1. TRISTAN LAYNE
Manager/Musician
Address: 2596 Princeton Pike
Lawrenceville
NJ 08648
C: (347)–262-9886 Email: Tristan_layne@hotmail.com
Education
Bachelor of Music: in Vocal Performance (Dec 2016)
Westminster Choir College of Rider University Princeton, NJ, USA
Voice: Carolann Page
Coaches: Rachelle Jonck, William Hobbs, Dr. Akiko Hosaki, Martin Neron
Conductors: Yannick Nezet-Seguin, Jane Glover, Rachelle Jonck, William Hobbs, Dr. Joe Miller,
Dr. James Jordan, Dr. Amanda Quist, Brandon Waddles, Carl Taitt, John Bryan, John Burnett
Minor: Entrepreneurship Studies (Dec 2016)
Rider University Lawrenceville, NJ, USA
Summer Programme - 2007
Berklee School of Music Boston, Massachusetts, USA
Bachelor of Science: Economics & Management - 2006
The University of the West Indies Cave Hill, St. Michael, BARBADOS
Business Studies - 1998
SJPP – Samuel Jackman Prescod Polytechnic Wildey, St. Michael, BARBADOS
Choirs
Westminster Symphonic Choir Dr. Joe Miller Fall 2015 – Fall 2016
Scola Cantorum Dr. James Jordan Fall 2014 – Summer 2015
Laudamus Chamber Choir John Burnett Summer 1999 – Spring 2013
Myriad Singers of Barbados John Bryan Winter 2006 – Winter 2012
St. Lawrence Church Choir Carl Taitt Summer 1991 – Fall 2000

2. TRISTAN LAYNE
Work Experience
July 2008 – May 2013 T&M Gourmet Chessecakes & T&M Video Services Ltd
Customer Services Manager/Finance Manager/Entrepreneur
Duties included:
 Ensuring customer satisfaction and organizational responsibility
 Handling complaints and finding solutions that best suited the company and customers
 Processing all accounting transactions
 Providing monthly reports
 Filing company taxes
Jan 2007 – May 2007 Tregaskiss International (Closed)
Customer Service Specialist
Duties included:
 Processing of customer orders in a timely and efficient manner
 Rotation in the supervision of a four member team of fellow Service Specialists
 This organization, though small, was open to change and allowed ideas to be brought forth and nurtured. This
resulted in my suggestion of individuals going to training seminars and bringing to the group what they have learnt
so it that all could benefit
Oct 2001 – Dec 2006 Royal Bank of Canada
Customer Service Rep
International Business Rep
Duties included:
 Opening of new accounts
 Preparing Drafts and Telegraphic Transfers
 Processing transactions for travel; (monies, travelers cheques) with the knowledge of Central
Bank regulations and banking policies in view.
 Not only was I in the position of Teller for 1½ years with this group but I also performed most
of the major functions of any bank except the loan aspect. Therefore, all areas of transactions
sought were dealt by myself and the six other Customer Service Reps available;
 I was transferred to the Private Banking department in 2003, where I initially functioned as a
Drafts Clerk; however, this was soon switched to an International Relations Clerk. I was then
required to assist the manager of this area in verifying that all IBC’s – International Business
Companies - were operating in Barbados legally and if this wasn’t the case, in either contacting
them or their locally based secretary to achieve this.
Oct 1998 – Sep 2001 Cable & Wireless BET Ltd
Foreign Payables Clerk
Local Payables Clerk
Internet Billing Clerk
Duties included:

3.  Processing Payments for foreign customers (creditors) by preparing the necessary
correspondence or instructions for delivery to the bank to be executed
 Processing of end of month entries for monthly deadlines to be achieved
 Working alone on project for clearing of phone bill issue between C&W BET and C&W Bartel
before merger was finalized
 Processing of invoices to pay local creditors, similar to those for foreign customers, except that
actual cheques were generated for requisite signatures
 Billing of all Internet customers, worked with Moore Paragon (billing co.) to be certain that
everything ran smoothly and all customers were billed promptly
Computer Skills
Working Knowledge of Access, Word, Excel, Quickbooks & PowerPoint
Other Skills
 Director of youth choir
 Organizing of Youth Services
 Planning and execution of youth activities for over four years
 Outline plans for Sunday School lessons for approximately ten years
 Strong organizational and leadership skills
 Ability to work independently and as part of a team
Other Experiences
 Volunteer for Drug Education and Counseling Services
 Youth Representative for Anglican Youth throughout the Caribbean 2000 & 2003
 Soccer coach- Paradis Football Club