Part of our UX Trends: 2016 and beyond event, 17th March 2016

1. Smart Experience Design
@gilescolborne

2. 2001 dot com crash

3. 2007 iPhone

4. 2016 AI?

8. Deep
context
Anticipation
& agents
Natural
language
Sensory
input
APPLE

10. Stuff that the user wants
goes here.

12. Book me an off peak return from
Bath to London for next Tuesday
with a seat reservation on the way
back at 4:30.
Would you like to add a Zone
1-5 Travelcard for £5.80?
Yes plz
That comes to £78.20 including
booking fee. Want to go ahead?
Trainline BookingMenu My tickets
OK

13. Here is exactly
what you need
right now

14. Richard Hooker

16. Machine learning
is not magic
it’s engineering

22. High varianceHigh bias

26. Richard Hooker

30. Book me an off peak return from
Bath to London for next Tuesday
with a seat reservation on the way
back at 4:30.
Would you like to add a Zone
1-5 Travelcard for £5.80?
Yes plz
That comes to £78.20 including
booking fee. Want to go ahead?
Trainline BookingMenu My tickets
OK

34. Book me an off peak return from
Bath to London for next Tuesday
with a seat reservation on the way
back at 4:30.
Would you like to add a Zone
1-5 Travelcard for £5.80?
Yes plz
That comes to £78.20 including
booking fee. Want to go ahead?
Trainline BookingMenu My tickets
OK

36. Thank you
@gilescolborne