I am currently a student in the Administrative Medical Assistant Program at Bates Technical College. I have worked in Customer Service for years and I want to grow and learn more in the medical field.

1. TRELLIS COBB
My Professional Story

2. AMA
Student

3. CALL CENTER CUSTOMER
SERVICE REPRESENTATIVE
• Answered Billing Questions
• Activated Phones
• Troubleshooting
• Processed Orders

4. Transportation Driver
• Always greeted the customer with a smile and thanked them
for using our company
• Transported patients to and from their Doctor’s
Appointments
• Transported patients to and from their Physical Therapy
Appointments
• Assisted them in getting in and out of the vehicle

5. CUSTOMER SERVICE
• Stocked shelves with merchandise
• Helped customers with specific items they needed
• Checked the customers out when they were done
• Balanced the register at the end of the shift

6. As an aspiring AMA I bring with me
• Patient Care
• Exceptional Customer Service
• Determination and desire to be an asset to the Health Care Field