5. Social Media is all about: Social Media in company or organisation Create a “Buzz” around your product See what people say about your brand/product Engage in conversations
19. How to make the most of free & easy to use web tools Social Media: Facebook YouTube Flickr Wayn Facebook YouTube Flickr Twitter
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22. “ Social Media at Work” “ I do this work professionally. Spyware and viruses aren't Dell's fault, as much as I think that Dell could do better in some areas”. “ I always experienced good service and in my opinion, they've mastered their business model including their tech support services. They are reliable and consistent”. “ Viruses are Your issue, not Dell's. Anyone with a computer knows the company that sold you the computer is not at fault....You use it...be careful how you use it. I have had several issues with My Dell XPS, but they were on it Instantly, the customer service was fantastic”. “ Blaming Dell for Spyware and Viruses? Stay off sites you know you shouldn't be going to :)”
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30. From Word of Mouth to Word of Mouse advertising......