rd 2018

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Aleksandra has built her way up to being a leading Project Manager in Netguru. Her years of experience led her to understand how things get lost in translation, which is what she spoke about at UXDX Dublin on May 23rd. Ensuring that UX is not lost in translation means that you don't need to return to the design phase later in the product cycle, saving time and money. Aleksandra takes us through a specific design handover process that she recommends. The key to a successful handover is empathy.

Design

UX (not) lost in translation
UXDX, Dublin, 23.05.2018

Aleksandra Pyta
Project Manager
aleksandra.pyta@netguru.co

Why should we talk about Design Handovers?
Why?
UX (not) lost in translation

Why?
UX (not) lost in translation
● Save the designed User Experience
● Save money
● Save time

What exactly will we talk about?
What?
UX (not) lost in translation

What?
UX (not) lost in translation
● Recommended* Design Handover Process
○ Handover to the Client
○ Handover to the Development Team
● For the specific type of design assignments
○ Design -> Development -> Delivery
* Perfect process doesn’t exist. Adapt it to your needs and projects.

What is the Key to a successful Design
Handover?
What is the Key?
UX (not) lost in translation

What is the Key?
UX (not) lost in translation
● Treat Developers and the Client as Users.
● Design for Users, document for Developers & the
Client.
EMPATHY

What is the Recommended Process?
Process
UX (not) lost in translation

Recommended process
UX (not) lost in translation
● Handover Preparation
● Handover Deliverables
● Handing Over

Handover Preparation
Handover Preparation
UX (not) lost in translation

Handover Preparation
UX (not) lost in translation
Include time for
handover in
estimations
Include
Developers in the
Design process
Check if you’ve
designed
everything
Schedule
UX Review
&
UI Review
Schedule
Design Bug Bash
with the Team

Handover Deliverables
Handover Deliverables
UX (not) lost in translation

Handover Deliverables
UX (not) lost in translation
STRUCTURE TOOLS CHECKLIST

Handover Deliverables: Structure
UX (not) lost in translation
● Organization & naming
conventions
● Functional description
○ A document describing features or edge case
behaviors with supporting images
○ Unknowns: list of unknown elements that may
affect development
● Design system

Handover Deliverables: Tools
UX (not) lost in translation
● Interactive measurements and data for
development team with: Zeplin, Sketch
Measure, Invision Design Studio, Grid bibles

Handover Deliverables: Checklist
UX (not) lost in translation
● Lists things that need to be done for
a successful handover
● Copy the template and cross off one by one
● One-time effort to prepare

Design Workflow System: Examples
UX (not) lost in translation

Internal Design Process Book
UX (not) lost in translation

Handing Over
Handing Over
UX (not) lost in translation

Handing Over
UX (not) lost in translation
CALL WITH DEVELOPERS CALL WITH PRODUCT OWNER

Handing over: Remember about the Key
UX (not) lost in translation
● Treat Developers and the Client as Users.
● Design for Users, document for Developers & Client.
EMPATHY

Handing Over: Developers
UX (not) lost in translation
● Thinks in terms of components
● Focused on edge cases, changes of state,
interactions
● If they understand the goal, they will come up
with solutions even w/o the Designer

Handing Over: Product Owner
UX (not) lost in translation
● Thinks in terms of problems the product solves
● Focused on the flow
● Has to understand design decisions in order to
support Developers in delivery

Recommended process summary
UX (not) lost in translation
● Handover Preparation
● Handover Deliverables
● Handing Over

Bonus:
Design Handover Pain Points & Best Practices
Process
UX (not) lost in translation

Design Handover Pain Points & Best Practices: Designers
UX (not) lost in translation
● Pain Point: Show expected interactions.
● Solution: animated GIFs with responsive
behaviors and interactions / record voice +
video during handover.

Design Handover Pain Points & Best Practices: Developers
UX (not) lost in translation
● Pain Point: Inconsistencies in the design.
● Solution: Review, review, and review again.
Ask for help.

Design Handover Pain Points & Best Practices: Project Managers
UX (not) lost in translation
● Pain Point: Missing assets / views holding the work
back.
● Solution: Create handover checklist and follow it.
Use the right tools.

Questions?
Time for Questions
UX (not) lost in translation

Thank you!
That’s all Folks!
UX (not) lost in translation

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