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Meeting 5 (May 1):
Best Practices in Social Media
for the Communications           •Traditional vs. social media
Professional                     •Blog Platforms
                                 •Working with bloggers/citizen journalists
                                 •Dealing with empowered consumers,
Instructor:
                                 negative comments and the real-time
Erik Deutsch (@erikdeutsch)      •Using social media for “old school” media
#UCLAx425                        relations
                                 •Guest speakers:
                                     Babette Pepaj (@BakeSpace)
                                     Founder, BakeSpace.com and
                                     TECHmunch Food Blogger Conference
                                     Beth Mansfield (@BethMansfield and
                                     @CarlsJr), Director of PR,
                                     CKE Restaurants, Inc.

  UCLA X425                                                  Spring 2012
UCLA X425   Spring 2012
PR pitch --> Media coverage --> Public consumption

Traditional Media Gatekeepers




UCLA X425                                   Spring 2012
Everyone. Everything. Everywhere.
                  All the Time. In All Directions.

“Tradigital”
UCLA X425                                            Spring 2012
Traditional media "hits" are just the beginning,
       not the end, of the journey...
UCLA X425                                     Spring 2012
TRADITIONAL                        SOCIAL

Professional Journalists           User Generated/Citizen Journalists

Editorial process/oversight        Anything Goes

Expensive Infrastructure           Free or Low Cost Tools Online

Broadcast                          Narrowcast (Niche) /Targeted

One-Way Consumed                   Two-Way/Multidirectional
                                   (interactive conversation

Next Day Water Cooler Discussion   Immediate Opportunity to Go Viral



 UCLA X425                                                 Spring 2012
• Full-Scale: Wordpress, Blogger, Typepad

• Hybrid or "Lifestream": Tumblr, Posterous

• Micro: Twitter




 UCLA X425                                    Spring 2012
Full Platforms:
Wordpress, Blogger & TypePad

    - Lots of free and paid templates
    - Customization
    - Hosted or unhosted
    - Widgets



Hybrid or "Lifestream" Platforms
Tumblr & Posterours

    - Simple, quick and easy
    - Limited capabilities and customization



Micro Platforms
Twitter


UCLA X425                                      Spring 2012
UCLA X425   Spring 2012
1) Don't "carpet bomb"


2) Be social

3) Provide "social" content

4) Make it "profitable" for the blogger

    PR = Page Rank


Note "Paid" vs. "Earned" Media...




   UCLA X425                              Spring 2012
UCLA X425   Spring 2012
Meeting 5 (November 8):
                      Guest speakers:




Babette Pepaj (@BakeSpace)          Beth Mansfield (@BethMansfield)
   Founder, BakeSpace.com and              Director of PR @CarlsJr
TECHmunch Food Blogger Conference

UCLA X425                                                      Spring 2012

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UCLA X425 Week 5

  • 1. Meeting 5 (May 1): Best Practices in Social Media for the Communications •Traditional vs. social media Professional •Blog Platforms •Working with bloggers/citizen journalists •Dealing with empowered consumers, Instructor: negative comments and the real-time Erik Deutsch (@erikdeutsch) •Using social media for “old school” media #UCLAx425 relations •Guest speakers: Babette Pepaj (@BakeSpace) Founder, BakeSpace.com and TECHmunch Food Blogger Conference Beth Mansfield (@BethMansfield and @CarlsJr), Director of PR, CKE Restaurants, Inc. UCLA X425 Spring 2012
  • 2. UCLA X425 Spring 2012
  • 3. PR pitch --> Media coverage --> Public consumption Traditional Media Gatekeepers UCLA X425 Spring 2012
  • 4. Everyone. Everything. Everywhere. All the Time. In All Directions. “Tradigital” UCLA X425 Spring 2012
  • 5. Traditional media "hits" are just the beginning, not the end, of the journey... UCLA X425 Spring 2012
  • 6. TRADITIONAL SOCIAL Professional Journalists User Generated/Citizen Journalists Editorial process/oversight Anything Goes Expensive Infrastructure Free or Low Cost Tools Online Broadcast Narrowcast (Niche) /Targeted One-Way Consumed Two-Way/Multidirectional (interactive conversation Next Day Water Cooler Discussion Immediate Opportunity to Go Viral UCLA X425 Spring 2012
  • 7. • Full-Scale: Wordpress, Blogger, Typepad • Hybrid or "Lifestream": Tumblr, Posterous • Micro: Twitter UCLA X425 Spring 2012
  • 8. Full Platforms: Wordpress, Blogger & TypePad - Lots of free and paid templates - Customization - Hosted or unhosted - Widgets Hybrid or "Lifestream" Platforms Tumblr & Posterours - Simple, quick and easy - Limited capabilities and customization Micro Platforms Twitter UCLA X425 Spring 2012
  • 9. UCLA X425 Spring 2012
  • 10. 1) Don't "carpet bomb" 2) Be social 3) Provide "social" content 4) Make it "profitable" for the blogger PR = Page Rank Note "Paid" vs. "Earned" Media... UCLA X425 Spring 2012
  • 11. UCLA X425 Spring 2012
  • 12. Meeting 5 (November 8): Guest speakers: Babette Pepaj (@BakeSpace) Beth Mansfield (@BethMansfield) Founder, BakeSpace.com and Director of PR @CarlsJr TECHmunch Food Blogger Conference UCLA X425 Spring 2012