1. TG Physiotherapy Care
“Our business and professional reputation is built
upon our clients’ trust, and what they believe to
be true about our clinical skills, experience,
competencies and values. We are proud to have
achieved 100% client retention with consistent
onward word-of-mouth referral to friends and
family.”

2. Who we are
We are a community focused Physiotherapy Practice that has
a well-informed, empowered and committed client base at it’s
core.
Our current clinic venues in Nottingham are based at:
The YMCA Health and Fitness Gym
Therapy Room 1
4 Shakespeare Street
Nottingham
NG1 4FG
The Carrington Pharmacy
343-345 Mansfield Road
Nottingham
NG5 2DA

3. Our Purpose
‘Service to others is the payment you make for
your space here on earth’
Mohammed Ali
We believe that everyone has the right to access
affordable healthcare services, delivered
seamlessly to the highest standard of care.

4. Our Vision
To raise the profile of, and to promote the
benefits of all aspects of Physiotherapy by
improving the nation’s health, one client at a
time.

5. Company Goals
• To improve the physical health and well-being
of adults of working age and in retirement
• To educate and encourage an avid interest in
healthcare so that our clients can make well-
informed decisions suited to their work
demands and chosen lifestyle
• To empower our clients to become
independent in making good healthcare
choices now and in the future

6. Our Philosophy
‘Technology is wonderful, but human interface is
irreplaceable’
We have the personal touch. Our eye contact with a client
is the first, intuitive assessment that we make. The
assessment that follows enables us to discern the level of
discomfort or worry experienced and conveyed to us by
our clients, in strictest confidence to discuss:
their medical history
current health status
future health aims

7. What Drives Us
The longer we have been in clinical practice, the
more complex patients with multiple complaints
we see. This is why we always keep up to date,
turn to current research for guidance, attend
more conferences and read more books so that
we can focus on patient centred care thus
creating a memorable experience for all our
patients so that they feel appreciated,
recognised and valued.

8. Turning Clients’ Aspirations into Reality
Our client base is varied and diverse. We are
therefore strategic in intelligently tailoring and
executing each client’s treatment and
rehabilitation in a way that is sustainable for the
long term.

9. Our Areas of Expertise
We specialise in assessing, treating and managing adult
neuromusculoskeletal conditions. Our experience allow
us to treat a multiple of complaints, including sport and
work-related injuries, with confidence.
We use an integrated approach to treatment,
incorporating electrotherapy, hands-on physiotherapy
techniques, Western Medical Acupuncture (WMA) and in-
house Exercise and Rehabilitation.
We never treat unnecessarily.

10. Just some of what we do
• Rehabilitating clients with back pain so that surgery
was no longer necessary
• Rehabilitating clients after major physical trauma,
regaining their physical strength, balance, confidence
and independence
• Facilitating clients’ full return to work and sporting
activities following (necessary) surgery
• Enabling clients to achieve their personal best during
their sporting ambitions
• Enabling clients to continue with their lifestyle
demands and daily activities pain-free for as long as
possible

11. Our Commitment to You
• We aim to ensure that all our clients receive a consistently high
standard of service at all times.
• Our staff will be helpful and courteous
• All appointments will be handled in a professional and timely
manner
• All information given to us will be treated in the strictest confidence
• All our clients will be treated equally and receive the same high
level of care

12. Our Core Values
• Accountability
• Commitment
• Service
• Experience
• Collaboration
• Care

13. Our Personal Success Habits: The Real
Hardware
Vision Commitment Purpose
Self-belief Knowledge Professional self-regulation
Determination Passion Creativity
Resilience Responsibility Responsiveness

14. TG Physiotherapy Community
“Our current and past clients are our inspiration.
They make us so proud with all that they have
overcome and achieved. By sharing their stories
we can show the world that healthy living and a
good quality of life is achievable and is
something very special indeed”. Tripti Gyan

15. And finally, in the words of Dr LJ Lee, I
resonate my sentiments
"Thank you to all our patients and mentors who
share our journeys and challenge us to keep
learning, thinking, feeling and questioning so
that we can help our patients live the highest
quality of life possible".

16. We are registered members of:
The Chartered Society of Physiotherapy
The Health and Care Professions Council
The Organisation of Chartered Physiotherapists
in Private Practice
The Association of Chartered Physiotherapists in
Sports and Exercise Medicine
The Federation of Small Businesses