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Best Practices in Social Media
for the Communications
Professional
Instructor:
Erik Deutsch (@ErikDeutsch)
#UCLAx425

UCLA X425

Meeting 4 (October 29):
•SEO for the PR pro
•Online reputation management
•Content syndication and newsfeeds
•The “social media news release” and
online newsroom
•Make yourself easy to find (inbound links
and referrer sites)
•Guest speaker:
Tony Adam (@TonyAdam)
Founder & CEO, Eventup

Fall 2013
The Final Project

1.
2.
3.
4.
5.
6.
7.
UCLA X425

Situation Analysis
Goals
Target Audiences
Competitive Analysis
Strategies
Tactics
Measurement
Fall 2013
• Foursquare, Gowalla, Facebook Places, Yelp
• Induce consumers to "check in" and share their
location

How?
•
•
•
•

Special offers
Discounts/coupons
Recognition
Status

UCLA X425

Fall 2013
•

"Quick Response" akin to a bar code

•

Make accessing information easy on-the-go
from a web page or other online content

•

Use by "scanning" the code via smart phone
equipped with a QR code reader app

•

Easy and free to generate (can also customize)

•

Good Uses: product packaging, print ads,
business cards, storefront displays, restaurant
menus, real estate, etc. Landing page should
be optimized for mobile!

•

Bad Uses: Moving vehicles, distant billboards,
subways/airplanes (places with no cell/data
signal)

UCLA X425

Fall 2013
Search engine optimization (SEO) is
the process of improving the
visibility of a web site or a web page
in search engines via the "natural"
or un-paid ("organic" or
"algorithmic") search results. Other
forms of search engine marketing
(SEM) target paid listings.

UCLA X425

Fall 2013
1) Relevance
(based on your content – page titles, keywords, tags,
etc.)
2) Authority
(based on your inbound links – note .edu and .gov
vs. the rest – the NY Times trumps a small time
blogger)

UCLA X425

Fall 2013
SEM - Search Engine Marketing
•Purchasing links
•Akin (in PR speak) to "Earned" vs. "Paid" media

UCLA X425

Fall 2013
The results that come up when you
perform a Google search
UCLA X425

Fall 2013
"The solution to pollution is dilution."

And remember...
all content and links are not created equal.
UCLA X425

Fall 2013
"The solution to pollution is dilution."

Develop multiple content assets to help push down negative links (as well as
negative, autosuggested searches).
Tactics: YouTube videos, topic-specific landing pages (with embedded YouTube
videos), press releases through online wire services, blog entries and social
media profiles.

UCLA X425

Fall 2013
UCLA X425

Fall 2013
1.
2.
3.

Use relevant keywords
(and position them
prominently)
Use “anchor text”
(embedded) links
Short, SEO and Tweetfriendly headlines
(Google displays
roughly first 65
characters in search
results)

UCLA X425

Fall 2013
Best Practices in Social Media
for the Communications
Professional

Meeting 4 (October 29):
Guest speaker:

Instructor:
Erik Deutsch (@ErikDeutsch)

Twitter hashtag:
#UCLAx425
UCLA X425

Tony Adam (@TonyAdam)
Founder & CEO, Eventup

Fall 2013

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UCLA X425 FALL '13 - WEEK 4

  • 1. Best Practices in Social Media for the Communications Professional Instructor: Erik Deutsch (@ErikDeutsch) #UCLAx425 UCLA X425 Meeting 4 (October 29): •SEO for the PR pro •Online reputation management •Content syndication and newsfeeds •The “social media news release” and online newsroom •Make yourself easy to find (inbound links and referrer sites) •Guest speaker: Tony Adam (@TonyAdam) Founder & CEO, Eventup Fall 2013
  • 2.
  • 3. The Final Project 1. 2. 3. 4. 5. 6. 7. UCLA X425 Situation Analysis Goals Target Audiences Competitive Analysis Strategies Tactics Measurement Fall 2013
  • 4. • Foursquare, Gowalla, Facebook Places, Yelp • Induce consumers to "check in" and share their location How? • • • • Special offers Discounts/coupons Recognition Status UCLA X425 Fall 2013
  • 5. • "Quick Response" akin to a bar code • Make accessing information easy on-the-go from a web page or other online content • Use by "scanning" the code via smart phone equipped with a QR code reader app • Easy and free to generate (can also customize) • Good Uses: product packaging, print ads, business cards, storefront displays, restaurant menus, real estate, etc. Landing page should be optimized for mobile! • Bad Uses: Moving vehicles, distant billboards, subways/airplanes (places with no cell/data signal) UCLA X425 Fall 2013
  • 6. Search engine optimization (SEO) is the process of improving the visibility of a web site or a web page in search engines via the "natural" or un-paid ("organic" or "algorithmic") search results. Other forms of search engine marketing (SEM) target paid listings. UCLA X425 Fall 2013
  • 7. 1) Relevance (based on your content – page titles, keywords, tags, etc.) 2) Authority (based on your inbound links – note .edu and .gov vs. the rest – the NY Times trumps a small time blogger) UCLA X425 Fall 2013
  • 8. SEM - Search Engine Marketing •Purchasing links •Akin (in PR speak) to "Earned" vs. "Paid" media UCLA X425 Fall 2013
  • 9. The results that come up when you perform a Google search UCLA X425 Fall 2013
  • 10. "The solution to pollution is dilution." And remember... all content and links are not created equal. UCLA X425 Fall 2013
  • 11. "The solution to pollution is dilution." Develop multiple content assets to help push down negative links (as well as negative, autosuggested searches). Tactics: YouTube videos, topic-specific landing pages (with embedded YouTube videos), press releases through online wire services, blog entries and social media profiles. UCLA X425 Fall 2013
  • 13. 1. 2. 3. Use relevant keywords (and position them prominently) Use “anchor text” (embedded) links Short, SEO and Tweetfriendly headlines (Google displays roughly first 65 characters in search results) UCLA X425 Fall 2013
  • 14. Best Practices in Social Media for the Communications Professional Meeting 4 (October 29): Guest speaker: Instructor: Erik Deutsch (@ErikDeutsch) Twitter hashtag: #UCLAx425 UCLA X425 Tony Adam (@TonyAdam) Founder & CEO, Eventup Fall 2013